Hotel Carillon

Hotels
5.8 (321 reviews)
Grote Markt 27 , Haarlem , nl

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Allergy-free room
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic room quality
Limited amenities

Categories

Cleanliness
3.91
Multiple mentions of dirty floors, bathroom hygiene issues, and unclean conditions.
Service
7.38
Staff were friendly and helpful, meeting standard expectations for the hotel.
Location
8.42
Great central location in the city, close to many attractions.
Room Quality
5.37
Rooms described as basic and dated, with some comfort issues.
Amenities
5.9
Limited amenities and missing basic items like cups with the kettle.
Value for Money
5.36
Some reviews indicated the price was not in line with the quality offered.
Food and Beverage
4.41
No breakfast options available; a significant downside.
Overall Experience
5.68
Overall stay was acceptable but not particularly enjoyable due to several factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:48

Property Description

Central Location
Carillon Hotel is ideally situated at one of Holland's charming squares, providing easy access to Amsterdam and Zandvoort. The nearby train station ensures a quick 15-minute commute to Amsterdam, making it a perfect choice for travelers seeking convenience.

Comfortable Rooms
Each room at Carillon Hotel is thoughtfully equipped with essential amenities including a shower, toilet, TV, and direct dial telephone. Whether you are unwinding after a day of exploration or preparing for the next adventure, our cozy rooms cater to your needs.

Dining Experience
Indulge in a delightful culinary experience at Restaurant Carillon, offering a range of lunch and dinner options. From enjoying a meal on the terrace during summer to savoring drinks at the bar, our restaurant provides the perfect setting to relax and recharge after a day in the vibrant city of Haarlem.

Experience the charm of Carillon Hotel - Book your stay now for a memorable getaway.

Important information:

Guests who expect to arrive outside of the stated check-in times must contact the property directly as soon as possible. Contact details appear on the Booking Confirmation issued by this site.

Upon arrival after 23:00, please call the phone number on the reception door to reach us. A staff member will attend to you shortly.

Please note that the hotel is located in the lively city center and guests may experience noise disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 321 reviews
Cleanliness: 3.91
Service: 7.38
Location: 8.42
Room Quality: 5.37
Amenities: 5.9
Value for Money: 5.36
Food and Beverage: 4.41
Overall Experience: 5.68
A
Ankone solo_traveller nl
3
Cons:

Bed was niet verschoond. Lag een aansteker in en vlekken van vorige huurder.

2026-06-27 via Nuitee
V
Verkleij solo_traveller nl
5
2026-06-24 via Nuitee
D
Daniëlle solo_traveller nl
1
Cons:

There was no AC, it was over 36degrees during the day. In the hotel and restaurant was AC but in the room itself you just got a fan that didn't help at all with the heat.
It was really hot, barely slept because of the heat in the room. You got a bottle of water in the room but it was really warm because of how hot it was inside the room. We opened the windows when it started cooling down outside but it didn't help at all.
The bathroom smelled bad, like something was dying in there. At night it smelled so bad we had to put a towel over the drainage of the shower and underneath the door.
Worst hotel I've ever stayed in.

2026-06-24 via Nuitee
S
Sérgio solo_traveller br
1
Nâo indico a ninguem
Pros:

Proximo as bares e restaurantes

Cons:

Sem elevador escada petigosa. Sem limpesa.

2026-06-24 via Nuitee
A
Anne extended_group mt
8
Very good stay, I would go again.
Pros:

Great value for money and very helpful staff

Cons:

Not much space to get into the shower but this is just a minor inconvenience.

2026-06-18 via Nuitee
M
Michał solo_traveller pl
9
2026-06-18 via Nuitee
E
Eva solo_traveller nl
2
Smerig hotel
Pros:

De locatie in centrum van Haarlem.

Cons:

Onvriendelijke ontvangst, de kamer was ronduit smerig; in de koelkast stond beschimmeld hondenvoer en andere etensresten. te rotten. Dit stonk enorm.Toen we dit bij de bediening meldden werd de koelkast zomaar weggehaald. Er volgde geen enkele uitleg of excuus, ook werd de koelkast niet vervangen; Zeer onvriendelijke en onprofessionele houding van het personeel!

De kamer lag vol stof en kruimels, in de lakens gele vlekken. Er was een waterkoker aanwezig, maar geen thee, koffie of glazen te vinden.
Niet geslapen door de herrie op het plein voor het hotel, ramen zijn niet geïsoleerd en vallen bijna uit hun voegen.

Absoluut niet voor herhaling vatbaar deze ervaring, en ik raad niemand aan dit hotel te bezoeken!
Ik hoop dat er inspectie langs gaat bij dit hotel omdat het eigenlijk een schande is dat hier nog kamers worden aangeboden!

2026-06-14 via Nuitee
A
alan solo_traveller ie
3
2026-06-14 via Nuitee
T
Trudi couple nl
7
Functioneel vanwege een bezoek in Haarlem die avond
Pros:

Leuk in de binnenstad, daardoor wel rumoerig maar dat is begrijpelijk

Cons:

De rioollucht op de gang
Klein

2026-06-13 via Nuitee
M
Marta solo_traveller es
8
2026-06-12 via Nuitee
J
John Robin solo_traveller fr
7
Sans être luxueux l'hôtel correspondait à mes besoins.
Pros:

emplacement

Cons:

Pas de petit déjeuner car le restaurant n'ouvre que vers 11:00 comme tous les autres restaurants du Grote Markt, Haarlem. Apparemment les néerlandais ne sont pas très matininaux !

2026-06-11 via Nuitee
I
Ivan_B solo_traveller se
6
Basic room to stay for short overnight
2026-06-11 via Nuitee
I
Ivan_B solo_traveller se
6
Very old Dutch building in the city centre
2026-06-10 via Nuitee
D
Danil solo_traveller nl
6
2026-06-08 via Nuitee
M
Michiel couple nl
1
Douchgraan kon niet koud gezet worden. Kraan was kapot. Waterkoker was aanwezig maar geen kopjes of koff/thee. Kamer
Pros:

Niks,

Cons:

Niks

2026-06-08 via Nuitee
C
Caroline extended_group gb
5
Pros:

Great location on the main square.

Cons:

Very steep steps, difficult to get my bag down and no staff to help when I checked out.
No iron available, had to buy one.

2026-06-08 via Nuitee
L
Liselotte solo_traveller nl
1
Nooit meer
Pros:

Locatie

Cons:

Het was zo klein de eenpersoonskamer, voelde claustrofobisch aan. De douche al helemaal

De prijs kwaliteit verhouding is helemaal uit verhouding

2026-06-07 via Nuitee
P
Peeters couple nl
6
-
Pros:

Locatie

Cons:

Hygiëne

2026-06-04 via Nuitee
B
Baptiste solo_traveller fr
6
Moyen
2026-06-04 via Nuitee
P
Pieter Hogenbirk solo_traveller nl
7
2026-05-31 via Nuitee