Hotel del Pozo

Hotels
8.4 (74 reviews)
General Aguirre 17 General Aguirre #17 , San Sebastián del Oeste , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent service and attention from staff
Great location close to local attractions
Cons:
Noise from other rooms and outside
Inconsistent cleanliness and maintenance issues

Categories

Cleanliness
8.56
Several reviews mention cleanliness positively, but a concern was raised regarding the maintenance of the facilities.
Service
9.13
Consistently praised for attentive and helpful staff, especially Fermin, the owner.
Location
9.37
Highly positive comments about being centrally located and easy access to local attractions.
Room Quality
7.82
Some issues noted regarding the comfort and condition of the rooms, particularly with the mattress and water pressure.
Amenities
7.85
Limited amenities mentioned, with some guests expressing desire for improvements.
Value for Money
8.31
Valued for its price but some guests felt they expected more for what they paid.
Food and Beverage
7.36
No breakfast service offered, impacting overall sentiment.
Overall Experience
8.83
Overall experience was good, with highlights on the location and service, despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Luxurious Garden and Terrace
Hotel del Pozo boasts a stunning garden and terrace, perfect for guests to unwind and enjoy the serene surroundings. Whether sipping on a cocktail or simply taking in the breathtaking views, this tranquil space is sure to elevate your stay.

Delectable Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar. From exquisite local flavors to international delights, our skilled chefs curate a menu that tantalizes the taste buds. Immerse yourself in a gastronomic adventure without leaving the comfort of the hotel.

Convenient Services and Activities
With room service, a 24-hour front desk, and tour organization, Hotel del Pozo ensures a seamless and enjoyable stay for all guests. Explore the charming town of San Sebastián del Oeste with cycling excursions or simply relax and let the hotel cater to your every need.

Experience luxury and comfort at Hotel del Pozo. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.4
Based on 74 reviews
Cleanliness: 8.56
Service: 9.13
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
A
Andrearenasm • couple • ve
10
Very nice stay!
Pros:

Location, staff and room were very nice. Loved the balcony

Cons:

It needs a little maintenance, you can see is an old building

2026-10-13 • via Nuitee
P
perez martinez • solo_traveller • mx
8
2026-10-12 • via Nuitee
F
Francisco • solo_traveller • mx
10
2026-09-11 • via Nuitee
L
LUIS ENRIQUE • extended_group • mx
6
Pros:

no incluia el desayuno.
la ubicacion esta excelente.

Cons:

El barandal del balcon estaba en mal estado y con el peligro de caerse si se recarjaban en el.
no tenia mosquiteros y se metian los moscos a la habitacion.

2026-09-03 • via Nuitee
A
ALEJANDRO • extended_group • mx
6
REGULAR
Pros:

LA UBICACION

Cons:

LA CAMA MUY INCOMODA

2026-05-06 • via Nuitee
A
ANGY • couple • mx
10
Pros:

El hotel es muy bonito y cómodo, la decoración va muy bien con el lugar, la ubicación es excelente y tiene muy bonita vista

Cons:

Le hace falta un espejo en el cuarto, solo tiene el del baño y también hace falta en dónde colgar la ropa

2026-04-21 • via Nuitee
K
Kimberly Michelle • family_with_children • mx
9
2026-04-14 • via Nuitee
E
Eduardo Daniel • couple • mx
9
2026-04-04 • via Nuitee
R
Rya • couple • us
8
2026-03-20 • via Nuitee
C
cam • couple • mx
10
Pros:

El balcón de la habitación de lo mas lindo, se pasan unas muy lindas tardes ahí

2026-03-17 • via Nuitee
M
Memo • family_with_children • mx
10
2026-03-10 • via Nuitee
M
Mario • couple • ca
9
2026-02-27 • via Nuitee
K
Karen • solo_traveller • mx
9
Pros:

Everything, he kept us have our choice of room

2026-02-11 • via Nuitee
A
Argelia • couple • mx
10
Pros:

El.hotel esta muy limpio 10/10

Cons:

La regadera en la habitación Brian poner una que distribuya bien el agua

2026-02-08 • via Nuitee
N
Naomi • extended_group • mx
10
2026-01-22 • via Nuitee
B
Biegalska • solo_traveller • mx
10
2026-01-20 • via Nuitee
S
Saudy Chantal • couple • mx
9
2026-01-20 • via Nuitee
L
Luis Fernando • extended_group • mx
5
Cons:

Cama muy dura, el olor a humedad en la habitación.

2026-01-19 • via Nuitee
K
Karla • extended_group • mx
9
2026-01-13 • via Nuitee
J
Jesus Alberto • family_with_children • mx
10
Excelente servicio
Pros:

Buena Atención del Personal

2026-01-11 • via Nuitee