Hotel Carillon

Hotels
5.8 (366 reviews)
Grote Markt 27 , Haarlem , NL
+31 23 531 0591

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic room quality
Limited amenities

Categories

Cleanliness
3.91
Multiple mentions of dirty floors, bathroom hygiene issues, and unclean conditions.
Service
7.38
Staff were friendly and helpful, meeting standard expectations for the hotel.
Location
8.42
Great central location in the city, close to many attractions.
Room Quality
5.37
Rooms described as basic and dated, with some comfort issues.
Amenities
5.9
Limited amenities and missing basic items like cups with the kettle.
Value for Money
5.36
Some reviews indicated the price was not in line with the quality offered.
Food and Beverage
4.41
No breakfast options available; a significant downside.
Overall Experience
5.68
Overall stay was acceptable but not particularly enjoyable due to several factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:48

Property Description

Central Location
Carillon Hotel is ideally situated at one of Holland's charming squares, providing easy access to Amsterdam and Zandvoort. The nearby train station ensures a quick 15-minute commute to Amsterdam, making it a perfect choice for travelers seeking convenience.

Comfortable Rooms
Each room at Carillon Hotel is thoughtfully equipped with essential amenities including a shower, toilet, TV, and direct dial telephone. Whether you are unwinding after a day of exploration or preparing for the next adventure, our cozy rooms cater to your needs.

Dining Experience
Indulge in a delightful culinary experience at Restaurant Carillon, offering a range of lunch and dinner options. From enjoying a meal on the terrace during summer to savoring drinks at the bar, our restaurant provides the perfect setting to relax and recharge after a day in the vibrant city of Haarlem.

Experience the charm of Carillon Hotel - Book your stay now for a memorable getaway.

Important information:

Guests who expect to arrive outside of the stated check-in times must contact the property directly as soon as possible. Contact details appear on the Booking Confirmation issued by this site.

Upon arrival after 23:00, please call the phone number on the reception door to reach us. A staff member will attend to you shortly.

Please note that the hotel is located in the lively city center and guests may experience noise disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.8
Based on 366 reviews
Cleanliness: 3.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 5.9
Value for Money: 5.36
Food and Beverage: 4.41
Overall Experience: 5.68
C
Carlo • solo_traveller • it
5
"Una camera e il mistero delle 4 chiavi"
Pros:

La posizione. Punto.

Cons:

Assurdo, una scala incredibile strettissima, piano 3, un soffitto è come una cassa da morto, 50 cm e non sto scherzando.
Due notti dove sono entrato ben 4 sconosciuti in tempi diversi con la chiave elettronica che funzionava, la loro, perché la mia no... Sono dovuto scendere da quella scale due volte per farmela resettare. La prima un energumeno ha cominciato a urlare dove avevo messo la sua roba perché lui stava lì... In realtà avevo trovato un borsello e una busta ma avevo riconsegnato tutto alla ricezione. Dopo ritornò con il direttore per scusarsi. Nel frattempo però un giovane era entrato con la chiave che chiuse subito e scappo via, in ultimo una ragazza polacca che aveva di nuovo una chiave funzionante che cerca di convincermi che era la sua camera... Erano l' una di notte! E io nudo.,. Con quel povero direttore che non capiva più nulla. Ora potete pure non scrivere tutto. Perché il posto è bellissimo, solo il sistema che usato è da cambiare e la gente come me (70 anni) non può permetterselo. E poi 4 chiave camera 33 uguali e un ascensore...

2026-10-17 • via Nuitee
M
Maarten • solo_traveller • nl
6
2026-10-17 • via Nuitee
R
R • couple • nl
5
Wat verouderd maar wel in centrum
Pros:

In centrum

Cons:

Geen vlucht weg
Tv werkte niet
Alleen snelkoker niets erbij

2026-10-16 • via Nuitee
P
Paula • solo_traveller • nl
5
Een tegenvaller, prijs - prestatie beneden pijl
Pros:

De locatie

Cons:

Het bed - kapotte toiletbril, geen glazen bij de wastafel, een waterkoker zonder theezakjes of koffie geen kopjes en een te kort snoer, dat ALS je het had willen en kunnen gebruiken moest het op het bed of op de grond gezet worden. Er werd van een groot bed gesproken.
Een tv die je eerst niet aan kreeg en later niet meer uit.

