Hotel Casa Real

Hotels
7.8 (122 reviews)
Avenida Francisco I. Madero 105 , Villahermosa , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Cons:
Poor service
Noise from adjacent rooms

Categories

Cleanliness
7.85
Many guests mentioned cleanliness positively, but some noted issues such as unpleasant odors and wear in towels.
Service
6.32
Several reviews highlighted poor service, specifically regarding reservations and staff attitude.
Location
8.85
Numerous reviews praised the convenient location near attractions and amenities.
Room Quality
7.81
Rooms are noted as clean and comfortable, though issues like noise and old beds were mentioned.
Amenities
7.34
Several amenities are lacking, such as kitchen facilities and maintenance issues with air conditioning.
Value for Money
8.1
Mixed feelings on value; proximity to places indicates fair value, but issues with service and facilities lower satisfaction.
Food and Beverage
7.85
No specific mention of food or beverage services, rated average based on standard offering expectations.
Overall Experience
8.31
Overall experience is generally good despite notable issues with service and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:53

Property Description

Welcome to Hotel Casa Real!

Luxurious Rooms with Modern Amenities: Enjoy our air-conditioned rooms with free WiFi and flat-screen TVs with cable channels. Each room comes with comfortable bed linen and towels, ensuring a relaxing stay.

Convenient Location: Situated just 3.5 km from Parque Museo La Venta, our non-smoking property offers easy access to the area's attractions. Need tips on exploring the area? Our friendly reception staff is here to help!

Easy Airport Access: Only 13 km from Carlos Rovirosa Pérez Airport, Hotel Casa Real is the perfect choice for travelers seeking comfort and convenience.

Book your stay at Hotel Casa Real now and experience a blend of modern comfort and convenience during your visit to Villahermosa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.8
Based on 122 reviews
Cleanliness: 7.85
Service: 6.32
Location: 8.85
Room Quality: 7.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 7.85
Overall Experience: 8.31
H
Humberto Rafael solo_traveller mx
7
bueno
Pros:

ubicacion muy buena, limpieza buena

Cons:

en el baño solo habia shampoo, la tv solo sintoniza canales de aire

2026-06-19 via Nuitee
D
Demeza solo_traveller mx
8
Pros:

La limpieza que se vía muy limpio y la ubicación

Cons:

Oia mucho a cloro y como es un lugar serrado no veltilaba el olor la tv está muy chica y no es Smart tv

2026-06-16 via Nuitee
N
NEZIH LUGO solo_traveller mx
3
Cons:

La relación entre cuarto y calidad.

2026-06-15 via Nuitee
C
Carlos Alberto solo_traveller mx
9
2026-06-12 via Nuitee
R
Rocío extended_group mx
9
Recomendado!!
Pros:

Contrario a lo que leí en comentarios antes de reservar, el personal muy amable y dinámico. El lugar lo recomiendo, céntrico, a gusto para descansar en familia.

Cons:

Una cuestión con la reserva antes de la hora de check in, afortunadamente fueron eficientes para solucionarlo.

2026-06-12 via Nuitee
L
Luis family_with_children mx
6
Hotel en villahermosa
Pros:

La ubicación, muy amables el personal.

Cons:

El aire acondicionado hacía mucho ruido, no había toallas para manos y no quisieron darla.

2026-06-11 via Nuitee
L
Luis solo_traveller mx
10
2026-06-10 via Nuitee
J
José solo_traveller mx
1
No Reserven aqui
Pros:

Irme,fue lo mejor.

Cons:

El Recepcionista grosero , cerrado y tonto.

2026-06-08 via Nuitee
A
Apolinar solo_traveller mx
10
Excelente ubicación
Pros:

Apertura para indicaciones

Cons:

Todo bien

2026-06-02 via Nuitee
S
Shey PM solo_traveller mx
10
2026-06-02 via Nuitee
J
Jorge solo_traveller mx
2
Cons:

El personal atiende de pésima manera

2026-05-26 via Nuitee
A
Angelo Ventura solo_traveller mx
8
Me encanto ! Super recomentable
Pros:

La comodidad

Cons:

La pantalla, muy pequeña

2026-05-15 via Nuitee
C
Cesar Eduardo solo_traveller mx
10
2026-05-15 via Nuitee
A
Alejandro couple mx
3
Pros:

Deberían actualizar sus datos para que no cancelen el hospedaje ya que habemos muchos visitantes que por la premura del tiempo buscamos dónde descansar

Cons:

La cancelación

2026-05-06 via Nuitee
E
Eliseo solo_traveller mx
10
Pros:

La instalaciones, y la Amabilidad del personal

2026-05-05 via Nuitee
K
Kokichi solo_traveller jp
10
Pros:

ホテルに着いたときエアコンが既についていて部屋が冷えていたのは嬉しかった

2026-05-04 via Nuitee
D
dimi extended_group mx
8
Pros:

Una ubicación excelente ,te comunica a dónde quieras ir ,todo lo que buscas cerca

Cons:

Todo bien

2026-05-04 via Nuitee
G
García solo_traveller mx
10
me gusto que estuve comodo todo el tiempo
Pros:

Pues me parecio un hotel comodo y tiene buena ubicacion

2026-04-27 via Nuitee
H
Humberto Rafael solo_traveller mx
8
2026-04-24 via Nuitee
F
François solo_traveller us
8
2026-04-24 via Nuitee