Tilal Jabal Al Kabah

Hotels
8.3 (5641 reviews)
Jabal Al Kaabah Road, Harrat Al Bab and Ash Shamiah , Makkah , sa

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Friendly and helpful staff
Cons:
Distance to nearby food options
Noisy rooms reported

Categories

Cleanliness
7.94
Generally clean but several mentions of noise and issues like toilet tissue and maintenance.
Service
8.91
Staff were noted as friendly and helpful, particularly Rona and Riad.
Location
8.45
Conveniently located with a short walk to haram, although some complaints about distance during peak times.
Room Quality
7.9
Rooms are spacious and well-maintained, but some guests found them small.
Amenities
8.43
Good amenities like prayer area and breakfast; however, the elevator system needs improvement.
Value for Money
8.39
Generally considered good value, though some guests wish for lower prices.
Food and Beverage
8.44
Breakfast received positive notes but there were mentions of limited food options nearby.
Overall Experience
7.91
Most guests enjoyed their stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:47

Property Description

Luxurious Accommodation: Shaza Makkah offers 251 beautifully designed guestrooms and suites with modern amenities including free WiFi, flat-screen TVs, and rain showers. Choose the exclusive Shaza Silk Floors for a refined and elegant stay.

Gastronomic Delights: Indulge in a culinary journey at the hotel's diverse restaurants. Experience the flavors of the East at Midan with its open kitchen concept or unwind at Shalimar lounge with unique tea ceremonies and mocktails.

Family-Friendly Facilities: The Shaza Kids’ Club provides a safe and fun environment for young guests while the 24-hour Business Centre caters to all your work needs. Moreover, the hotel's versatile function rooms are perfect for a variety of events.

Experience luxury and convenience at Shaza Makkah - book your stay now for an unforgettable experience in the heart of Jabal Ka’aba.

Important information:

Please note: Parking is subject to availability due to limited spaces.

Please note: Out of Ramadan Parking cost is SAR 250 per day .

Please note: Children between the ages of 6 & 12 years are charged 50% of the meal price using existed parents’ bed.

Please note: Issuing Umrah permits is subject to the ministry of Hajj rules and regulations.

Please note: Any credit card used for either payment or charges onsite must be in the name of the guest and the same card must be present for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in the guest must provide an alternate payment arrangement.

Please note: The hotel will not honor any prepayments and deposits for future bookings without presenting the credit card or the cardholder’s authorization. The hotel reserves the right to reject the booking due to non-compliance with these requirements.

Please note: That adjacent room requests are subject to availability at the time of Check-in.

Please note: That the dinner will be served as an À la carte specific menu for Half Board and Full Board and in month of Ramadan we will have Open Buffet. During Month of Ramadan breakfast will served as Sohour for First 19 Days and Last 5 days will served as Sohour. and Dinner will be served as Sohour.

During month of Ramadan Breakfast will served as Sohour and Last 10 days package of Half board will serve as Sohour and Iftar (instead of Breakfast and Dinner).
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 5641 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.91
H
Hala • family_with_children • sa
4
الغرفه وسيعه وقريب من الحرم بس فيه ريحت مجاري اول ما تطلع من الفندق
Pros:

قريب من الحرم الغرفه ممتازه وسيعه

Cons:

ريحت مجاري جمب الفندق خدمت الغرفه طلبناهم وما جو اللي اليوم الثاني قبل الظهر والمره الثانيه طلبناهم ماجو والدخول الساعه ٤ مساء والخروج الساعه ١٢ الظهر الباركنق اليوم ب ١١٥ ريال لا أعيد التجربه

2026-08-29 • via Nuitee
M
Mohammed • solo_traveller • sa
10
Pros:

المكان رائع بكل تفاصيله ومن افضل الفنادق الي زرتها
وشكر خاص لللاستقبال ممثلا ب عبدالمجيد شخص بشوش وخدوم
وايضا مشرف في خدمة الغرف

2026-08-28 • via Nuitee
A
Awad • couple • sa
9
غاية كل مقيم كل شيء كان على مايرام وخاصة أكل المطعم والحمام والغرف والإطلالة إلا المرتبة كانت تحتاج تغيير بجد متهالكة
Pros:

القرب والخدمات وبشاشة المتواجدين

Cons:

المرتبة .. مرتبة السرير ؛ مستهلكة •

2026-08-24 • via Nuitee
I
Ibrahim • solo_traveller • sa
5
2026-08-21 • via Nuitee
H
Hamad • couple • sa
8
2026-08-19 • via Nuitee
A
AKIF • couple • ca
10
2026-08-16 • via Nuitee
R
Rabiaâ • solo_traveller • ma
10
Pros:

Le service est excellent grâce à Somaya, Roni et Ismail que je remercie

Cons:

Rien

2026-08-16 • via Nuitee
M
Mohamed • couple • sa
10
2026-08-12 • via Nuitee
R
Rabiaâ • solo_traveller • ma
10
Emplacement _ propreté _ bon service et un rapport qualité prix
Pros:

La dame responsable du service des clients (étage 21.....) ainsi que le personnel sont d'une gentillesse inégalable et très à l'écoute des réclamations ou demandes de ses clients et à leurs satisfactions.

Cons:

Pour ce premier jour tout est top.

2026-08-11 • via Nuitee
عبدالكريم • couple • sa
9
2026-08-10 • via Nuitee
M
Massoud • solo_traveller • td
10
2026-08-09 • via Nuitee
M
Mansour • couple • sa
10
2026-08-08 • via Nuitee
A
Abdulghafoor • couple • us
10
I also booked a relative of mine he was a groom n they did very well decorating the room outstanding service
Pros:

From the moment I arrived, I felt genuinely welcomed. The reception team was exceptional—kind, professional, attentive, and always greeted me with a warm smile. They made check-in and check-out effortless and were always happy to help with any questions or requests. Their outstanding hospitality truly made a difference throughout my stay. The room was spotless, comfortable, and well maintained, the location was perfect, and every staff member I encountered was friendly and respectful. This hotel exceeded my expectations, and I highly recommend it to anyone looking for excellent service and a comfortable stay. I will definitely be coming back!

2026-08-06 • via Nuitee
A
Abdulghafoor • couple • us
10
2026-08-05 • via Nuitee
A
Amjad • solo_traveller • sa
10
2026-08-04 • via Nuitee
B
Badr • couple • sa
9
2026-08-04 • via Nuitee
S
Subh • solo_traveller • bh
10
2026-08-04 • via Nuitee
B
bilal • extended_group • us
10
2026-08-03 • via Nuitee
محمد • couple • sa
10
إقامة مريحة وقريبه من الحرم المكي وجميع الاحتياجات.
Pros:

حسن الاستقبال وبشاشة الموظفين وسرعة تسجيل الدخول للغرفة

Cons:

.

2026-08-03 • via Nuitee
H
Hamed SS • couple • eg
10
مميزة جدا وراحة
Pros:

الاستقبال رائع وخاصة سلطان الحربى ومرونة التعامل وحسن الاستقبال كما ان خدمة الاستقبال رائعة

Cons:

سعر الباركنج

2026-08-03 • via Nuitee