2026-10-16 • via Nuitee
M
mattie • solo_traveller • ie
8
Pros:

It was perfect for my friend who I booked for... central.polite and clean

Cons:

Unfortunately my friend is suffering from disabilities.... He had to come down stairs to ask the staff member to Carry his bag down the steps, bit of a language barrier, Asian / Irish ( stressed) he had to climb up and down 3 times......he barely mad it to the bus.....

2026-10-14 • via Nuitee
M
Marrun • solo_traveller • es
8
Pros:

It's in a good location.

Cons:

It needs a little cleaning

2026-10-11 • via Nuitee
M
Marrun • solo_traveller • es
7
2026-10-11 • via Nuitee
E
Eugene • couple • au
8
Brilliant
Pros:

Perfect location

Cons:

The two young guys working in the evening weren’t very customer focused until the owner arrived.

2026-10-08 • via Nuitee
C
Cieślewicz • solo_traveller • pl
10
2026-10-08 • via Nuitee
R
Rasjel • solo_traveller • nl
5
Afrader
Pros:

Locatie

Cons:

Vies, oncomfortabel, gehorig en oud.

2026-10-07 • via Nuitee
C
Cieślewicz • solo_traveller • pl
10
2026-10-07 • via Nuitee
R
Rijk • couple • nl
1
Erg verschrikkelijk
Pros:

De locatie

Cons:

het verblijf was erg vies en onbruikbaar douche zat vast met een touwtje zie foto’s.

2026-10-07 • via Nuitee
L
Lucassen • solo_traveller • nl
7
Pros:

Kamer was dichtbij toilet en douche
Aanwezig personeel vriendelijk

Cons:

Niks, kamer diende het doel, een nacht slapen in haarlem

2026-10-07 • via Nuitee
S
Sebastian • couple • de
3
2026-09-19 • via Nuitee
F
Floris • extended_group • nl
1
Ben er geweest omdat dat ik het geboekt had en om 4.00 pas de hotel kamer betrad.
Pros:

De locatie zelf!

Cons:

Het dak was lek dus het regende net zo hard binnen als buiten! En kamer rook al muf dus denk dat er al veel vocht de kamer zat!

2026-09-14 • via Nuitee
J
Jan • solo_traveller • nl
7
Pros:

Was goed netjes en schoon maar wel kneuterig

Cons:

Klein

2026-09-13 • via Nuitee
H
Horst • solo_traveller • de
3
Nicht zu empfehlen!
Cons:

Zu eng! Kein Platz vor dem Waschbecken. Man muss auf einem Bett sitzen um sich die Hände zu waschen.

2026-09-12 • via Nuitee
A
Anneke • solo_traveller • nl
7
Budgethotel, dus verwacht niet teveel. De eenvoudige eenpersoonskamer was netjes.
Pros:

Toplocatie op Grote Markt. Eenvoudige kamer voor 60 euro, maar prima. Met kleine tv en ventilator. Douche en wc op de gang, wel eigen wastafel. WiFi niet gebruikt.

Cons:

Eén tot drie steile trappen en geen lift. Lijkt me met koffer lastig. Met weekendtas prima. Neem oordoppen mee voor terrasgeluiden.. De kamervlioer op de bovenste verdieping helde een fractie, wat je voelt in bed. Voor een nacht is dat goed te doen.

2026-09-07 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-09-04 • via Nuitee
K
Klaarke • solo_traveller • nl
6
Voor de prijs en voor 1 nacht was t oké. Ik had geen hoge verwachtingen.
Pros:

Prima locatie, vriendelijk, hard werkend, behulpzaam, personeel.

Cons:

Te weinig personeel aanwezig om restaurant, terras en hotelgasten te bedienen. Bed was niet verschoond toen ik op de kamer kwam

2026-09-02 • via Nuitee