Smart Hotel Central

Hotels
8.6 (3983 reviews)
Via Napo Torriani 28 , Milan , IT
+39 02 3666 8600

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from equipment
Inadequate cleanliness
Old amenities

Categories

Cleanliness
7.81
Some concerns about cleanliness noted; specific complaints about bathroom and surfaces.
Service
9.28
Positive feedback on staff friendliness and service quality.
Location
9.32
Great location mentioned repeatedly; close to transport and attractions.
Room Quality
8.27
Mixed reviews; complaints about noise and mattress comfort.
Amenities
8.3
Basic amenities mentioned, with some dissatisfaction regarding old style options.
Value for Money
8.76
Good value for the price, but some say it could be improved with enhanced breakfast quality.
Food and Beverage
8.31
Breakfast quality mentioned, with mixed feelings regarding the options available.
Overall Experience
8.78
Overall positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Modern Design and Extensive Buffet Breakfast:
Smart Hotel Milano Central Station, located just 200 metres from Milano Train Station, boasts a modern design and a 2-storey reception area. Guests can start their day with an extensive buffet breakfast featuring local cheese, ham, homemade cakes, and pastries.

Comfortable Rooms with Amenities:
The air-conditioned rooms at the hotel are elegantly decorated with whitewashed walls and contemporary furnishings. Each room is equipped with amenities such as an LCD TV, minibar, satellite channels, and pay-per-view options.

Convenient Location and Helpful Staff:
Situated near major attractions like Milan Cathedral and the Scala Theatre, the hotel offers easy access to transportation, including buses to the airports. The attentive staff is also available to provide recommendations for dining options in the area.

Experience comfort and convenience at Smart Hotel Milano Central Station. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and conditions may apply.

Please note that children whose travel documents are attached to the parent's passport, must be 'accompanied 'by said parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 3983 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
N
Naif • couple • sa
9
اقامة ممتعة
Pros:

توفر الكاوية للملابس والموقع الرائع

Cons:

سعر الفندق

2026-09-18 • via Nuitee
V
Valeryia • couple • by
8
2026-09-17 • via Nuitee
حاوي • couple • iq
8
2026-09-16 • via Nuitee
R
Rohit • family_with_children • mu
7
2026-09-15 • via Nuitee
A
Alina • solo_traveller • is
10
Pros:

Very nice and helpful stuff! Great view from my room, location is very close to railway station

2026-09-15 • via Nuitee
R
Rosanna • solo_traveller • it
10
2026-09-14 • via Nuitee
M
Massimiliano • solo_traveller • it
4
Hotel di lusso stazione centrale Milano ?
Pros:

La posizione, kit cortesia gratuito. Ottimi materassi, bella doccia larga, ottima climatizzazione degli ambienti, stanza ben illuminata.

Cons:

Quando ho fatto la doccia si è allagata quasi tutta la stanza perché le guarnizioni della doccia sotto la porta erano consumate, armadio aperto, l'hotel verniciato tutto in nero un po' angosciante, si perde troppo tempo per fare il check-in, perché c'è quasi sempre alla hall una persona, hall stretta e piccola.

2026-09-13 • via Nuitee
R
Rafael • solo_traveller • uz
10
2026-09-13 • via Nuitee
M
Melissa • solo_traveller • au
9
Perfect location to explore Milan and further day trips beyond. Staff were polite and helpful and would
Pros:

Access to the Milan centrale train station. Perfect for day trips !!

Cons:

Location

2026-09-13 • via Nuitee
J
Julian • couple • gb
9
2026-09-13 • via Nuitee
S
salvatore • solo_traveller • it
10
Pros:

Perfetto

Cons:

Perfetto tutto

2026-09-13 • via Nuitee
C
CHUNMEI • couple • cn
9
舒适
Pros:

距离中央车站和地铁站近。房间很大，还有沙发。

Cons:

没有烧水壶，没有茶包，需要和前台要，会送过来。但是喝水杯一直没有。

2026-09-13 • via Nuitee
F
Ferruccio • solo_traveller • it
10
Ottima prima esperienza
Pros:

Pulizia, servizi funzionali, posizione, aspetto moderno ed efficiente, eccellente servizio al cliente

2026-09-12 • via Nuitee
R
Raafat • couple • ca
9
Great location and good service
Pros:

Very clean and close to the train station

2026-09-12 • via Nuitee
S
Stuart • couple • za
10
Spectacular stay, highly recommended
Pros:

Clean, modern, friendly and helpful staff

Cons:

Nothing

2026-09-12 • via Nuitee
M
Maja • extended_group • me
9
2026-09-12 • via Nuitee
M
Mirage • family_with_children • us
10
2026-09-11 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Hotel was perfect for a weekend at Monza - would book again if possible.
Pros:

Comfortable, clean room with excellent air conditioning. Good quality breakfast. Friendly, attentful staff. Perfect location adjacent to the central station, plenty of places to eat within easy walking distance.

Cons:

Free water in the room would have been nice.

2026-09-11 • via Nuitee
N
N • solo_traveller • it
7
2026-09-11 • via Nuitee
H
Hussein • family_with_children • kw
8
2026-09-10 • via Nuitee