Arcsens Tokyo

Hotels
8.6 (121 reviews)
Sumida-ku Ishiwara 1-13-4 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Lack of cleanliness
Insufficient amenities

Categories

Cleanliness
7.73
The unit is very dirty, especially the bathroom, and the cleanliness standards were not met.
Service
9.2
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.24
Convenient location in a quiet area with good transport links.
Room Quality
8.19
Rooms were modern but spatial constraints for taller guests were noted.
Amenities
8.22
Amenities such as the location and easy access to stores were appreciated, though cutlery availability was lacking.
Value for Money
8.68
Good value considering the location and services, but some amenities were missed.
Food and Beverage
8.73
Overall satisfaction, though specific food and beverage services were not detailed in reviews.
Overall Experience
8.8
Overall a good and enjoyable stay, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:41

Property Description

Modern Comfort in the Heart of Tokyo

Convenient Amenities: Arcsens Tokyo offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests.

Prime Location: Situated near popular attractions such as Yokoamicho Park and The Sumida Hokusai Museum, guests can easily explore the vibrant city of Tokyo with convenience.

Newly Built: Built in 2019, this 3-star hotel provides a modern and stylish accommodation option for travelers seeking a blend of comfort and contemporary design.

Experience the best of Tokyo at Arcsens Tokyo - book your stay now for an unforgettable visit to this dynamic city!

Important information:

Please note that late check-in is unavailable at this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 121 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
A
AGM • solo_traveller • nl
9
Pros:

Ruimte vd kamer,.badkamer.

2026-05-31 • via Nuitee
N
Norah • solo_traveller • us
9
2026-05-23 • via Nuitee
M
Michael • family_with_children • gb
6
2026-05-04 • via Nuitee
M
mariana • solo_traveller • uy
6
Correct
Pros:

Location close to the subway is great for the exhausted feet. Personnel at the reception is courteous.

Cons:

The space is tight for someone coming from the west. There is no closet. Having said that, the double height makes it comfortable to sleep in. The lower beds have a very low ceiling, so you need to be careful when waking up.

2026-04-29 • via Nuitee
E
Elizabeth • family_with_children • nz
9
2026-04-21 • via Nuitee
L
Lisa • extended_group • au
10
Pros:

Location to RYOGOKU subway, clean and modern.
Wonderful staff, and extremely helpful

2026-04-16 • via Nuitee
R
Rachida • family_with_children • fr
8
2026-04-16 • via Nuitee
E
Erica • extended_group • au
2
Cons:

Extremely poor service, particularly from the receptionist who was very rude and unwelcoming. Would never recommend this hotel to anyone, please consider carefully if you are thinking about staying at this hotel.

2026-04-09 • via Nuitee
J
Joana • extended_group • pt
7
2026-03-30 • via Nuitee
W
William • family_with_children • se
9
Pros:

Spacious and clean room and modern, very kind and helpful staff, close to subway and family mart. Cheap wending machine in the lobby with drinks

Cons:

It was a bit thin walls so you have to be a bit more quiet to not disturb the other guests

2026-03-28 • via Nuitee
J
james • extended_group • gb
9
Very enjoyable stay. Staff very helpful and thoughtful.
Pros:

Really enjoyed the design of the hotel. Peaceful location and close to subway station.

Cons:

Couldn’t quite get used to the low headroom over the sleeping platform. Would have liked a cafe facility in the lobby.

2026-03-26 • via Nuitee
S
Sonia • family_with_children • au
8
Lovely neighbourhood
Pros:

Comfortable room with additional space, ideal for our family of 4 staying 6 nights. Great access to trains, close to the sumo tournament and a lovely neighbourhood. Washing machine available at hotel.

Cons:

The loft style beds may not suit everyone. Neither sleeping area had ceilings high enough to stand up, and the top level was very creaky when climbing stairs and walking to beds. But this layout created additional space in the room and worked our family.

2026-01-24 • via Nuitee
V
Verity • family_with_children • au
7
Pros:

It was clean

2026-01-20 • via Nuitee
Q
Quynh Nga • extended_group • us
10
2026-01-14 • via Nuitee
T
Timothy • family_with_children • au
10
2026-01-09 • via Nuitee
T
Till • extended_group • de
8
2025-12-15 • via Nuitee
S
Shane • family_with_children • au
10
Great location, quiet had everything we required, yes we would come back again
Pros:

Quiet, Great shower, comfortable beds, clean, Convenience Stores nearby, 5 minute walk to a nice bakery. Close to JR Station (10 minute walk), which had great options for Food, Lovely Fresh Udon Noodles, Ramen

Cons:

N/A

2025-12-14 • via Nuitee
S
Susannah • family_with_children • au
9
Pros:

Good location for us as a family of four. Close to transport, loved the autumn leaves and colours around the area. Quiet, peaceful, enjoyed the 4 beds for a bit of space and the kids loved the bunks. Friendly staff.

Cons:

Room is a little bit dark even with lights on and window shades open.

2025-12-08 • via Nuitee
M
Mary Jane • family_with_children • us
9
2025-11-30 • via Nuitee
J
Johanna • family_with_children • fr
8
2025-11-23 • via Nuitee