The Hamuse Hotel Kodaikanal - Luxury Redefined

Hotels
7.9 (296 reviews)
No 1, Annasalai , Kodaikānāl , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor food quality
Service issues

Categories

Cleanliness
7.48
Rooms were clean, but there were issues with heating and power outages.
Service
8.45
Staff were friendly but had mixed reviews regarding attentiveness.
Location
9.49
Location was praised as perfect and convenient.
Room Quality
7.94
Rooms were generally good, but issues with size and facilities were noted.
Amenities
7.97
Amenities were standard; issues with power and room heating reported.
Value for Money
6.43
High prices with associated complaints about services and amenities.
Food and Beverage
6.98
Food was of poor quality and service was slow during dining.
Overall Experience
8.45
Overall experience was good, though marred by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:31

Property Description

Luxury Accommodation
Experience luxury at its finest at The Hamuse Luxury hotel in Kodaikānāl. Each room is elegantly designed and equipped with modern amenities to ensure a comfortable stay.

Convenient Facilities
From a business centre to a concierge service, we have everything you need for a seamless stay. Enjoy free private parking, airport transfers, and room service at your convenience.

Prime Location
Situated just steps away from Kodaikanal Bus Stand, our hotel is in close proximity to popular attractions like Coaker's Walk and Kodaikanal Lake. Explore the beauty of Kodaikānāl with ease during your stay.

Book now at The Hamuse Luxury hotel for a luxurious and convenient stay in Kodaikānāl.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 296 reviews
Cleanliness: 7.48
Service: 8.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 6.43
Food and Beverage: 6.98
Overall Experience: 8.45
K
kanmani • solo_traveller • in
9
2026-09-06 • via Nuitee
K
Krishnan • extended_group • my
8
Pros:

The hotel was awesome, and we really enjoyed our stay. The only issues were the Wi-Fi connection, which was unstable, and the frequent power outages.

2026-09-04 • via Nuitee
D
Dineshkumar • family_with_children • ae
8
Overall, a great experience and definitely a hotel I would recommend to others. We look forward to s
Pros:

The breakfast was excellent, with a good variety of fresh and tasty options to choose from.The staff were attentive, friendly, and provided great service.

The service was excellent, the facilities were great, and the location was convenient. Everything was well organized, making our stay enjoyable and stress-free.

Cons:

Not applicable

2026-08-30 • via Nuitee
A
Anoop • solo_traveller • in
9
2026-08-24 • via Nuitee
B
Bhupendra • family_with_children • ae
6
Pros:

Breakfast and location was Good.

Cons:

Old furniture and bathroom fittings, no hangers to hang clothes and staff was ok

2026-08-15 • via Nuitee
R
Ramasubramania Giri • extended_group • in
8
Staff assistance is good
Pros:

It’s located in the city centre so we can see tourist attractions at once

Cons:

Still need to maintain some cleanliness inside the room.Please provide bathroom mat for rooms.

2026-08-10 • via Nuitee
J
Jude • couple • ae
8
2026-08-08 • via Nuitee
R
Raghavan • family_with_children • us
1
Terrible experience from start to finish—both rooms had a strong bathroom odor, stained and torn bed sheets, poor housek
Pros:

Terrible experience—there is honestly very little positive to say about this stay.

We reported these issues, but no satisfactory solution was offered. Booking through Booking.com also made us feel stuck, as there was no practical way to cancel and move elsewhere.

The rooms were not clean or well maintained, and the overall experience was far below expectations. The bathroom had mold and the doors were peeling at the bottom releasing odors. We ended up checking out one day early and booking another hotel because we were no longer comfortable staying there.

I would not recommend this property based on our experience.

Cons:

Very disappointing stay. From the moment we checked in, there was a strong, unpleasant odor coming from the bathrooms. We had booked two rooms, and unfortunately both had the same issue, so it wasn’t isolated to a single room.

The bedsheets were unacceptable—they were stained, including what appeared to be blood stains, and some were torn. We repeatedly had to request clean sheets and fresh towels instead of receiving them as expected. It felt like we had to ask for everything throughout our stay.

Making the reservation through Booking.com left us feeling helpless. There was no practical option to cancel and move to another hotel once we realized the condition of the rooms. Despite raising our concerns, we did not receive a satisfactory solution.

The overall cleanliness and maintenance fell well below what we expected. The odor, stained and torn linens, and lack of proactive customer service made the stay very uncomfortable. We ultimately decided to check out one day early and book another hotel because we no longer felt comfortable staying there.

I would not recommend this property based on our experience.

2026-08-06 • via Nuitee
D
Dr. T.R.Santhosh • family_with_children • in
10
Excellent location and memorable service by staff. Very good service from the restaurant
Pros:

Excellent choices and great taste

Cons:

Parking space need to expanded

2026-07-20 • via Nuitee
J
Jeshuran • family_with_children • in
9
Pros:

Excellent food .

Cons:

Wish the smoking area was more private and not by the main entrance looking the main road.

2026-07-18 • via Nuitee
J
Joanne • solo_traveller • us
1
Unacceptable room
Pros:

Restaurant

Cons:

Wallpaper was peeling in the room. There was a hole in the curtain. Website advertised in room safe boxes. None were available. Asked for view room. Not available. Asked for lower floor. Not available. I left after seeing the room and moved to a new hotel.

2026-07-17 • via Nuitee
M
monikamathisuryan • couple • in
10
Overall it was a fabulous experience
Pros:

Service was the best thing

2026-07-12 • via Nuitee
H
Haneef • solo_traveller • in
9
Pros:

Service.
Breakfast
Location

Cons:

Outside was very busy.
Little bit more pricier

2026-07-10 • via Nuitee
S
saravanan • solo_traveller • in
9
2026-07-10 • via Nuitee
J
jega • extended_group • in
10
2026-06-29 • via Nuitee
N
Navaneetha • solo_traveller • in
10
Kodai
Pros:

First of the location. It's excellent for travelers who are old or have physically challenged issues. Everything is a stone's throw away. Secondly the two restaurants in the hotel. They maintain high standards. It was excellent. The rooms are spacious enough to be comfortable. One note is that the room furnitures are getting old and creaky. The staff are every leave to attend to your needs any time you need them. Lastly Mr Senthil is always omni present to make your stay comfortable

Cons:

Room furniture. I felt the were getting old and creaky

2026-06-27 • via Nuitee
P
P. • solo_traveller • ae
9
2026-06-20 • via Nuitee
M
MEERAN K • solo_traveller • in
10
2026-06-02 • via Nuitee
A
ashraf ali • solo_traveller • in
10
2026-05-24 • via Nuitee
S
sunil • solo_traveller • in
10
2026-05-20 • via Nuitee