Kainar Hotel

Hotels
9.1 (1088 reviews)
Baidybek Bi Street 126 , Shymkent , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Beautiful location
Nice pool
Cons:
Cleanliness issues
Some facilities outdated
Temperature control problems

Categories

Cleanliness
7.9
Mentioned as very poor by some guests due to issues with maintenance and hygiene.
Service
10
Positive mentions of friendly staff and excellent service overall.
Location
8.9
Good location with beautiful surroundings, appreciated by guests.
Room Quality
8.4
Some guests found rooms outdated and had issues with the cleanliness.
Amenities
8.9
Enjoyable amenities like the pool, though some maintenance issues reported.
Value for Money
9.4
The hotel offers a good experience for the value, despite some drawbacks.
Food and Beverage
9.4
Breakfast included, positive feedback on food quality but potential for improvement.
Overall Experience
9.9
Overall a good experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:40

Property Description

Luxurious Amenities and Stunning Views
Indulge in the elegance of Kainar Hotel's indoor pool, spa, and wellness centre. The classic-style rooms offer modern comforts like flat-screen TVs and air conditioning, with some providing picturesque lake and garden views.

Gourmet Dining and Active Leisure
Satisfy your palate at the on-site a la carte restaurant, or stay active in the fitness centre. With horse riding and various activities available both on-site and nearby, there's never a dull moment at Kainar Hotel.

Seamless Connectivity and Relaxation
Stay connected with complimentary Wi-Fi access while unwinding in the private bathrooms equipped with plush bathrobes and hairdryers. Elevate your travel experience at the highest point of Shymkent with a stay at Kainar Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1088 reviews
Cleanliness: 7.9
Service: 10
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
Надира • couple • kz
10
2026-07-11 • via Nuitee
Алмас • couple • kz
10
2026-07-11 • via Nuitee
L
Lazzat • couple • kz
10
2026-07-10 • via Nuitee
Оспанова • solo_traveller • kz
10
Pros:

Таза, таға дары дәмді

2026-07-09 • via Nuitee
Гулбану • couple • kz
10
2026-07-09 • via Nuitee
S
SULEYEV • couple • kz
10
2026-07-09 • via Nuitee
А16 • solo_traveller • kz
10
Pros:

Цена чуть чуть дарагаватта

2026-07-08 • via Nuitee
Y
Yeldar • solo_traveller • kz
10
Pros:

Гостеприимные 🔥

2026-07-07 • via Nuitee
B
Bagdat • family_with_children • kz
10
2026-07-07 • via Nuitee
M
Madina • family_with_children • kz
9
2026-07-05 • via Nuitee
V
Viacheslav • solo_traveller • ua
9
Pros:

Предложили номер классом выше без доплаты. Порадовало очень.

Cons:

Слабый интернет.
Нужно в гостинице такого уровня ставить смарт тв

2026-07-02 • via Nuitee
Адам • solo_traveller • kz
10
Pros:

Все супер!

2026-07-01 • via Nuitee
Самал • family_with_children • kz
4
Pros:

Вай фай не работает, в номере даже водички нет! Халат приходилось просить. Завтрак так себе. Выбор совсем маленький

2026-06-30 • via Nuitee
B
Bolat • couple • kz
10
2026-06-27 • via Nuitee
S
Saltanat • solo_traveller • kz
10
Pros:

Отель очень хороший. Завтраки просто супер! А в каком месте, как приятно утром есть на террасе и смотреть на город. Персонал вежливый. Все очень понравилось. Рекомендую! Утром я выезжала и мне приготовили ланч-бокс, я ни в одной стране такого не видела. Что только не положили и еще кофе. Спасибо огромное!

2026-06-27 • via Nuitee
Макпал • solo_traveller • kz
10
Pros:

Очень понравилось пребывание в этом отеле! С первых минут ощущается невероятно теплая, дружелюбная атмосфера и сплоченность коллектива. Персонал всегда быстро реагировал на любые просьбы, был внимателен и доброжелателен.
Отдельно хочется отметить прекрасный вид из номера, отличную шумоизоляцию и ежедневную качественную уборку — в номере всегда было чисто и уютно.
Завтраки в кафе «Тары» превзошли все ожидания: каждый день всё было свежим и вкусным.
Особенно мне понравился бассейн — очень чистый, ухоженный и комфортный. С удовольствием посещала его каждый день. 😊
Спасибо всему персоналу за высокий уровень сервиса, заботу и гостеприимство! Обязательно вернусь снова и с удовольствием буду рекомендовать этот отель своим друзьям и близким.

Cons:

Телевизор не смотрела

2026-06-27 • via Nuitee
A
Akmonshak • couple • kz
10
2026-06-24 • via Nuitee
A
ALMAZ • family_with_children • au
6
Pros:

The hotel is generally good. The location is excellent, with three large parks nearby and easy access to the city center. The views are beautiful. The hotel also offers a pool, gym, and spa. The breakfast is fantastic

Cons:

The only downside is that the price-to-quality ratio could be better. The beds, furniture, and bathroom fixtures show noticeable signs of wear and could benefit from renovation.
One thing to pay attention to is the occupancy policy. If you book a suite for three guests, it is worth confirming in advance whether there is an additional charge for the third bed, even if the room already includes it. In my case, an extra fee was initially charged, but the hotel later contacted me and refunded the amount, which I appreciated.

2026-06-23 • via Nuitee
A
Akmonshak • couple • kz
10
2026-06-23 • via Nuitee
S
Sham • solo_traveller • kz
10
2026-06-21 • via Nuitee