Infinito Hotel and Spa

Hotels
8.5 (124 reviews)
2018 , Shirahama , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Inconvenient location

Categories

Cleanliness
7.89
The room was clean, but there was a small dead cockroach at the sink in the kitchen.
Service
9.36
Friendly English-speaking front desk staff and prompt response from hotel staff.
Location
7.9
The hotel’s location is not very convenient, requiring a hike to access.
Room Quality
8.35
The room was not as big as expected but had a nice layout and comfortable amenities.
Amenities
8.88
Includes a private hot spring bath and outdoor hot springs with good views.
Value for Money
8.34
The fixed course breakfast served did not meet expectations considering the price.
Food and Beverage
8.39
The dining options described had issues, falling short of both Japanese and Western culinary expectations.
Overall Experience
8.86
Overall a pleasant stay with beautiful views and nice staff, despite minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:54

Property Description

Luxurious Hot-Spring Retreat

At Infinito Hotel and Spa, immerse yourself in luxury with indoor/outdoor hot-spring baths overlooking the ocean. The property offers a serene hilltop location in Shirahama Onsen town, ensuring breathtaking views for a truly relaxing getaway.

Elegant Rooms and Amenities

Indulge in comfort with air-conditioned rooms, some featuring private open-air baths fed by natural springs. Choose between Japanese-style or Western rooms, each equipped with modern conveniences like a flat-screen TV and fridge.

Gourmet Dining and Leisure Activities

Savor a traditional Kaiseki dinner and wake up to a delightful Japanese and Western-style breakfast. Unwind by the outdoor pool, play tennis, or pamper yourself at the spa. With a library, stunning infinity bath, and easy access to local attractions, Infinito Hotel and Spa offers a perfect blend of relaxation and adventure.

Book now for an unforgettable stay at Infinito Hotel and Spa.

Important information:

The public hot-spring bath is available from 05:00 to 11:00 and from 15:00 to 01:00 (next day).

Please note, the outdoor swimming pool is available between May and October.

Guests without a meal plan who want to eat dinner at the hotel must make a reservation at least 2 day in advance.

Kaiseki, a traditional multi-course Japanese meal will be served for guests with a half board inclusive plan. If you are arriving later than 18:00, please inform the property in advance.

When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note that adult rates are applicable to children 6 years and older. Please contact the property for more details.

Pick-up services from Nanki–Shirahama Airport, Shirahama Station and Adventure World can be provided upon prior reservation. Please contact the property directly for more information.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 124 reviews
Cleanliness: 7.89
Service: 9.36
Location: 7.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
O
Oliver • solo_traveller • jp
9
Excellent staff and high level attention to detail made this a beautiful stay
Pros:

The lobby and lounge area are beautiful, as are the pool and hot spring baths. My room was fabulously comfortable, I really enjoyed the oceanview balcony with the private bath. Included dining was amazing, incredible attention to detail in the presentation and preparation of all the food. Most of all the staff were excellent, they maintained a serene and comfortable atmosphere, they knew me by name, anticipated my needs, and were exceptionally accommodating of any request.

Cons:

I wished that the gym would have had some more equipment available. A small weights rack and a single bench would make a world of difference.
A minor but annoying design problem in the room was that the top of the tea and coffee nook was right at head height. I bumped my head more than once when trying to reach to the back of the nook.
I would have appreciated a smart tv in the room.
Unfortunately the pillows to be flat and not very comfortable.

2026-09-13 • via Nuitee
木田 • solo_traveller • jp
8
Pros:

喫煙ルームは豪華すぎて、ビックリしました

Cons:

夜間に遊べるアミューズメントが有れば、楽しみが増大

2026-09-03 • via Nuitee
E
Esther • family_with_children • nl
9
Prachtig maar heel wat verbeter punten qua comfort
Pros:

Prachtige kamers super spa en badhuis

Cons:

Locatie . Volgens Booking 800 meter van strand was meer dan 3,5 km lopen steile berg . Geen uber geen taxi’s . Diner moest je drie dagen vantevoren reserveren anders niet mogelijk . Geen roomservice geen was service . Dat viel zwaar tegen gezien de prijs . Zes zit stoelen zwembad geen bedjes .

