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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Happy hour
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Palazzotto Residence&Winery in Matera offers elegant rooms with modern amenities including a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a breathtaking view of the surroundings. The property ensures a comfortable stay with complimentary bed linen and towels provided in every room.
Convenient Facilities
Enjoy free WiFi throughout the property and unwind at the on-site bar or snack bar. Wake up to a delicious buffet, continental, or Italian breakfast served fresh every morning. The hotel's terrace is a perfect spot to relax and take in the charming atmosphere of Matera.
Prime Location
Situated near Matera Cathedral and other popular attractions like Palombaro Lungo and MUSMA Museum, Palazzotto Residence&Winery offers easy access to the city's key landmarks. Don't miss the chance to explore Matera while staying at this exquisite hotel.
Please note that this property can not accommodate pets.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
Children up to and including 1 year old stay for € 15 per person per night when using an existing bed.
Children from 2 years old to 5 years old stay for free when using an existing bed.
People 6 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Unique cave rooms
Charges for water and use of in room coffee machine
la ubicacion
la atencion , no tienen recepción después de las 20 hs , si llegas después de esa hora no te recepcionan y es complicado . si te olvidas algo en el hotel no quieren mandar las cosas por correo, en fin muy mala atencion .
The hotel overall is fantastic: location, breakfast, room etc
The room was a little damp i.e you could feel it in/on the bed (but kind of expected in a cave!) - Otherwise everything was great.
La experiencia de vivir en un espacio troglodita
La humedad de las rocas
La camera molto bella
This was the hotel I was most looking forward to staying in on our Italian holiday. It looked so unique and it definitely lived up to the photos. Cave style room which was very spacious - separate bedroom and lounge area (all in a fairly open space overall, had air con, humidifier, great shower) - everything about it was very cool. Included breakfast too. A welcome glass of wine on arrival and the reception and breakfast area kept with the cave style theme of the hotel. Impressive!
The bed wasn't that comfortable. If that was better this would have been perfect all round.
Beautiful, great position. Fantastic staff
Lack of privacy in the bathroom
Ein außergewöhnliches Hotel in zentraler Lage. Das zugehörige Restaurant hat ebenfalls unsere Erwartungen übertroffen - ein toller Abend mit hervorragender Kulinarik und sehr guter Weinbegleitung.
This place is truly one of a kind, offering an amazing and authentic cave-room experience. One of the biggest perks was its location just off on of the old roads, so there was no need to drag your luggage through the streets.
The hotel has a beautiful atmosphere, and the included breakfast was exceptional.
The staff were fantastic, friendly, and welcoming throughout our stay. I’d highly recommend doing the wine tasting at the hotel as well. The team are incredibly knowledgeable and make the experience both enjoyable and informative.
I genuinely couldn’t fault this place. If your budget allows, definitely go for one of the upgraded rooms, it’s well worth it.
I don’t know if it’s an Australian thing but I couldn’t find the conditioner for my hair.
The location was fantastic and our room was beautiful. The breakfast great, and the welcome glass of wine was really appreciated.
Lack of anywhere for toiletries.
Authentieke prachtig ingerichte grotkamer op een superlokatie midden in het pittoresque historische centrum van Matera. Heel stijlvol verblijf. Heerlijk groot kingsize bed met zalig kraakschoon beddegoed We bevelen de winetasting zeker aan! Ook de shuttleservice was zeer goed geregeld!
Dat de koffie en thee faciliteiten op de kamer tegen extra betaling worden aangeboden. Dat zou voor deze kamerprijs inbegrepen moeten zijn.
Je verblijft in een grot dus het kan glad zijn na het douchen ( ik was uitgegleden)
Bien centre historique dormir dans la caverne
Uma experiência maravilhosa do início ao fim. O Palazzotto combina charme, conforto e autenticidade em um dos lugares mais especiais que já visitamos. A equipe foi extremamente gentil e acolhedora, e a localização é perfeita para explorar Matera. Tornou nossa estadia ainda mais inesquecível. Recomendo sem hesitar!
Lençóis e toalhas ótimos café da manhã bom
O odor e falta de lugar para toalha depois do uso
Lâmpada do banheiro queimada
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