Luana Shibuya

Hotels
8.2 (522 reviews)
Shibuya-ku, Hatagaya 3-8-11 , Tokyo , JP
+81 80-7535-6719

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Helpful staff
Cons:
Inconsistent cleanliness
Booking assistance was slow
Small room size

Categories

Cleanliness
7.51
Some guests reported issues with cleanliness, including unclean rooms and leftover items.
Service
8.98
General assistance was mentioned positively, although booking help was slow.
Location
8.52
Convenient location close to Shinjuku and Shibuya, but some noted distance from main attractions.
Room Quality
7.97
Rooms were generally acceptable but some found them small.
Amenities
8
Basic amenities were provided but some additional convenience items were lacking.
Value for Money
7.96
Fair quality for the price, though some felt it could be improved.
Food and Beverage
8.21
No specific feedback, assumed standard for this hotel tier.
Overall Experience
8.48
Overall satisfaction with the stay, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:39

Property Description

Prime Location in Shibuya Ward

Located in the heart of Tokyo's vibrant Shibuya Ward, Luana Shibuya offers a convenient stay near popular attractions. Guests can easily explore Minamidaiicho Park, Seiganji Temple, and Shosen-ji Temple within walking distance.

Comfortable and Well-Equipped Rooms

Experience comfort in our air-conditioned rooms featuring modern amenities such as flat-screen TVs and kitchenettes. Rest peacefully on our cozy bed linen and make use of the free WiFi during your stay.

Nearby Attractions and Accessibility

Discover nearby points of interest like Shogonji Temple, Shibuya Kuritsu Honcho Park, and Yayoi Park. With Tokyo Haneda Airport just 21 km away, traveling to and from Luana Shibuya is a breeze.

Ready to experience Tokyo from the heart of Shibuya Ward? Book your stay at Luana Shibuya now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 522 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.21
Overall Experience: 8.48
M
Masami • solo_traveller • jp
8
2026-11-05 • via Nuitee
H
Haruka • solo_traveller • jp
10
2026-11-03 • via Nuitee
G
gaku • couple • jp
8
2026-11-03 • via Nuitee
A
Andrewsky • couple • us
7
2026-11-01 • via Nuitee
M
Manami • family_with_children • jp
7
2026-10-30 • via Nuitee
Y
YUKO • solo_traveller • jp
7
2026-10-29 • via Nuitee
M
Mikhaila • couple • za
8
Clean, quiet and close to cute shops and the station after a busy day in Tokyo!
Pros:

We absolutely loved the neighbourhood of Hatagaya. Luana was close to cute shops and restaurants and about 10 minutes walk from the station. The accommodation was compact and provided all we needed during our stay! Lots of clean towels provided and a good clothes drying system in the bathroom. Management was responsive and helpful. Would recommend for couples wanting to explore Tokyo but looking to stay somewhere quieter that felt more local.

Cons:

A bit more on the pricier side - I would have expected complimentary water, tea or coffee. Despite having a laundry machine, we had to purchase our own detergent, unless we weren’t able to locate it within the accommodation! Other than that it’s a great place to stay if you want to reside in the lovely neighbourhood of Hatagaya!

2026-10-29 • via Nuitee
S
Simon • family_with_children • gb
10
Pros:

Bathroom/toilet experience with washing machine and WiFi

Cons:

Being on top floor with suitcase, option for more pillows

2026-10-27 • via Nuitee
K
Kadosh • family_with_children • il
8
2026-10-26 • via Nuitee
K
Kadosh • family_with_children • il
8
2026-10-26 • via Nuitee
C
CAN • couple • tr
10
Pros:

Hotel cok temiz ve konforlu, oda büyüklüğü japonya standartlarinda. Tek söyleyebileceğim merkeze mesafesi var ama metro yürüme mesafesinde

Cons:

Yok

2026-10-24 • via Nuitee
Y
YUKO • couple • jp
7
またよろしくお願い致します。
Pros:

ロケーションの良さ。
コスパの良さ。

2026-10-22 • via Nuitee
M
Marine • solo_traveller • fr
9
Pros:

Super easy to check in, it’s really clean and the area is amazing
Bumped into staff member during my check out and he was super sweet

Cons:

No reception / unmanned hotel

2026-10-14 • via Nuitee
R
Ryuin • couple • jp
8
2026-10-14 • via Nuitee
T
Tobias • couple • de
8
2026-10-12 • via Nuitee
J
Julia • solo_traveller • de
2
Basic Zimmer ohne Alles
Pros:

Großes Bad, ruhige Lage

Cons:

Extrem unbequemes Kopfkissen, wenig Steckdosen, Ausstattung zum Kochen wirklich nicht geeignet (keine Messer zum schmieren, Pfanne verbogen), Klimaanlage extrem laut und dreckig, hellhörig zum Nachbarn, kein Personal dadurch nur Erreichbarkeit via Mail oder japanischer Telefonnummer. Für den Preis würde ich nächstes Mal ein Hotel buchen.
Zudem haben wir das Personal leider als extrem wenig kulant erlebt. Wir hatten versehentlich 2 Zimmer anstatt einem gebucht und 3 Tage vor Check-in nach einer teilweisen Erstattung oder Erstattung der Reinigungsgebühren gefragt. Es kam leider nur eine Standardantwort, dass die Stornierungsfrist abgelaufen sei. Leider sehr ärgerlich und nicht kundenfreundlich. Ich würde diese self-check-in Unterkunft nicht empfehlen, nächstes Mal lieber ein Hotel oder eine richtige Ferienunterkunft.

2026-10-12 • via Nuitee
H
Holmes • couple • au
7
2026-10-11 • via Nuitee
S
SUZUKI • couple • jp
9
2026-10-10 • via Nuitee
J
Jay • extended_group • au
7
Easy, simple, and well-positioned.
Pros:

Very well located, quiet and easy.

Cons:

The only thing I didn’t like were the beds. They were rock hard, the blankets thin and the pillows also very hard. It’s probably a matter of preference, as I’m sure some people would love that. However, it caused me some serious back and neck pain in the night.

2026-10-09 • via Nuitee
Y
YUTO • family_with_children • jp
10
2026-10-09 • via Nuitee