Hotel Plaza Sol

Hotels
•
Independent
8 (2319 reviews)
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299 , Boca del Río , MX
+52 229 488 0164

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Casino
Designated smoking area
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
7.08
Common mentions of cleanliness but problems reported in rooms, suggesting average or below standard.
Service
8.55
Most reviews indicate friendly service, although some issues with service responsiveness were noted.
Location
9.09
Consistently praised for great proximity to the beach and nearby restaurants.
Room Quality
7.54
Some issues reported about room amenities and cleanliness, indicating average quality.
Amenities
7.57
Mixed feelings due to limited facilities and issues with the elevators.
Value for Money
8.03
Some reviews suggest good value relative to location and cleanliness, but issues with amenities impact this.
Food and Beverage
8.08
Breakfast generally approved, but limited options noted.
Overall Experience
8.05
Overall positive sentiment despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:15

Property Description

Recreational Opportunities and Relaxation
Head straight for the casino or take a dip in the outdoor pool. Unwind further in the fitness center or grab a snack at the onsite snack bar/deli.

Convenient Amenities
Enjoy complimentary Wi-Fi, shopping on-site, and unwind at the bar/lounge or poolside bar. Take advantage of the 24-hour business center, front desk, and free self-parking.

Comfortable Accommodation
Experience comfort in the 67 air-conditioned rooms with Smart TVs, premium bedding, and rainfall showerheads in the bathrooms. Stay connected with complimentary Wi-Fi and cable programming.

When you stay at Hotel Plaza Sol in Boca del Río, you're just steps away from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Book now for a perfect blend of leisure and convenience.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 2319 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
A
Alejandra • solo_traveller • mx
8
Pros:

La alberca aunque le faltan algunos azulejos

Cons:

El ruido que hacen y se escucha en las habitaciones, es ruido del gym de la plaza

2026-07-25 • via Nuitee
M
Miranda Galindo • solo_traveller • mx
10
Pros:

La comodidad del hotel y su ubicación

Cons:

Todo bien sin problema

2026-07-24 • via Nuitee
M
Marcelo • couple • mx
7
Good stay
Pros:

Great location

Cons:

The elevator wasn’t working correctly

2026-07-24 • via Nuitee
M
Martin • solo_traveller • mx
3
Pros:

Nada

Cons:

Clima .camas atención. Barra

2026-07-24 • via Nuitee
C
Christopher • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Desayuno

2026-07-24 • via Nuitee
Z
Zetina • family_with_children • us
10
2026-07-23 • via Nuitee
S
Selma • solo_traveller • mx
5
Pros:

La piscina

Cons:

El personal muy descortés, cero amables.

2026-07-23 • via Nuitee
L
Liliana • solo_traveller • mx
4
2026-07-22 • via Nuitee
A
Armando • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Le falta frigobar a la habitación y mantenimiento a los elevadores

2026-07-22 • via Nuitee
T
tomasa consuelo • solo_traveller • mx
8
2026-07-22 • via Nuitee
F
frida ivanna • family_with_children • mx
10
2026-07-21 • via Nuitee
M
Mara Astrid • solo_traveller • mx
9
Pros:

La atención del personal.
La terraza de la habitación (aunque me gustaría que contara con una sombrilla para evitar los fuertes rayos del sol en horas pico) y la vista desde la misma, así como desde la alberca.
El desayuno.

Cons:

Un detalle con una filtración por la fuerte lluvia aunque cabe aclarar que fue atendido de manera inmediata.

2026-07-20 • via Nuitee
Y
Yazmin Yasaren • solo_traveller • mx
10
2026-07-19 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

Ubicacio, alberca y limpieza

Cons:

El cuarto no tenía ventanas

2026-07-19 • via Nuitee
M
Michael Stöffler • family_with_children • at
8
2026-07-18 • via Nuitee
J
Javier • family_with_children • mx
8
Lugar céntrico y acogedor
Pros:

Desayuno rápido

Cons:

Los camastros no tienen sombra

2026-07-16 • via Nuitee
J
Jordi • couple • mx
9
Cons:

las almohadas

2026-07-15 • via Nuitee
B
Bernd • family_with_children • de
10
Super immer gerne wieder
2026-07-14 • via Nuitee
L
López • solo_traveller • mx
9
Pros:

La amabilidad y atención de todo el personal

2026-07-14 • via Nuitee
R
Rafaela • solo_traveller • mx
10
volveremos
Pros:

el desayuno muyrico, el personal y las habitaciones excelentes volveré.

2026-07-13 • via Nuitee