HANNAH INN mini-hotel

Hotels
8.6 (1015 reviews)
21/1 Tashenov Street , Astana , KZ
+7 778 676 8899

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good service
Cleanliness
Location
Cons:
Shared bathrooms
Bedding issues
Ventilation problems

Categories

Cleanliness
8.18
Cleanliness is generally good but there were mentions of cleanliness issues in shared areas.
Service
8.95
Multiple reviews praised the staff for being polite, responsive, and helpful.
Location
8.89
The location is noted as good for relaxation away from the city's hustle.
Room Quality
8.54
Room quality is decent but some reviews mention issues with bedding and furniture.
Amenities
8.67
Amenities provided are satisfactory for the price point, with some room for improvement.
Value for Money
8.73
Good value for the price, though some guests feel improvements could be made.
Food and Beverage
8.18
Food options available, but specific experiences weren't highlighted in reviews.
Overall Experience
8.65
Overall, guests express a good experience largely due to cleanliness, service, and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:48

Property Description

Convenient Location
Located just 4.2 km from Bayterek Monument, HELLO INN budget hotel offers easy access to popular landmarks such as Expo 2017 Astana and Kazakhstan Sports Palace. With Nursultan Nazarbayev International Airport only 17 km away, guests can quickly reach their destination upon arrival.

Comfortable Accommodation
Each room at HELLO INN budget hotel is equipped with essential amenities including slippers and bed linen, ensuring a comfortable stay for every guest. The shared bathroom adds convenience for travelers looking to relax after a day of exploring Astana.

Welcoming Services
Enjoy the hospitality of a 24-hour front desk and free WiFi throughout the property. The shared lounge, terrace, and bar provide perfect settings to unwind and socialize during your visit to Astana.

Book your stay at HELLO INN budget hotel now and experience a pleasant and budget-friendly accommodation in the heart of Astana.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 1015 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 8.65
Z
Zhanel • solo_traveller • kz
9
2026-10-31 • via Nuitee
Z
Zhanel • solo_traveller • kz
9
2026-10-31 • via Nuitee
A
Acalov • solo_traveller • az
10
2026-10-28 • via Nuitee
K
Klaudia • extended_group • pl
7
2026-10-22 • via Nuitee
C
Cenk • solo_traveller • tr
3
I won't recommend
Cons:

I stayed at single room with shared bathroom. The pillow and the linens were literally disgusting. I felt the dirt when I just step in the room with a smell. I can not find right words to explain how dirty was the pillow especially. I asked for a change and at last they decided to change the room which was still dirty. I'm sure I was not the first person who slept in that bed with the same linens. Shortly, it is not a hotel, it is much more like student dorm where cleanless in not a big deal for the operators.

2026-10-18 • via Nuitee
D
Damir • couple • kz
10
2026-10-18 • via Nuitee
Бекжан • couple • kz
9
Я советую данный отель. 9/10.
Pros:

Чисто. Везде. Даже ступеньки. Кулеры с водой. В номере тоже. Уже когда отопление дали, тепло. В душе порядок. Тихо на удивление. И днем и ночью. В буфете можно по словам сотрудника до 4-х заказывать. Взял американский завтрак. Там же приготовили. Вкусно. Особенно черничное варенье. Персонал вежливый.

Cons:

Телевизор в буфете медленный, пульт работает через раз. Материал стола липкий что ли. Из предложения: добавить ушные палочки и зубную пасту в номера.

2026-10-15 • via Nuitee
K
Konstantin • solo_traveller • kz
9
2026-10-15 • via Nuitee
R
Rustem • couple • kz
10
2026-10-14 • via Nuitee
D
Dmitriy • couple • ru
2
2026-10-11 • via Nuitee
S
Said • couple • kz
8
Номер нормальный, подушки слабенькие, как будто их нет.
Cons:

Администратор. У иностранного туриста с ребенком возникли претензии по поводу чистоты номера, ей по барабану было как решать этот вопрос. Английским она не владела, решать вопрос особо не собиралась. Просто сказала доплатить за смену номер (Воспользовалась помощью владеющего языком постояльца). Иностранец резонно спросил почему он должен доплачивать за косяки гостиницы… Не знаю чем закончилась история, но гостинице большой минус. Репутация пошатнулась… Как бы не сломалась…

2026-10-09 • via Nuitee
A
Assulan • solo_traveller • kz
7
2026-09-18 • via Nuitee
A
Aminata • solo_traveller • fr
9
Pros:

Hotel

2026-09-15 • via Nuitee
Любовь • solo_traveller • kz
10
2026-09-07 • via Nuitee
Али • solo_traveller • kz
7
2026-09-07 • via Nuitee
C
Christian Stefan Maximilian • solo_traveller • de
9
2026-09-06 • via Nuitee
Титанин • solo_traveller • kz
8
2026-08-31 • via Nuitee
D
Danilo Morea • solo_traveller • it
6
Pros:

Albergo abbastanza nuovo.
Personale gentile col quale però era necessario comunicare con google translator.

Cons:

Là stanza non era pulitissima; c'erano capelli in stanza e nella doccia.
Stanza molto piccola.
Cuscino molto alto.

2026-08-28 • via Nuitee
N
Nysanbek • solo_traveller • kz
9
Хороший отель для того чтобы провести выходные
Pros:

Было уютно , цена соответствует

Cons:

Было немного неудобно в плане душа , дверь не закрывалась

2026-08-28 • via Nuitee
N
Natalia • family_with_children • ru
10
2026-08-27 • via Nuitee