2026-08-30 • via Nuitee
C
chun • family_with_children • cn
10
2026-08-24 • via Nuitee
S
Shinya • family_with_children • jp
8
また行くと思います。
Pros:

景色、眺望がすばらしかった。

Cons:

食事のコースメニューの選択肢が少ないと感じた。

2026-08-23 • via Nuitee
諏訪 • extended_group • jp
10
おもてなし、最高！
Pros:

２回目の宿泊でしたが、スタッフの方のホスピタリティが最高です。本当に知人友人にも心底おすすめしたいホテルです。また伺います。

2026-08-19 • via Nuitee
T
terumi • couple • jp
7
ゆったり
Pros:

ロケーションと風呂

Cons:

食事が思っていたのと違ったかな

2026-08-16 • via Nuitee
G
Gaia • solo_traveller • it
10
Una vera coccola
Pros:

L'hotel è meraviglioso!
La struttura è pulita, curata e accogliente.
Ci sono aree relax, piscina, palestra e anche un centro massaggi.
Gli onsen sono incredibilmente belli, puliti e mai affollati. Mi è capitato in due giorni di soggiorno di essere anche sola nelle vasche.
La camera era molto grande, con una vista stupenda e il servizio di pulizia della stanza c'è ogni giorno!
L'hotel offre il servizio navetta comodissimo, gli orari combaciano perfettamente con quelli di apertura e chiusura delle varia attività.
La posizione dell' hotel è in collina un po' dislocata, ma questo dal mio punto di vista è un vantaggio, per diversi motivi: il silenzio, la vista e la sicurezza (tsunami).
Il cibo era davvero ottimo, sono intollerante al lattosio e tutti sono stati davvero attenti.
La cosa che mi ha colpito di più però è stato lo staff.
Di solito ci sono una o due persone gentili, ma qui, lo erano tutti, ma davvero tutti! Accoglienti, calorosi, premurosi e simpatici.
Veramente grazie! È stato un soggiorno bellissimo!!

Cons:

Assolutamente nulla. Tutto perfetto.
Non è una critica assolutamente, ma sarebbe stupendo se in futuro ci fosse anche un area amusement.

2026-08-16 • via Nuitee
S
senda • solo_traveller • jp
8
2026-08-15 • via Nuitee
河井 • solo_traveller • jp
10
Pros:

すべてに清潔感がありとても良かった
露天風呂の景色が最高でした

Cons:

フロントにはおじさんは立たない方が良いですよ
大浴場は常に従業員さんが居て掃除をした方が良いですよ。
床がベチャベチャはあまり気分がよくないです

2026-08-14 • via Nuitee
T
TETSUHITO • solo_traveller • jp
1
Pros:

お部屋が広くてゆったり過ごすことができました。
スタッフさんの対応も良かったです。

2026-08-10 • via Nuitee
M
Mel • solo_traveller • be
10
2026-08-02 • via Nuitee
藤本 • family_with_children • jp
10
絶景
Pros:

大浴場が広くて、海が見えて絶景だった。夕食の会席料理にクエやハモの高級魚が出てきて、びっくりした。美味しかった。
部屋がオーシャンビューで花火が良く見れた。

Cons:

行った日のプールの水温が低く、慣れるまで、時間がかかった。

2026-08-02 • via Nuitee
G
GU • couple • cn
10
2026-06-30 • via Nuitee
恵子 • extended_group • jp
8
日常から離れた近場のリゾート
Pros:

お風呂も綺麗で
適度に自由があるところ。

Cons:

飲み物や軽食の無料コーナーがあれば嬉しい。
お風呂が少し小さい、特に水風呂。

2026-06-25 • via Nuitee
T
Tony • couple • gb
9
Had a superb time in the Infinito Hotel. The staff were all friendly and helpful when needed.
2026-06-22 • via Nuitee
K
KONDO • extended_group • jp
6
温泉とロケーション
Pros:

対応はとても親切で好感が持てました

Cons:

日頃使ってないお部屋なのか、虫が4匹程いて確保に1時間余りを費やしてしまったのが残念です、その後お部屋を変えてくれたり対応はしていただけましたので良かったです

2026-05-07 • via Nuitee
S
SHINYA • solo_traveller • jp
10
最高でした。また利用したいです
Pros:

スタッフの方がとても親切でロケーションも最高でした

Cons:

夕食の時間帯が少し早めの時間しか空きなかったのでやめました

2026-05-03 • via Nuitee
P
Pui Sze • couple • hk
10
Excellent Stay
Pros:

Hotel provides shuttle bus service to and from JR station as well as some other attractions. Staff are very friendly and helpful. Tasty foods are provided for both dinner and breakfast. View from room is excellent.

2026-04-26 • via Nuitee
M
Melody • family_with_children • tw
9
Pros:

整潔

Cons:

沒有

2026-04-24 • via Nuitee