Okubo Hotel Hawaii

Hotels
8.4 (1738 reviews)
1-16-6 Hyakunincho, Shinjuku-ku , Tokyo , JP
+81 3-6304-0102

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Soundproof rooms
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Small beds
No lift
Some cleanliness issues

Categories

Cleanliness
8
Overall sentiment indicated cleanliness was acceptable but some rooms felt old or had issues like bad smells.
Service
8.66
Staff were generally described as nice and accommodating, providing helpful service, including holding bags for late flights.
Location
9.01
The hotel is in a strategic location near transport and attractions, making it easy to explore Tokyo.
Room Quality
8.15
Rooms were noted as spacious and clean, but some had minor issues like awkward bathroom setups.
Amenities
8.49
Amenities included personal care products and a clean environment, although some rooms lacked a lift.
Value for Money
8.45
Prices were generally considered good relative to the quality and location offered.
Food and Beverage
8
No specific feedback about food and beverage; assumed standard options available nearby.
Overall Experience
8.47
Overall, a solid experience with a strong likelihood of return visits noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:35

Property Description

Central Location in Tokyo

Comfortable Rooms with Modern Amenities

Multilingual Staff and Excellent Service

Book your stay at Okubo Hotel Hawaii now to experience Tokyo at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1738 reviews
Cleanliness: 8
Service: 8.66
Location: 9.01
Room Quality: 8.15
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8
Overall Experience: 8.47
P
Patricia • couple • de
8
Starkes Preis-Leistungs-Verhältnis und freundliches Personal
Pros:

Die Mitarbeiter waren sehr nett und das Zimmer war geräumiger als erwartet, die nächsten Bahnstationen waren sehr nah und es gab viele Einkaufsmöglichkeiten. Es wurde gut sauber gemacht. Wir konnten unsere Koffer gegen eine kleine Gebühr dort lassen, und das Personal hat uns sofort bescheid gesagt, als wir etwas im Zimmer vergessen haben und es für uns samt den Koffern aufbewahrt.

Cons:

Da das Gebäude schon etwas älter ist, hat es ab und zu etwas gerochen. Die Betten waren etwas hart & wir hatten auch 2 Kakerlaken (aus dem AC) im Zimmer, worum das Personal sich aber direkt gekümmert hat.

2026-11-07 • via Nuitee
A
Alexander • solo_traveller • il
9
2026-11-07 • via Nuitee
L
Lu • couple • ar
10
Muy bueno
Pros:

Tal cual como se ve, pero súper acogedor y práctico. Muy bien conectado con metro a apenas 1 cuadra. Nos dieron paraguas de cortesía. Y tenía un comedor que podías disponer. Excelente

Cons:

Nada. Sencillo pero práctico

2026-11-07 • via Nuitee
B
Benoit • couple • fr
9
Très bien
2026-11-06 • via Nuitee
C
Christopher • couple • ca
8
Close to Shinjuku and inexpensive
Pros:

Hotel Hawaii Okubo has two big things going for it- a very low price, and extreme convenience being essentially right next to Okubo JR station one stop away from Shinjuku station (and in the "less busy" direction using the Chuo line, or alternatively a few more minutes walk to the Shin-Okubo station via Yamanote line). It is literally a 45 second walk away from the station.

This hotel also provides all the basic amenities- slippers, hair drier, bath robes, razor, toothbrushes etc that you can expect as well as coin laundry washer (no drier). Room is decently big and also had a new and renovated bathroom. If you're looking for a low price hotel near Shinjuku this has to be one of the top contenders.

Cons:

The hotel itself is quite dated, and it's pretty obvious in our room that the walls and carpets are in need of renovation. Most hotels in Japan are basically spotlessly clean, but this hotel I definitely made sure to keep the slippers on. There is also no elevator so if you're carrying luggage the staff can help.

If you are sensitive from a sensory aspect, this hotel might not be for you. Being right next to Okubo station, you can definitely hear the trains rolling through. In contrast to most hotels we've stayed at in Japan which had zero scent, this hotel also had some sort of fragrance or air freshener.

There is a strange quirk with this hotel in that when you leave for the day, you are asked to leave your keys at the front desk and then to tell them your room number when you retrieve it. I have not seen this practice elsewhere, where hotels typically either allow you to take the key with you, give you a standard hotel card, or use keycodes.

2026-11-04 • via Nuitee
A
Anna • couple • es
8
Correcto, para estar en el centro de tokio
Pros:

Habitación correcta para estar pocos dias en el centro de Tokio. Muy bien insonorizada. Cama cómoda. El baño es prefabricádo pero esta limpio y es cómodo. Muy buena relación calidad-precio.

