Aloft by Marriott Ponce Hotel & Casino

Hotels
•
Aloft
Street No 2 KM 228.9 , Ponce , pr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Good service
Nice location
Great amenities
Cons:
Inconsistent cleanliness
Room temperature control issues
Limited food variety

Categories

Cleanliness
7.64
The overall cleanliness was reported as not too good by some guests.
Service
9.11
The service was highlighted positively with mentions of friendly staff and excellent service.
Location
9.15
The location is favorable with a central position and convenience for guests.
Room Quality
7.6
Some complaints regarding room conditions and air conditioning control.
Amenities
9.13
Amenities are extensive, including various facilities and entertainment options.
Value for Money
8.09
Good overall value, although some areas could improve.
Food and Beverage
8.64
Food received mixed reviews; some enjoyed it while others noted limited variety.
Overall Experience
8.61
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Modern Accommodation with Entertainment Options

Convenient Amenities: Enjoy a coffee machine, TV, and free WiFi in every room. Some rooms offer terraces and mountain views for a scenic experience.

Entertainment: Unwind at the shared lounge, restaurant, bar, or even the hotel's nightclub. Billiards enthusiasts will appreciate the on-site gaming option.

Nearby Attractions: Explore Museo de Art de Ponce just 2.6 km away, or venture further to Hacienda Buena Vista and Guanica Dry Forest. The hotel's proximity to Mercedita Airport makes travel hassle-free.

Experience comfort, entertainment, and convenience at Aloft Ponce Hotel & Casino. Book your stay now for a memorable getaway.

Important information:

Please note that we are improving our hotel for you. As we work on our outside parking lot from 8:00am - 4:30pm, please enjoy our free off-site lot with a 24/7 shuttle for your comfort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
V
Veronica • solo_traveller • us
10
2026-07-25 • via Nuitee
N
Nieves • solo_traveller • pr
10
Pros:

Todo el personal super atentos !!

Cons:

Todo fue perfecto !!

2026-07-25 • via Nuitee
A
Alex • family_with_children • pr
7
2026-07-24 • via Nuitee
P
Pedro • couple • pr
8
👍🏼
Pros:

👍🏼

Cons:

No había servicio a la habitación

2026-07-20 • via Nuitee
D
Dorianyeli • family_with_children • pr
10
2026-07-20 • via Nuitee
L
Luz • solo_traveller • pr
10
2026-07-20 • via Nuitee
C
Carmen • solo_traveller • pr
9
Muy buena experiencia
Pros:

Sólo fue una noche pero... me encantó

2026-07-20 • via Nuitee
W
William • solo_traveller • pr
10
Pros:

Todo esta bien limpio , buena ubicacion , buen trato de servicio y previos comodos

2026-07-19 • via Nuitee
R
Ramon • couple • pr
4
A dissapointing adventure.
Pros:

Different. Amenable staff

Cons:

Poor upkeep. In need of lots of maintenance.

2026-07-18 • via Nuitee
D
Daisy • solo_traveller • pr
10
Volveré pronto
Pros:

El hotel es precioso, y los empleados son super amables, definitivamente que voy a volver pronto.

2026-07-17 • via Nuitee
E
Esthwill • couple • pr
10
2026-07-16 • via Nuitee
D
Diana • solo_traveller • pr
8
2026-07-16 • via Nuitee
4
445marinod • Family
10
Excellence
Pros:

Best hotel In PR, no annoying destination fee like almost all Marriott hotels in Puerto Rico.

2026-07-14 • via Tripadvisor
K
Kristal • couple • pr
8
2026-07-14 • via Nuitee
T
Torres • solo_traveller • pr
7
2026-07-13 • via Nuitee
L
Lugo • solo_traveller • pr
4
2026-07-13 • via Nuitee
C
CRoldanSoto • Solo travel • Caguas, Puerto Rico
10
Great Peoperty
Pros:

excellent staff… very friendly!! great ambient

2026-07-12 • via Tripadvisor
D
Dreamer64268096408 • Business
4
Not a good place to relax and rest
Pros:

Rooms are dark, the toilet was not clean. Super noisy outside. Is not a place to rest. You hear everything.

2026-07-12 • via Tripadvisor
A
Angel • couple • pr
3
Looking for a relax weekend, did not get it.
Pros:

The room was nice and comfort. The bathroom was clean. The 1st floor pool is nice, with nice gazebo and seats to relax but no food/drink service.

Cons:

Went during parking construction. Did not know that. Lot of dust walking the area. Lot of noise in the 1st floor pool. The 6th floor pool the design is a joke. Small space area for the pool seats. If you seat you have no view, the wall of the pool block the view right at front of you, you are like a theater that need to move your feet to allow people walk trough the seats. Not cool, poor design. The restaurants you have to pay at the moment, no option to charge it to the room, so you need your wallet all the time. No food/drink service in the 1st floor pool. The stay was too expensive for the service /experience received.

2026-07-10 • via Nuitee
C
Christian • extended_group • us
1
This is not a hotel to relax and enjoy your time, but a recreational park.
Pros:

None

Cons:

Very noisy hotel, the noise between the construction activities and the loud music was extreme. In addition, a lot of kids and juveniles running/playing around the facility without supervision. Moreover, as a paying guest, the parking was limited or none. Very bad experience.

2026-07-08 • via Nuitee