Centro Mada Amman by Rotana

Hotels
•
Centro Hotels by Rotana
8.4 (3005 reviews)
Ahmad Maayetah St., Al Diyar , Amman , JO
+962 6 590 9090

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (Ahmed / Ahmad Al Shobaki and team)
Good, convenient location
Tasty food and buffet
24/7 bar / on-site amenities
Comfortable stays reported by several guests
Cleanliness praised by some guests
Cons:
Small rooms
Noise and bad smell in some rooms; construction noise early morning
Issues with refunds and extra charges
Breakfast service problems (not open on time; omelette stand not operational)
Occasional unfriendly or slow front desk
Reports of unclean rooms / money loss

Categories

Cleanliness
7.6
Mixed mentions: several guests praised cleaning and hygiene, but multiple reviews reported unclean rooms, bad smells and one explicit 'small un clean' complaint.
Service
9.3
Strong positive sentiment overall: many reviews commend reception and specific staff (e.g., Ahmad Al Shobaki) for professionalism and helpfulness, though isolated reports note unfriendly or slow service.
Location
9.1
Frequently praised as convenient and 'close to everything'; a few guests noted it is not close to supermarkets or a bit far from Amman centre.
Room Quality
7.3
Several complaints about small rooms, bidet placement, bed configuration errors and room smell/noise; some guests found rooms comfortable, producing an overall below-target score.
Amenities
8.7
Positive notes on buffet and a 24/7 bar and general facility management, tempered by breakfast/operation issues (staffing, omelette stand not operational).
Value for Money
6.6
Noted negatives on extra charges (10 دينار per person), refund problems and reports of money loss; these concerns reduce perceived value.
Food and Beverage
8.9
Multiple strong positive comments about the food, buffet and chef; some operational issues with breakfast service timing and availability noted.
Overall Experience
9.7
Overall sentiment leans positive due to excellent staff/service and many 'amazing' stays, despite several notable negative incidents (noise, refunds, room size).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Luxurious Accommodation with Stunning City Views

Modern Amenities for a Comfortable Stay
Enjoy air-conditioned rooms with flat-screen TVs, safety deposit boxes, and free WiFi. Indulge in the buffet breakfast and make use of our 24-hour front desk, room service, and business center.

Leisure and Entertainment Options
Relax by the seasonal outdoor pool, garden, or terrace. Explore the city with bike or car hire services, or unwind in the snack bar. Don't miss out on the nearby attractions like Zahran Palace and the Royal Automobiles Museum.

For an unforgettable stay in Amman, book your room at Centro Mada Amman by Rotana now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 3005 reviews
Cleanliness: 7.6
Service: 9.3
Location: 9.1
Room Quality: 7.3
Amenities: 8.7
Value for Money: 6.6
Food and Beverage: 8.9
Overall Experience: 9.7
S
Sarah • solo_traveller • kw
10
2026-11-07 • via Nuitee
S
Sondos • extended_group • jo
6
2026-11-06 • via Nuitee
H
Hasan • couple • ps
10
2026-11-06 • via Nuitee
S
Salah • couple • kw
10
Pros:

الفطور كان حلو والاستقبال كان حلو ولاخت نهله ماقصرت بصراحه والاكل كان روعه والاخت سوسن بعد كانت تساعدنا ورائعه شكرا للستاف الجميل راح اسكن فيه مره ثانيه وثالثه اكيد

2026-11-05 • via Nuitee
R
Razan • couple • ae
9
2026-11-04 • via Nuitee
O
Omar • solo_traveller • cl
10
Highly recommended, will stay in whenever I visit Amman again.
Pros:

The staff was amazing and very helpful. the reception are so friendly and always have a smile on. they assisted in many requests and were always there to support.

Cons:

nothing

2026-11-04 • via Nuitee
A
Ammar • couple • jo
10
2026-11-04 • via Nuitee
Z
Zeidat • couple • ae
10
2026-11-04 • via Nuitee
A
Alaa • couple • lb
6
2026-11-03 • via Nuitee
Y
Youssef98 • couple • ch
6
2026-11-02 • via Nuitee
N
Nouf • couple • ae
10
Pros:

كل شي أعجبني في الفندق من استقبال وترحيب جميع الطاقم الأخ عمر والأخ احمد والأخت ريموندا اكثر من رائعين والأخت منال شكرا لهم على حسن الضيافه والاكل لذيذ انصحكم تجربون اكل الفندق من ايد الشف محمد سرور روعه

Cons:

لا شيئ

2026-10-30 • via Nuitee
M
Majd • couple • tr
3
Pros:

Maybe location. They refunded our remaining nights.

Cons:

Bidet on the left, the room was small. It wasn’t a pleasant stay, we couldn’t sleep.

2026-10-30 • via Nuitee
N
Nouf • family_with_children • ae
10
Pros:

ما حسيت بأني غريبه حيث استضافتهم واستقبالهم وخدمتهم كل شيئ كان فوق التوقعات جميع طاقم العمل

Cons:

لا شيئ

2026-10-30 • via Nuitee
D
Deena • couple • jo
10
2026-10-30 • via Nuitee
فاطمة • couple • sa
9
2026-10-29 • via Nuitee
H
Hiary • family_with_children • jo
10
2026-10-29 • via Nuitee
Z
Zain • solo_traveller • jo
10
Pros:

the stuff where professional the front office desk where helpful and friendly the check.In process, when smoothly, the room and how the cleaning level was good flow bar working twenty 47 and the stuff where hosty you and friendly, the most important part that the staff were solving any problem under sport, and it's highly recommended location and service and staff level

2026-10-29 • via Nuitee
T
Tasneem • solo_traveller • de
8
2026-10-27 • via Nuitee
K
Kathem • couple • jo
3
2026-10-27 • via Nuitee
Y
Yousef • couple • kw
10
2026-10-26 • via Nuitee