Smart Hotel Central

Hotels
8.6 (3807 reviews)
Via Napo Torriani 28 , Milan , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from equipment
Inadequate cleanliness
Old amenities

Categories

Cleanliness
7.81
Some concerns about cleanliness noted; specific complaints about bathroom and surfaces.
Service
9.28
Positive feedback on staff friendliness and service quality.
Location
9.32
Great location mentioned repeatedly; close to transport and attractions.
Room Quality
8.27
Mixed reviews; complaints about noise and mattress comfort.
Amenities
8.3
Basic amenities mentioned, with some dissatisfaction regarding old style options.
Value for Money
8.76
Good value for the price, but some say it could be improved with enhanced breakfast quality.
Food and Beverage
8.31
Breakfast quality mentioned, with mixed feelings regarding the options available.
Overall Experience
8.78
Overall positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Modern Design and Extensive Buffet Breakfast:
Smart Hotel Milano Central Station, located just 200 metres from Milano Train Station, boasts a modern design and a 2-storey reception area. Guests can start their day with an extensive buffet breakfast featuring local cheese, ham, homemade cakes, and pastries.

Comfortable Rooms with Amenities:
The air-conditioned rooms at the hotel are elegantly decorated with whitewashed walls and contemporary furnishings. Each room is equipped with amenities such as an LCD TV, minibar, satellite channels, and pay-per-view options.

Convenient Location and Helpful Staff:
Situated near major attractions like Milan Cathedral and the Scala Theatre, the hotel offers easy access to transportation, including buses to the airports. The attentive staff is also available to provide recommendations for dining options in the area.

Experience comfort and convenience at Smart Hotel Milano Central Station. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and conditions may apply.

Please note that children whose travel documents are attached to the parent's passport, must be 'accompanied 'by said parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3807 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Maria • solo_traveller • au
9
2026-05-30 • via Nuitee
J
John • couple • au
8
2026-05-30 • via Nuitee
A
Ana Lourdes • couple • hn
9
Pros:

La ubicación y el personal muy amable

Cons:

La habitación era pequeña

2026-05-30 • via Nuitee
M
MUSTAFA • solo_traveller • tr
6
2026-05-30 • via Nuitee
N
NURDIANA • extended_group • my
9
Nice stay in milan
Pros:

Middle of milan

Cons:

Far from
Transport

2026-05-29 • via Nuitee
R
Rajinder • extended_group • us
10
2026-05-29 • via Nuitee
D
Di Domenico • solo_traveller • it
7
Staff molto gentile e professionale, posizione perfetta
Pros:

Ottima la posizione appena fuori la stazione in mezzo a stradine molto carine

Cons:

Dalle foto non mi sono reso conto che l'hotel ha colori scuri e a me gli hotel scuri e bui non mi piacciono, quando sono arrivato c'era un odore poco gradevole in bagno

2026-05-29 • via Nuitee
E
EVELYN • couple • us
7
2026-05-29 • via Nuitee
A
Aykut • couple • tr
10
2026-05-28 • via Nuitee
A
Aleksandre • solo_traveller • it
10
2026-05-28 • via Nuitee
O
Oleksandr • couple • ua
8
Нормально. Стабільно. Але трошки дорогувато за такі умови
Pros:

Зручне розташування. Поруч вокзал. Метро та кафе. До центру пішки хвилин 30-40.

Cons:

Співвідношення ціна-якість не дуже )

2026-05-27 • via Nuitee
P
PEDRO • couple • cl
10
2026-05-27 • via Nuitee
M
Madian • extended_group • br
10
2026-05-27 • via Nuitee
S
Silvia • couple • ro
10
2026-05-27 • via Nuitee
S
Seli̇m • family_with_children • tr
10
2026-05-27 • via Nuitee
A
Ahmed • couple • eg
9
2026-05-27 • via Nuitee
K
Kotnik • solo_traveller • si
10
2026-05-26 • via Nuitee
B
Boris • solo_traveller • ru
10
Excellent hotel in terms of value for money
Pros:

Excellent condition of the room, truly wonderful staff, and beautiful design. Everything was great overall, especially considering the price

Cons:

Lack of sound insulation in the door: noise from the hallway is very loud. When someone opens or closes a door, there is a strong slamming sound that wakes you up. That said, I am a light sleeper. I have encountered this issue even in five-star hotels

2026-05-26 • via Nuitee
M
Mihael • solo_traveller • at
10
2026-05-26 • via Nuitee
K
Kateryna • solo_traveller • om
8
Pros:

Very close to central station . Clean ,cozy hotel .

2026-05-26 • via Nuitee