The Mark Grand Hotel

Hotels
8.7 (1181 reviews)
3－2 Shintoshin, Chuoku, Saitamashi, Saitama , Saitama , jp

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Spacious rooms
Complimentary drinks
Cons:
Odor in towels
Confusing layout

Categories

Cleanliness
7.76
Clean and well-maintained but some reports of issues with odors in towels.
Service
9.23
Staff received high praise for their kindness and helpfulness.
Location
9.27
Convenient location near transportation and stores.
Room Quality
8.72
Rooms are spacious, comfortable, and well-appointed.
Amenities
8.75
Good selection of amenities although some were noted as lacking.
Value for Money
8.71
Reasonable prices for the quality and experience provided.
Food and Beverage
8.26
Complimentary drinks were appreciated, though limited food options mentioned.
Overall Experience
8.93
General satisfaction with stay, influenced by both positive and minor negative details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:44

Property Description

Luxurious Accommodation with City Views
Experience the ultimate comfort at The Mark Grand Hotel, where every room offers stunning city views and is elegantly decorated in soothing earth tones. Enjoy modern amenities such as a flat-screen TV, electric kettle, and plush carpeting in every air-conditioned room.

Central Wellness Club Access
Indulge in relaxation at our hotel's exclusive Central Wellness Club, featuring a gym, hot springs, saunas, and swimming pools for a rejuvenating experience. Unwind after a day of exploring Saitama in these premium facilities available to all our guests for a special fee.

Convenient Location and Nearby Attractions
Located just a short walk from Saitama-Shintoshin Station and in close proximity to Saitama Super Arena, The Mark Grand Hotel offers easy access to popular landmarks like Hikawa Shrine and Saitama Stadium. With free WiFi, private parking, and excellent service, your stay with us will be unforgettable.

Book now for an unforgettable stay at The Mark Grand Hotel!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1181 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
ふみか • couple • jp
10
みんなにおすすめしたい
Pros:

お部屋もおしゃれで色々なサービスも素晴らしくとても楽しませていただきました。それなのにコスパ最高です！

Cons:

特にありません

2026-08-29 • via Nuitee
小谷 • couple • jp
8
2026-08-27 • via Nuitee
I
Ibuki • solo_traveller • jp
5
他が良かっただけにバスルームの匂いが残念でした。夜のシャワーも、朝の洗顔からメイクを仕上げるまでの時間も苦痛でした。
Pros:

部屋はシングル利用であれば充分な広さです。
スーツケースが大きかったので広げるスペースがありませんでした。
レストランは空間もお洒落で、予約せずにディナー利用しましたがすぐ案内いただけて良かったです。味も価格も相応かと思います。

Cons:

バスルームの排水口がものすごく臭かったです。

2026-08-26 • via Nuitee
L
Lam • family_with_children • hk
7
下次不住埼王去什麼地方都要四十分鐘以上
Pros:

房間夠大乾濕分離

Cons:

地方比較偏遠沒什麼東西玩

2026-08-24 • via Nuitee
K
khumalo • solo_traveller • gb
10
Pros:

The breakfast was so nice

Cons:

Its the location

2026-08-23 • via Nuitee
K
khumalo • solo_traveller • gb
10
Pros:

Breakfast

Cons:

The lighting in the room wasn't too clear

2026-08-23 • via Nuitee
H
Hiroyasu • couple • jp
10
2026-08-21 • via Nuitee
K
kota • solo_traveller • jp
9
2026-08-21 • via Nuitee
H
Hung Ti • extended_group • tw
9
2026-08-20 • via Nuitee
M
MASUDA • solo_traveller • jp
9
リピートして宿泊したいです
Pros:

快適に過ごせて価格が良心的なのでとてもありがたいです

2026-08-20 • via Nuitee
M
Misako • extended_group • jp
8
とてもリラックスできました
Pros:

洗面所、トイレ、お風呂が清潔で使いやすかったです

Cons:

洗面所の水はけが少し良くなかったです。

2026-08-17 • via Nuitee
O
OGASAWARA • couple • jp
9
2026-08-17 • via Nuitee
K
Kam Hung • solo_traveller • gb
8
2026-08-16 • via Nuitee
下田 • family_with_children • jp
9
2026-08-16 • via Nuitee
Y
YUKO • solo_traveller • jp
10
2026-08-10 • via Nuitee
H
HOJAE • solo_traveller • kr
10
Pros:

좋은위치 청결 친절 너무 좋았어요 ㅎㅎ 👍

2026-08-09 • via Nuitee
M
MOMOKA • couple • jp
10
2026-08-08 • via Nuitee
郭威力 • family_with_children • tw
10
Pros:

這次入住的是 Grand Hollywood Twin Room 房型，整體住宿體驗有些超乎預期，讓人感到十分滿意。

房間空間非常寬敞，設有一張特大雙人床，另外還有一張較小的床。我們是兩位大人加上一位國小孩童入住，即使三個人一起睡在大床上，空間也相當充足，因此另一張床還可以用來放置隨身物品，整體住起來非常舒適。

房間的景觀也相當漂亮，晚上可以直接在房內欣賞夜景，拍出來的照片也很好看。每間房內的迷你吧還提供免費飲料，除了汽水及其他飲品之外，竟然還包含啤酒，讓人覺得相當有誠意，也是這次住宿中令人驚喜的地方。

這次主要是因為計畫前往大宮的鐵道博物館，才安排入住這間飯店，實際入住後覺得地點與住宿品質都很不錯。從飯店前往附近的 Cocoon City 購物中心也相當方便，無論是購物、用餐或採買用品都很便利。

整體而言，房間寬敞舒適、景觀漂亮，免費迷你吧也很有特色，住宿品質與便利性都令人滿意。我們與同行的朋友入住後，都表示將來有機會還想再次回訪，是一間非常值得推薦的飯店。

2026-08-05 • via Nuitee
W
WEI JYUN • couple • tw
10
2026-08-04 • via Nuitee
D
DieMayers • solo_traveller • de
10
Gutes Hotel am Rand von Tokio.
Pros:

Wir waren innerhalb 10 Gehminuten beim ÖPNV. In 30 Bahnminuten in Tokio.
Anständiges, sauberes, bequemes Zimmer.
Netter Empfang.

Cons:

Das Schwimmbad im Haus kostet extra und hat relativ eingeschränkte Öffnungszeiten.

2026-08-03 • via Nuitee