Salalah Gardens Hotel Managed by Safir Hotels & Resorts

Hotels
8.6 (2952 reviews)
Po Box 2312 ,Salalah , Salalah , om
+968 23 381000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Spacious rooms
Variety in breakfast
Cons:
Noisy air conditioning
Long walk to rooms
Boring dining hall
Location noise at night

Categories

Cleanliness
8.55
General cleanliness is mentioned positively in multiple reviews, resulting in a standard quality for this hotel tier.
Service
9.05
Several reviews highlight the exceptional service, noting staff friendliness and willingness to assist.
Location
8.85
The location is frequently praised, especially being close to shops and cafes, albeit some noise from nearby venues.
Room Quality
8.25
Room quality is generally good, with comments about spaciousness and comfort, though some issues were noted regarding hallways.
Amenities
8.55
Amenities are well-received, with specific mention of the pool area and breakfast options.
Value for Money
8.65
Value for money is affirmed through several positive remarks, especially regarding unique offerings and services.
Food and Beverage
8.45
Food options received good feedback, though some reviewers found the dining hall a bit boring.
Overall Experience
8.45
Overall experience reflects a strong satisfaction, with a few minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:46

Property Description

Central Location in Downtown Salalah
This 4-star hotel provides simply furnished accommodations at the heart of Downtown Salalah, offering convenience and comfort to its guests.

Modern Amenities for Guests
Enjoy free WiFi throughout the property, a complimentary fitness center, an outdoor pool, and a children's playground, ensuring a relaxing stay with entertainment options for all ages.

Culinary Delights and Convenience
Indulge in a daily breakfast buffet at Flavors Restaurant, with 24-hour room service available. Explore a variety of dishes at Annabi and Yamal restaurants, or grab a snack at the Lounge Café.

Book now to experience the perfect blend of comfort, convenience, and entertainment at our hotel in Downtown Salalah.

Important information:

Please note that the hotel has the right to make a pre-authorization to check the validity of the credit card used even if the guest has booked a free cancellation policy.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2952 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.85
Room Quality: 8.25
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.45
A
Arunkumar • solo_traveller • ae
8
2026-08-29 • via Nuitee
N
Narasimh • family_with_children • ae
8
Nice place to stay while in Salalah
Pros:

Property is within the city limits.They have dedicated parking.The front desk staff were very cordial and cooperative.Support staff were also cooperative and helpful.
They had a wide variety of breakfast menu.The staff at the breakfast menu was also very cordial and cooperative
Rooms were clean

Cons:

Nothing as such

2026-08-29 • via Nuitee
A
Andrea • family_with_children • ae
10
2026-08-27 • via Nuitee
R
Ricardo • solo_traveller • co
10
2026-08-26 • via Nuitee
K
KHATIB • family_with_children • om
8
Wonderful stay but need to improve the services.
Pros:

The location is perfect attached with the mall.

Cons:

Staff members took at least 3 call until provide water and 4 times for the kits.

2026-08-23 • via Nuitee
A
Amani • solo_traveller • ae
8
اشكر طاقم الاستقبال والمساعدين
Pros:

الاقامه كانت ممتازه والموظفين ماشاءالله خلوقين كلهم

Cons:

لاشي

2026-08-23 • via Nuitee
A
Amani • family_with_children • sa
9
Warm hospitality, wonderful staff, and perfect location
Pros:

What we loved most about Salalah Gardens Hotel was the exceptional staff and genuine hospitality. Having stayed at another big-name hotel in Salalah during the previous two years, the warmth and friendliness here completely changed my perspective on hospitality in Salalah.

The breakfast was very good, and Maryam, Shamim, Samuel ( Excellent Omelets and amazing positive energy), Sourabh, and Eiei made every morning special with their friendliness and attentiveness. We also greatly appreciated Tariq from Concierge, Suheyla, Fatima, and Ahmed Gandour. Suheyla even surprised my daughter with a birthday cake, which was a wonderful and memorable gesture.

When we had an issue with our room, the team responded immediately and changed it for us.

We also loved the hotel’s location inside Salalah Gardens Mall, with easy access to restaurants, Sun Mart, Chinese Village, and many other facilities.

The rooms and amenities could benefit from some renovation, but overall, the wonderful staff, hospitality, and convenient location made our stay very enjoyable. We would definitely return.

Cons:

everything was fine. maybe having the music band play music until 11 pm was not ok in my opinion since we sleep early.

2026-08-23 • via Nuitee
A
ali • couple • sa
9
2026-08-22 • via Nuitee
Z
Zohoor • family_with_children • qa
9
المكان رائع وجميل
Pros:

قربه من المطار / مساحة الشقة/ وجود الفندق في وسط مجمع / وجود محلات ومطاعم متنوعة

Cons:

وجود حمام واحد فقط في الشقة

2026-08-22 • via Nuitee
A
ali • couple • ae
10
Pros:

Maria guest relations she’s the best

2026-08-20 • via Nuitee
I
Issa Alshehhi • solo_traveller • om
9
2026-08-19 • via Nuitee
S
Shimaa • family_with_children • om
1
Hopefully they can listen to customers
Pros:

Just the location & the mall

Cons:

The staff
The restaurant far away from out rooms
They have changed what I already want and ask

2026-08-19 • via Nuitee
A
Abdulla • couple • ae
7
Pros:

الفندق جيد كموقع وفي المول

Cons:

نظافة الغرف

2026-08-18 • via Nuitee
A
ADEL • couple • kw
9
The staff are very helpful
Pros:

In the mall with different restaurants

Cons:

Old furniture

2026-08-18 • via Nuitee
A
Abdulla • couple • ae
7
2026-08-18 • via Nuitee
A
AlBlalushi • couple • om
10
من اروع الفنادق في صلالة ، يستحق التجربه وفريق العمل جداً متساعد
Pros:

افضل من رائع ، يستحق السعر والتجربه الاستثنائية ، مكان نظيف وراقي والخدمات كلها قريبه من الموقع

Cons:

كل شي كان ممتاز

2026-08-17 • via Nuitee
N
Najwa • couple • ae
10
Amazing and very beautiful
Pros:

I really like how the staff was very polite and helpful, especially Fatima, Ameera, Tareq, and Irfan, they were very helpful and even offered us all the facilities to provide us a very comfortable experience, and a very big thank you to the rest of the staff! The breakfast was great, so was the balcony view where you could see what kind of activities were being held in the center of the property. The room was also very comfortable and neat

Cons:

Nothing. Everything was amazing.

2026-08-17 • via Nuitee
F
Feras • couple • om
10
2026-08-17 • via Nuitee
A
Ali • couple • ae
5
الاقامه كانت جميله
Pros:

الفندق مع المول

Cons:

نظافة الفندق

2026-08-16 • via Nuitee
S
saif • couple • ae
8
2026-08-15 • via Nuitee