Smart Hotel Central

Hotels
8.6 (3915 reviews)
Via Napo Torriani 28 , Milan , it
+39 02 3666 8600

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from equipment
Inadequate cleanliness
Old amenities

Categories

Cleanliness
7.81
Some concerns about cleanliness noted; specific complaints about bathroom and surfaces.
Service
9.28
Positive feedback on staff friendliness and service quality.
Location
9.32
Great location mentioned repeatedly; close to transport and attractions.
Room Quality
8.27
Mixed reviews; complaints about noise and mattress comfort.
Amenities
8.3
Basic amenities mentioned, with some dissatisfaction regarding old style options.
Value for Money
8.76
Good value for the price, but some say it could be improved with enhanced breakfast quality.
Food and Beverage
8.31
Breakfast quality mentioned, with mixed feelings regarding the options available.
Overall Experience
8.78
Overall positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Modern Design and Extensive Buffet Breakfast:
Smart Hotel Milano Central Station, located just 200 metres from Milano Train Station, boasts a modern design and a 2-storey reception area. Guests can start their day with an extensive buffet breakfast featuring local cheese, ham, homemade cakes, and pastries.

Comfortable Rooms with Amenities:
The air-conditioned rooms at the hotel are elegantly decorated with whitewashed walls and contemporary furnishings. Each room is equipped with amenities such as an LCD TV, minibar, satellite channels, and pay-per-view options.

Convenient Location and Helpful Staff:
Situated near major attractions like Milan Cathedral and the Scala Theatre, the hotel offers easy access to transportation, including buses to the airports. The attentive staff is also available to provide recommendations for dining options in the area.

Experience comfort and convenience at Smart Hotel Milano Central Station. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and conditions may apply.

Please note that children whose travel documents are attached to the parent's passport, must be 'accompanied 'by said parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3915 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
A
Alessandro • solo_traveller • it
10
2026-07-25 • via Nuitee
M
Mohammed • couple • sa
8
Clean , value for money hotel
Pros:

Close to the train station and metro

Cons:

Clean and close to everything

2026-07-24 • via Nuitee
O
Ognyan • couple • bg
10
2026-07-24 • via Nuitee
F
Fajer • couple • kw
10
Pros:

The hotel was amazing specially Kaven took good care of us gave us free upgrade and the room was spectacular, also the service in the hotel is very good

Cons:

From tiktok and social media

2026-07-24 • via Nuitee
S
Sardorbek • family_with_children • uz
8
2026-07-23 • via Nuitee
R
Rosedarie • couple • it
7
2026-07-23 • via Nuitee
H
htandoko • solo_traveller • id
10
2026-07-22 • via Nuitee
O
Oliver • solo_traveller • ch
8
2026-07-22 • via Nuitee
L
Lisa • solo_traveller • us
10
The staff accommodated my early check-'in request, the toom was clean and spacious, location bery convenient and the
Pros:

The location, close to Milano Centrale and a Metro station is desirable!

2026-07-22 • via Nuitee
V
vicente untalan • solo_traveller • it
9
Pros:

Great location, just five minutes away fron central train station. Good breakfast, a lot of choices.

Cons:

Need additional waste can on the room instead of going to bathroom.

2026-07-21 • via Nuitee
A
Anthony • solo_traveller • ca
8
The perfect Milanese Pied à Terre
Pros:

Proximity to Centrale Station and metro links directly into Milan’s city centre
Rooms were a great size and value, staff was absolutely wonderful, even helped me get a reservation at a restaurant I wanted to try

Cons:

Neighbourhood could feel a little uneasy at night but that comes with the territory
Mini bad charge just for opening and not consuming shower drain was slow and sink drain was slow

2026-07-20 • via Nuitee
L
Leonarda • extended_group • hr
9
Pros:

location was excellent

2026-07-20 • via Nuitee
V
Valfrido Jose • couple • br
9
Honesta.
Pros:

Bem localizado, próximo a estação de trem e metrô.

Cons:

O quarto podia ser um pouco maior.

2026-07-20 • via Nuitee
L
Luigi • solo_traveller • it
9
2026-07-19 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-07-18 • via Nuitee
E
Emmanuelle • solo_traveller • gb
10
Pros:

I had to be near Stazione Centrale - perfect location, clean, good sized room, good price

2026-07-17 • via Nuitee
P
Paola • couple • it
8
Breve ma intenso
Pros:

La posizione

Cons:

Per un quattro stelle mancavano alcuni particolari che fanno la differenza come accappatoi e body lotion

2026-07-17 • via Nuitee
زايد • couple • sa
9
إقامه مميزه في ميلانو
Pros:

الفندق نظيف والموقع ممتاز قريب من المترو وقريب منه مطاعم وكافيهات وشوارع حيوية وقريب من محطة ميلانو المركزية للقطارات
الفطور جدا متواضع ولا انصح احد ياخذ الفندق بالفطور لان جنبه كافيهات ومطاعم يقدر يفطر فيها الواحد
بالنسبه للمواقف لايوجد وصعب تحصل موقف

2026-07-17 • via Nuitee
F
Fabiano • couple • br
10
Moderno e confortável.
Pros:

Hotel novo. Decoração moderna. Banheiro maravilhoso. Camas confortáveis. Limpeza impecável. Metro na esquina e poucos metros da Estação Centrale. Recomendo

Cons:

Não usei café da manhã porque considerei caro.

2026-07-17 • via Nuitee
M
Mina • couple • eg
10
2026-07-17 • via Nuitee