Hotel Plaza Sol

Hotels
•
Independent
8 (2319 reviews)
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299 , Boca del Río , MX
52-2291603089

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Casino
Designated smoking area
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
7.08
Common mentions of cleanliness but problems reported in rooms, suggesting average or below standard.
Service
8.55
Most reviews indicate friendly service, although some issues with service responsiveness were noted.
Location
9.09
Consistently praised for great proximity to the beach and nearby restaurants.
Room Quality
7.54
Some issues reported about room amenities and cleanliness, indicating average quality.
Amenities
7.57
Mixed feelings due to limited facilities and issues with the elevators.
Value for Money
8.03
Some reviews suggest good value relative to location and cleanliness, but issues with amenities impact this.
Food and Beverage
8.08
Breakfast generally approved, but limited options noted.
Overall Experience
8.05
Overall positive sentiment despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:15

Property Description

Recreational Opportunities and Relaxation
Head straight for the casino or take a dip in the outdoor pool. Unwind further in the fitness center or grab a snack at the onsite snack bar/deli.

Convenient Amenities
Enjoy complimentary Wi-Fi, shopping on-site, and unwind at the bar/lounge or poolside bar. Take advantage of the 24-hour business center, front desk, and free self-parking.

Comfortable Accommodation
Experience comfort in the 67 air-conditioned rooms with Smart TVs, premium bedding, and rainfall showerheads in the bathrooms. Stay connected with complimentary Wi-Fi and cable programming.

When you stay at Hotel Plaza Sol in Boca del Río, you're just steps away from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Book now for a perfect blend of leisure and convenience.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 2319 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
B
Benito • solo_traveller • mx
9
Pros:

Su localización y amplitud del baño

Cons:

El elevador no funcionaba correctamente

2026-07-04 • via Nuitee
R
Reina Kaori • solo_traveller • mx
9
Pros:

La alberca

Cons:

El trato de los meseros en el desayuno.

2026-07-03 • via Nuitee
O
Oscar Antonio • solo_traveller • mx
10
Pros:

Instalaciones y atención

Cons:

Todo bien, solo deberían separar el hotel de la plaza y poner sabanas gruesas

2026-07-03 • via Nuitee
S
Solis Barrios • couple • mx
8
2026-07-02 • via Nuitee
F
FERBERUMEN • solo_traveller • mx
5
Pros:

NADA

Cons:

Las habitaciones sin ventilación natural,

2026-07-01 • via Nuitee
C
camara gomez • solo_traveller • mx
10
Pros:

La alberca

2026-06-30 • via Nuitee
H
Hernandez Romero • solo_traveller • mx
10
Pros:

La hospitalidad

2026-06-30 • via Nuitee
L
Luis Fernando • family_with_children • mx
10
Pros:

La ubicacion es excelente, el servicio excepcional....

Cons:

Los elevadores necesitan mantenimiento ya que son insuficientes y muy lentos... Vi que el bellboy se llevaba a unos huespedes a otros elevadores sin embargo no se los ofrecia a todas las personas y pasabamos tiempo esperando para usarlos.....

2026-06-29 • via Nuitee
P
Patty • family_with_children • us
6
2026-06-28 • via Nuitee
E
Erik Alfonso • solo_traveller • mx
10
Pros:

La atención limpieza al precio me pareció exelente

Cons:

Un poco del elevador, que no hay escaleras para llegar ala habitación

2026-06-28 • via Nuitee
I
ILSE ANEL • solo_traveller • mx
10
Excelente
Pros:

Ubicación, limpieza, personal muy amable.

Cons:

.

2026-06-27 • via Nuitee
N
Nieves • solo_traveller • mx
8
Pros:

El cuarto muy bien y su clima.

Cons:

Lamentablemente no me dieron el desayuno el segundo día, aun anotados en lista de espera.

2026-06-27 • via Nuitee
D
Doporto Fernández • solo_traveller • es
7
Bien, buena ubicación
Pros:

la ubicación cerca de la playa y al lado de un centro comercial, y la piscina, aunque algo pequeña

Cons:

el ruido, y eso a pesar de elegir habitación interior a propósito

2026-06-26 • via Nuitee
C
cesar • solo_traveller • mx
1
2026-06-26 • via Nuitee
L
Luisa Fernanda • family_with_children • mx
9
Pros:

La cercanía con las plazas

Cons:

Que la alberca la iban a reparar, por lo que no pudimos disfrutarla.

2026-06-26 • via Nuitee
O
Omar • family_with_children • mx
10
100% RECOMENDADO
Pros:

Realicé la reservación para mis papás y quedaron encantados, muy agradecidos por la excelente educación, amabilidad y atención del personal. Adicionalmente me comentaron que el desayuno muy basto, muy buena porción y todo delicioso!

Cons:

Nada, todo excelente!

2026-06-23 • via Nuitee
E
Estephany • solo_traveller • mx
10
2026-06-22 • via Nuitee
S
sanchez • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Que tienes que llamar para pedir plancha y luego no contestan.

2026-06-22 • via Nuitee
M
Misael • solo_traveller • mx
9
2026-06-21 • via Nuitee
A
Alan • solo_traveller • mx
10
2026-06-20 • via Nuitee