Pacific Orient Hotel ( 凯富大酒店 )

Hotels
6.9 (421 reviews)
No. 49, Brooke Road , Miri , my

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Comfy beds
Cons:
Bad smell
Cracked toilet cover
Limited breakfast options

Categories

Cleanliness
5.54
The room had a bad smell as it was a smoking room.
Service
7.51
Standard quality for this hotel tier.
Location
8.55
Location is great and near to happening places.
Room Quality
6
Room 306 had some issues like a cracked toilet cover.
Amenities
7.03
Standard quality for this hotel tier.
Value for Money
6.99
Standard quality for this hotel tier.
Food and Beverage
7.04
Varieties of breakfast choices could be improved.
Overall Experience
6.51
Mixed experience overall, with some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:04

Property Description

City Views and Convenient Location
Enjoy stunning city views from your room at Pacific Orient Hotel, conveniently located just 400 meters from Bintang Plaza.

Comfortable Rooms with Modern Amenities
Indulge in air-conditioned rooms with free WiFi, flat-screen TV, and private bathrooms. Relax and enjoy mountain views during your stay.

Delicious Buffet Breakfast and Multilingual Staff
Start your day with a buffet or Asian breakfast. Our friendly 24-hour front desk staff speak English and Malay to cater to your needs.

Book now to experience the perfect blend of comfort and convenience at Pacific Orient Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 421 reviews
Cleanliness: 5.54
Service: 7.51
Location: 8.55
Room Quality: 6
Amenities: 7.03
Value for Money: 6.99
Food and Beverage: 7.04
Overall Experience: 6.51
A
Anak lang • solo_traveller • my
8
By the way I enjoy staying in there
Pros:

Including breakfast for the fee..

Cons:

The room is quite dark.. maybe just because there only used the yellow lamps

2026-06-19 • via Nuitee
H
harizah • couple • my
10
2026-06-19 • via Nuitee
L
Lawat • couple • my
5
Pros:

Breakfast

Cons:

Too old

2026-06-11 • via Nuitee
N
Nor Aizan • solo_traveller • my
9
2026-06-08 • via Nuitee
N
Nor Aizan • solo_traveller • my
9
2026-06-06 • via Nuitee
M
MOHAMMAD • solo_traveller • my
9
Really recommended especially those with family
Pros:

The receptionist is very supportive, polite and helpful

Cons:

The light in the room is so low(dim)

2026-06-03 • via Nuitee
S
Stephenie • solo_traveller • my
7
Pros:

Good breakfast options

Cons:

The amenities in room not complete

2026-06-02 • via Nuitee
M
Mohammad Najib • solo_traveller • my
7
2026-05-21 • via Nuitee
L
Lucía • solo_traveller • es
7
2026-05-20 • via Nuitee
J
Joslyn Girie Anak • solo_traveller • my
9
2026-05-09 • via Nuitee
M
Muhammad Shaif • couple • my
2
2026-04-30 • via Nuitee
C
Clarence • couple • my
8
Pleasant 2 nights stay at the hotel… will book again for next trip.
Pros:

Spacious room, got lift access to room on level 3, not so far from city centre, nearby restaurants, helpful staffs and simple breakfast… 😊

Cons:

Quite old building, Aircon not so cool, no ceiling lights if you are doing some office work…

2026-04-13 • via Nuitee
N
Nor Aizan • solo_traveller • my
8
2026-04-04 • via Nuitee
D
Dean Tieh • couple • my
4
Pros:

Only location strategic

Cons:

Room cleanliness is bad.

2026-03-29 • via Nuitee
M
Mohammad Najib • couple • my
8
2026-03-28 • via Nuitee
M
Mohamad Naeem • couple • my
3
Avoid this property at any cost! Not the 7.0 as advertised in the website! I will never stay here again
Pros:

Location and parking available on site.

Cons:

Reception to the lift is connected only via stairs. I was struggling to carry the luggage up the stairs. Not really accessible if you’re wheelchair user. The hallway is terrible and the room hasn’t been maintained for ages. The bedding was dirty, furnitures are almost the end of the cycle. Carpet is very dirty and humid. Breakfast is edible but not that good.

2026-03-28 • via Nuitee
R
RAJESH • extended_group • bn
9
2026-03-27 • via Nuitee
N
Natasha • couple • my
10
2026-03-22 • via Nuitee
U
ugah • couple • bn
5
No comment
Pros:

Semasa saya dengan wife check in bilik 415 sampah dan botol air separuh tak di buang lagi pun bigtab tempat mandi terlalu licin sampai my wife tergelincir sampai terjatuh terkena peha sebelah kanan selepas 10 min peha kanan biru membengkak tapi saya tak ambil kisah dan complain ka counter sebab saya ni bukan jenis panas baran kalau boleh tukang room service bersih kan lah setiap bilik dan setiap tempat mandi lepas customer check out supaya tak terjadi macam my wife.harap pehak hotel harus berkeras dengan pekerja room service.sekian terima kaseh

Cons:

No comment

2026-03-19 • via Nuitee
N
Nor Aizan • solo_traveller • my
8
2026-03-01 • via Nuitee