Salalah Gardens Hotel Managed by Safir Hotels & Resorts

Hotels
8.6 (2952 reviews)
Po Box 2312 ,Salalah , Salalah , OM
+968 23 381000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Spacious rooms
Variety in breakfast
Cons:
Noisy air conditioning
Long walk to rooms
Boring dining hall
Location noise at night

Categories

Cleanliness
8.55
General cleanliness is mentioned positively in multiple reviews, resulting in a standard quality for this hotel tier.
Service
9.05
Several reviews highlight the exceptional service, noting staff friendliness and willingness to assist.
Location
8.85
The location is frequently praised, especially being close to shops and cafes, albeit some noise from nearby venues.
Room Quality
8.25
Room quality is generally good, with comments about spaciousness and comfort, though some issues were noted regarding hallways.
Amenities
8.55
Amenities are well-received, with specific mention of the pool area and breakfast options.
Value for Money
8.65
Value for money is affirmed through several positive remarks, especially regarding unique offerings and services.
Food and Beverage
8.45
Food options received good feedback, though some reviewers found the dining hall a bit boring.
Overall Experience
8.45
Overall experience reflects a strong satisfaction, with a few minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:46

Property Description

Central Location in Downtown Salalah
This 4-star hotel provides simply furnished accommodations at the heart of Downtown Salalah, offering convenience and comfort to its guests.

Modern Amenities for Guests
Enjoy free WiFi throughout the property, a complimentary fitness center, an outdoor pool, and a children's playground, ensuring a relaxing stay with entertainment options for all ages.

Culinary Delights and Convenience
Indulge in a daily breakfast buffet at Flavors Restaurant, with 24-hour room service available. Explore a variety of dishes at Annabi and Yamal restaurants, or grab a snack at the Lounge Café.

Book now to experience the perfect blend of comfort, convenience, and entertainment at our hotel in Downtown Salalah.

Important information:

Please note that the hotel has the right to make a pre-authorization to check the validity of the credit card used even if the guest has booked a free cancellation policy.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2952 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.85
Room Quality: 8.25
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.45
F
farja • couple • qa
8
2026-10-14 • via Nuitee
C
Chloe • couple • ae
10
Restful, relaxing reset
Pros:

I love the friendly staff, the space the room, the little mini kitchen was different. I really liked that. The mall was just over the road and the Chinese market was over the other road. It was a location near the airport and of course, if you have a car, you can get anywhere! Room service was amazing so fast with the coffees in the morning and the hotel couldn’t do any more for us. Thank you x

Cons:

Honestly, everything was amazing. The only thing I would say is maybe more Service by the pool? Maybe just offered a bottle of water would go really far! But love the music down there :)

2026-10-14 • via Nuitee
H
Hanin • solo_traveller • ae
7
2026-10-12 • via Nuitee
M
Maheshwar • family_with_children • ae
9
2026-10-11 • via Nuitee
S
Said • family_with_children • om
5
المقع جميل لاكن يتطلب من الفندق تجديد الفرف والاثاث اصبح قديم والغسل المتكرر لاغطية والفرش
Pros:

كان الافطار جيد

Cons:

نظافة الغرف

2026-10-11 • via Nuitee
سيف • couple • om
4
مقبولة إلى سيئة
Pros:

إزعاج الأطفال في الممرات
التكييف ضعيف جدا في الغرفة
سعر الغرفة مرتفع مقارنة بالخدمات
المطعم داخل الفندق أسعاره مرتفعة

Cons:

تكييف الغرفة
خدمة العملاء
إزعاج الأطفال في الممرات

2026-10-10 • via Nuitee
K
Khalid • solo_traveller • om
8
2026-10-09 • via Nuitee
A
ali • solo_traveller • kw
9
Pros:

في المول

Cons:

لاشي

2026-09-19 • via Nuitee
W
WESAM • couple • kw
8
2026-09-19 • via Nuitee
A
ali • solo_traveller • kw
10
Pros:

جيد في المول

Cons:

لاشي

2026-09-19 • via Nuitee
M
Mohammed • couple • om
6
Okay
Pros:

Location

Cons:

Loud music in check in day until late time which was noisy & make it difficult to sleep

2026-09-19 • via Nuitee
R
Rajesh • solo_traveller • om
10
Amazing
Pros:

Very good

Cons:

Nature’s friendly

2026-09-19 • via Nuitee
S
sultan • solo_traveller • om
8
Good stay
Pros:

Very good location and connected with Mall …

Cons:

Nothing

2026-09-18 • via Nuitee
A
Azal • solo_traveller • qa
10
2026-09-17 • via Nuitee
R
Rami Bamatraf • solo_traveller • ye
10
2026-09-17 • via Nuitee
احمد • solo_traveller • ae
8
Pros:

- الفندق متصل بالمول ، مما يسهل التنقل اليومي بينهم.
- تعامل موظقة الاستقبال ( ميره )وتعاونها وتميزها بانهاء الاجراءات الدخول بسرعه

Cons:

اثاث الغرف بحاجة الى تجديد - والفطور بحاجة الى زيادة التنوع

2026-09-17 • via Nuitee
M
Mahmood • solo_traveller • bh
4
Good location, but disappointing service that did not meet my expectations for a 4-star hotel.
Pros:

Good location with convenient access to the mall. The housekeeping team did a very good job. Special thanks to Irfan from the pool and Shahadat who assisted with the luggage — both were helpful, respectful and professional.

Cons:

Unfortunately, the service did not meet my expectations for a 4-star hotel. Reception did not answer my call on one occasion, and communication by phone and Booking.com chat could have been more professional and welcoming.

When I initially asked reception to arrange transportation to the airport for the following morning, I was simply told to come back in the evening rather than being assisted at that time. The transportation was eventually arranged, but the driver arrived slightly late. After dropping me at the airport, I also found his manner unnecessarily rude when he told me to close the car door myself rather than handling the situation in a more courteous and professional way.

I was also disappointed with the hospitality of one of the tall restaurant staff members. I found a nail on the floor and handed it to him for safety, but he took it without acknowledging me or even saying thank you. I later encountered the same staff member at Annabi Restaurant standing at the entrance without greeting or welcoming guests.

My room on the 3rd floor was also noisier than expected, with noise coming from the nearby mall as well as the hallway.

Management should pay more attention to staff training, communication, courtesy and basic hospitality. This is a 4-star hotel, and the overall service should reflect that standard.

2026-09-16 • via Nuitee
D
darshit • solo_traveller • om
10
2026-09-16 • via Nuitee
P
Praveen • family_with_children • in
9
2026-09-16 • via Nuitee
A
Aldhuhoori • family_with_children • ae
8
ممتاز ورائع
Pros:

الفندق ممتاز من ناحية الموقع مباشرة على المول،ومناسب للي عندة اطفال وافطارهم متنوع وجيد ومناسب للعائلات الكبيرة،.

Cons:

محتاج صيانة وتجديد الصاله بالذات،وتلصيح الاشياء الي ما تعمل كالتلفزيون مثلا،.

2026-09-14 • via Nuitee