Torgay Hotel

Hotels
8.5 (595 reviews)
Satpaeva, 15 , Astana , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Polite Service
Great Location
Comfortable Rooms
Cons:
Heating Issues
Minor Maintenance
WiFi Speed

Categories

Cleanliness
8
Generally clean rooms, but some reviews indicate issues with heating and maintenance.
Service
9
Staff are described as polite and helpful.
Location
9
Excellent location, very convenient access to nearby amenities.
Room Quality
8
Rooms are generally clean and comfortable, though there were issues with heating.
Amenities
8.5
Adequate amenities provided, but some areas need improvement.
Value for Money
8.5
Good value for the price paid.
Food and Beverage
8.5
Breakfasts are good; however, they are deemed slightly overpriced if paid separately.
Overall Experience
8.5
Overall positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:15

Property Description

Luxurious Accommodations
Experience comfort and convenience at Torgay Hotel, where classical design meets modern amenities. Each air-conditioned room features a fridge, safety deposit box, and work desk, ensuring a relaxing stay.

Culinary Delights
Indulge in a culinary journey at our Garden Restaurant, offering a blend of Oriental and European cuisine. Sip on local drinks and international cocktails at the Torgay Bar, designed in an elegant Orient-style setting.

Prime Location
Conveniently situated just 1 km from the Kazakhstan Sports Complex, Torgay Hotel is also near Evraziya Shopping Centre and the Square of the Homeland Defenders. With free Wi-Fi and a 24-hour reception, your stay in Astana will be unforgettable.

Book your stay at Torgay Hotel now for an unforgettable experience in Astana!

Important information:

In case of early check-in (00:00-12:00) and late check-out (12:00 - 18:00) guests are required to pay an extra fee of 50% of the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 595 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
L
Liliia • solo_traveller • ru
8
2026-08-29 • via Nuitee
T
TATYANA • solo_traveller • kz
10
2026-08-27 • via Nuitee
D
Derbeneva • solo_traveller • ru
10
Очень комфортный и приятный отель, я бы приехала сюда еще и посоветовала бы друзьям и близким.
Pros:

Все чисто, каждый день приходят горничные для уборки, раз в несколько дней меняют постельное, полотенца и халат. Наличие халата как такового вообще меня приятно удивило.

Cons:

Не хватило приборов - ложки, вилки, ножа. Было бы хорошо если бы была еще тарелка, хотя бы маленькая.

2026-08-26 • via Nuitee
R
Roberto • solo_traveller • it
6
Appena accettabile ma molto economico
Pros:

Ottima posizione per spostarsi ed arrivare in centro. Molti ristoranti e caffè nelle vicinanze oltre al centro commerciale .

Cons:

Purtroppo l albergo è molto molto datato con una parziale ristrutturazione dei bagni. Il Wi-Fi è problematico e lento.

2026-08-26 • via Nuitee
Y
YASHA • solo_traveller • tr
8
2026-08-26 • via Nuitee
M
MeDDeiman • solo_traveller • us
5
2026-08-26 • via Nuitee
K
Kurmanbayev • couple • kz
7
Неплохая гостиница, ничего особенного.
Pros:

Чисто, хорошее местоположение

Cons:

Кондиционер еле работает, скрипит, как будто вот-вот сломается. Двуспальная кровать неудобная, скатываешься к центру, так как она не цельная, а состоит из двух односпальных.

2026-08-25 • via Nuitee
I
IGOR • couple • ru
8
2026-08-24 • via Nuitee
Гульмира • solo_traveller • kz
4
2026-08-24 • via Nuitee
M
Mustafa • solo_traveller • tr
8
Çok iyi idi
Pros:

Fiyat konum ve temizlik

Cons:

Koltuk ve sandalyelerin bir kısmı kırık ve çok eski ayrıca banyo fıskiyeler de de yıpranmalar vardı

2026-08-23 • via Nuitee
Алимбет • couple • kz
7
2026-08-23 • via Nuitee
Татьяна • couple • kz
10
2026-08-22 • via Nuitee
A
Alen • couple • kz
10
2026-08-21 • via Nuitee
O
Olzhas • couple • kz
9
2026-08-21 • via Nuitee
T
Tony • solo_traveller • hr
10
2026-08-20 • via Nuitee
M
M. • solo_traveller • vn
10
Pros:

Рядом рестораны. Гостиница в очень удобном месте.

Cons:

Всё норм

2026-08-19 • via Nuitee
A
Aslan • solo_traveller • kz
10
Pros:

Удобное расположение, соотношение цена/качество лучшее, хороший завтрак

2026-08-14 • via Nuitee
S
Sergii Ovchynnykov • couple • pt
8
Pros:

Прекрасный персонал. Хорошее обслуживание. Отличный вариант цена-качество.

2026-08-14 • via Nuitee
Бахытгуль • solo_traveller • kz
4
Pros:

Мне понравилось расположение, т.к. было близко к офису. Чисто, но есть запах сигарет, который не выветривается, халат в номере был ну очень старый, но чистый. Не ожидала что площадь такая маленькая в номере. Рабочий персонал очень приветливый и вежливый. Мебель старая в номере, ванная комната выглядит намного лучше чем сам номер.

2026-08-13 • via Nuitee
B
Bagdagul • family_with_children • kz
10
2026-08-12 • via Nuitee