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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Restaurant
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Heating
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Board games/puzzles
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Concierge service
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Snack bar
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Palazzotto Residence&Winery in Matera offers elegant rooms with modern amenities including a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a breathtaking view of the surroundings. The property ensures a comfortable stay with complimentary bed linen and towels provided in every room.
Convenient Facilities
Enjoy free WiFi throughout the property and unwind at the on-site bar or snack bar. Wake up to a delicious buffet, continental, or Italian breakfast served fresh every morning. The hotel's terrace is a perfect spot to relax and take in the charming atmosphere of Matera.
Prime Location
Situated near Matera Cathedral and other popular attractions like Palombaro Lungo and MUSMA Museum, Palazzotto Residence&Winery offers easy access to the city's key landmarks. Don't miss the chance to explore Matera while staying at this exquisite hotel.
Please note that this property can not accommodate pets.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
Children up to and including 1 year old stay for € 15 per person per night when using an existing bed.
Children from 2 years old to 5 years old stay for free when using an existing bed.
People 6 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everything is spectacular, really. The location is perfect, near to really good restaurants and with a view. The hotel in itself is beautiful, the staff is so helpful and kind and the rooms? Insane. An experience in itself.
Nothing.
The cave was amazing
The room perfect
Staff lovely
Coffee great
Location fantastic
The bathroom not closed in so not sound proof ..haha
Location is perfect! The cave experience was unique! Very luxurious and authentic. The staff was super attentive. The parking they recommended outside the town is also very convenient.
Nothing
Déjeuner et dormir dans une grotte. L’accueille et le service de tous les employés.
Le manque d’intimité lorsque vous êtes dans la salle de bain (particulièrement aux toilettes).
Era perfecto
Bien ubicado
Espacioso
Decoración perfecta y con vistas de Matera desde los tres balcones espectaculares
Imposible decir algo negativo
Ubicacion fantastica. Desayuno muy bueno. Muy interesante la decoracion al estilo cueva. Si sos claustrofobico, no es tu lugar, ya que no tiene ventanas ni luz natural. La habitacion es muy amplia.
No me gusto NADA! que el baño no tenga ningun tipo de intimidad. Ya conocia hoteles en los que la ducha quedaba expuesta con una mampara vidriada, pero en este caso el inodoro no tiene puerta ni techo y esta completamente abierto a la habitacion. Me pregunto a quien se le pudo ocurrir que esto sea grato?
The experience of staying in a cave room
The staff was fabulous. Very accommodating
The welcome wine was delicious
And breakfast was extraordinary
Nothing
Un hotel muy bien ubicado y ambientado.
El baño podría haber sido más grande, se compartía la ducha con el inodoro en un espacio estrecho.
Zentral gelegen, äußerst komfortabel, aufmerksames und freundliches Personal, sehr gutes Frühstück, alles in allem ein sehr komfortables Hotel! Fantastische Location mit Zimmern in den Felsen gebaut! Wenn man in Matera übernachtet, dann nur so!
Das einzige was man evtl. bemängeln könnte, ist, dass das Zimmer, oder besser Höhle, recht frisch war! Aber das ist nun mal so wenn man im Gestein wohnt! Dafür ist eine recht dicke Zudecke vorhanden!
Chambre troglodyte incroyable à faire une fois dans sa vie. Photos conformes , accueil charmant , petit déjeuner excellent . Emplacement idéal .
L’odeur d’humidité mais c’est totalement indépendant de la part de l’hôtel et inévitable étant dans une grotte , il faut juste le savoir et s’en accommoder si l’on craint .
Unique cave rooms
Charges for water and use of in room coffee machine
la ubicacion
la atencion , no tienen recepción después de las 20 hs , si llegas después de esa hora no te recepcionan y es complicado . si te olvidas algo en el hotel no quieren mandar las cosas por correo, en fin muy mala atencion .
The hotel overall is fantastic: location, breakfast, room etc
The room was a little damp i.e you could feel it in/on the bed (but kind of expected in a cave!) - Otherwise everything was great.
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