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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Allergy-free room
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Adult only
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Luxurious Accommodation:
Hotel Lua, situated in Mexico City, offers 4-star accommodation with modern amenities such as air conditioning, flat-screen TV, and free WiFi. Each room is elegantly furnished with comfortable bedding and a private bathroom, ensuring a relaxing stay for guests.
Convenient Facilities:
Guests can enjoy the convenience of a restaurant, bar, and free private parking at Hotel Lua. The 24-hour front desk and room service cater to all needs, while the property's allergy-free environment guarantees a comfortable and safe stay for all visitors.
Prime Location:
Located just a short distance from popular attractions like the National Cinematheque and Frida Kahlo House Museum, Hotel Lua provides easy access to cultural landmarks. With Chapultepec Forest and the National Museum of Anthropology nearby, guests can explore the city with ease.
Book your stay at Hotel Lua now for a luxurious and convenient experience in Mexico City!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
La ubicación
La colcha rasgada se ve tiene tiempo así por uso
La ubicación
El lugar. El hotel es bonito, sin embargo se escucha todo de las habitaciones aledañas. Además, hubo un par de incidentes a las 3 de la mañana donde fueron a tocar la puerta con exigencia y después de eso intentaron abrir. Según eran parte del personal pero que clase de lugar hace eso. No da confianza ni dormir, esperando en que momento podrían intentar abrir de nuevo.
Ubicacion
Es un motel, mala atención del personal
Es práctico
Un poco de ruido se filtra a la habitación
Si estilo y diseño de la habitación
murmullo por el diseño del estacionamiento.
Ubicación
Me cancelaron la reservación,me dieron una habitación a mayor precio.
Ha bajado mucho la calidad , hotel descuidado
Ubicación y desayunos
A veces mucho ruido muchas músicas
En general todo esta excelente muy de acuerdo con su costo por habitacion
La cama, el espacio y la ubicación
Que solo hay un espacio para conectar aparatos electrónicos
The location is amazing! It is extremely close to a great grocery store, a gas station with a 7-Eleven, Starbucks, and it is easily connected to the main streets. I also appreciated how easy it was to get in touch with the hotel staff.
Unfortunately, my room smelled bad, especially the carpet, even though it was cleaned every day. The bedsheet had what looked like a cigarette burn mark, which was a bit annoying. The breakfast was disappointing: there was no fruit option, the milk tasted a bit bitter, and the food did not seem fresh.
Excelente y muy limpio
La habitación un poco pequeña
La habitación muy cómoda, me gustó que tuviera su bocina Bluetooth para poder conectar mi música y que la TV fuerta smart.
Lo único que no me gustó fue que había mucho ruido como si hubiera una fiesta afuera ya que yo iba para descansar, desconozco de dónde provenía la música.
Y a pesar de que estaba limpia la habitación pude notar unas manchas como de salpicadura de algo en la pared. 🫣
Zona segura, aunque si eres de sueño ligero, puede resultar un problema el tráfico de la avenida.
Cama cómoda y de buen espacio.
Buen desayuno.
El WiFi era lento e inconsistente.
Al personal de recepción le falta mejorar el trato al cliente, cero queja respecto al del restaurante.
Lugar muy limpio, agradable, la ubicación
Todo estuvo bien
Por cuestiones laborales no pude aprovechar del desayuno.
El ruido, aunque está publicado como hotel, también es MOTEL, se escucha mucho el ruido del motel tanto de música a alto volumen como de la actividad sexual.
Todo es perfecto.
Que solo hay un contacto de luz para cargar celular.
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