Cons:

Es una habitación muy pequeña para pasar muchos dias en la ciudad, poca luz, no tiene nada de vistas. No hay ascensor en el edificio.

2026-11-04 • via Nuitee
K
KINUYO • couple • jp
7
2026-11-03 • via Nuitee
E
Ekaterina • solo_traveller • it
8
Pros:

Я провела здесь одну ночь, чтобы рано утром быстро добраться до синдзюку. Маршрут до станции синдзюку у меня занял примерно 20 минут - очень быстро и удобно. Прямо за углом есть остановка метро. Все было чисто. Окно открывалось широко. Из-за того что рядом ж/д пути, то немного слышно поезда, но мне они не мешали, хотя я чутко сплю. Я пришла заселяться в час дня и номер уже был готов, что было приятно.

Cons:

В целом не идеально спокойный район. Когда я возвращалась поздно вечером одна, то немного была на стороже, так как вокруг станции метро тусуются какие-то мужчины. Также не очень комфортно, что надо оставлять ключ на ресепшен, когда выходишь из отеля. Когда я вернулась с прогулки, то новый администратор отдал мне ключ от моей комнаты, даже не удостоверившись, что я - это действительно тот гость, который живет в этом номере.

2026-11-03 • via Nuitee
A
Agnieszka • couple • pl
10
Pros:

One of the best hotels we've stayed at during our trips to Japan! The room was spacious, spotlessly clean, comfortable and very well organized. The location was absolutely fantastic! The staff were incredibly friendly and helpful. We had a wonderful stay and would definitely recommend this hotel!

2026-11-02 • via Nuitee
P
Praveen • solo_traveller • in
10
Excellent place to stay near by station & convenience stores
Pros:

Excellent staff, always welcoming. Very disciplined. Clean neat spacious rooms compared to other places I stayed at Shinjuku

Cons:

No breakfast served

2026-11-01 • via Nuitee
F
felixsam • couple • fr
7
2026-10-30 • via Nuitee
V
Valentina • couple • cl
10
Perfecto alojamiento
Pros:

Ubicación extraordinaria muy central y cercano a dos estaciones de metro. Limpieza buenisima

Cons:

Todo me gustó, si volvemos a Japón volvería a este lugar !
El único punto en contra es que no tiene ascensor pero es algo muy común en Japón

2026-10-30 • via Nuitee
Y
Yurie • couple • jp
5
値段相応かと思います。
Pros:

駅近で便利でした。受付の方が常時滞在しており、とても親切でした。
ベッドは清潔でとてもよく眠れました。

Cons:

共用の電子レンジが汚れていたことと、小さな虫がいた点が気になりました。
またシャワーカーテンの幅が狭く、少し気を遣いました。

2026-10-28 • via Nuitee
B
Benoit • couple • fr
10
Très bien
Pros:

Tout était très bien. L'hotel est agréable.

2026-10-27 • via Nuitee
J
jeffrey • solo_traveller • us
8
Nice quiet spot
Pros:

Very convenient to train stations. Lots of restaurants nearby. Clean facility with attentive staff. Also the least expensive of the six hotels I stayed in in Japan.

2026-10-27 • via Nuitee
C
Cristina • couple • es
10
2026-10-27 • via Nuitee
A
Abhinav D • couple • in
10
Pros:

The friendliness of the staff, the location.

Cons:

The space in the hotel, but we put that on ourselves, and it is Tokyo, finally.

2026-10-26 • via Nuitee
M
matilda • couple • it
9
Cons:

Not very central. About 15 min walk from the city center

2026-10-26 • via Nuitee
H
Hsuan-ling • couple • tw
8
沒有電梯，如果是大型行李會比較辛苦
Pros:

離車站很近

Cons:

廁所門口有落差，要小心出入

2026-10-24 • via Nuitee
V
Valentina • couple • it
9
È stata casa
Pros:

La struttura è vicina al centro, a 15
minuti a piedi dalla stazione, facilmente percorribili. Il quartiere è tranquillo e bellissimo, pieno di servizi e comfort. Lo staff è super disponibile e gentile, ci accoglievano ogni giorno con piccole parole in italiano, che ci facevano sentire a casa, donandoci serenità e tranquillità per tutto il soggiorno. La camera accogliente e dotata di tutti i comfort. Il miglior hotel in cui abbiamo alloggiato in Giappone! Buona vita a tutti! ❤️

2026-10-24 • via Nuitee