Tilal Jabal Al Kabah

Hotels
8.3 (5641 reviews)
Jabal Al Kaabah Road, Harrat Al Bab and Ash Shamiah , Makkah , SA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Friendly and helpful staff
Cons:
Distance to nearby food options
Noisy rooms reported

Categories

Cleanliness
7.94
Generally clean but several mentions of noise and issues like toilet tissue and maintenance.
Service
8.91
Staff were noted as friendly and helpful, particularly Rona and Riad.
Location
8.45
Conveniently located with a short walk to haram, although some complaints about distance during peak times.
Room Quality
7.9
Rooms are spacious and well-maintained, but some guests found them small.
Amenities
8.43
Good amenities like prayer area and breakfast; however, the elevator system needs improvement.
Value for Money
8.39
Generally considered good value, though some guests wish for lower prices.
Food and Beverage
8.44
Breakfast received positive notes but there were mentions of limited food options nearby.
Overall Experience
7.91
Most guests enjoyed their stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:47

Property Description

Luxurious Accommodation: Shaza Makkah offers 251 beautifully designed guestrooms and suites with modern amenities including free WiFi, flat-screen TVs, and rain showers. Choose the exclusive Shaza Silk Floors for a refined and elegant stay.

Gastronomic Delights: Indulge in a culinary journey at the hotel's diverse restaurants. Experience the flavors of the East at Midan with its open kitchen concept or unwind at Shalimar lounge with unique tea ceremonies and mocktails.

Family-Friendly Facilities: The Shaza Kids’ Club provides a safe and fun environment for young guests while the 24-hour Business Centre caters to all your work needs. Moreover, the hotel's versatile function rooms are perfect for a variety of events.

Experience luxury and convenience at Shaza Makkah - book your stay now for an unforgettable experience in the heart of Jabal Ka’aba.

Important information:

Please note: Parking is subject to availability due to limited spaces.

Please note: Out of Ramadan Parking cost is SAR 250 per day .

Please note: Children between the ages of 6 & 12 years are charged 50% of the meal price using existed parents’ bed.

Please note: Issuing Umrah permits is subject to the ministry of Hajj rules and regulations.

Please note: Any credit card used for either payment or charges onsite must be in the name of the guest and the same card must be present for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in the guest must provide an alternate payment arrangement.

Please note: The hotel will not honor any prepayments and deposits for future bookings without presenting the credit card or the cardholder’s authorization. The hotel reserves the right to reject the booking due to non-compliance with these requirements.

Please note: That adjacent room requests are subject to availability at the time of Check-in.

Please note: That the dinner will be served as an À la carte specific menu for Half Board and Full Board and in month of Ramadan we will have Open Buffet. During Month of Ramadan breakfast will served as Sohour for First 19 Days and Last 5 days will served as Sohour. and Dinner will be served as Sohour.

During month of Ramadan Breakfast will served as Sohour and Last 10 days package of Half board will serve as Sohour and Iftar (instead of Breakfast and Dinner).
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 5641 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.91
A
Amin • extended_group • fr
9
2026-11-07 • via Nuitee
M
Muhammad • family_with_children • de
7
2026-11-07 • via Nuitee
B
Bila Ibn • family_with_children • us
10
2026-11-03 • via Nuitee
W
wedad • solo_traveller • sa
10
إقامة مريحة و شكر خاص للأستاذ سلطان الحربي ع خدمته المتعاونه و الراقية للزوار.
Pros:

الفندق نظيف و مرتب جداً و الخدمة رهيبة و الموظفين راقين و خدوميين جداً و خصوصا سلطان الحربي الله يعطيه العافية خدمني بشكل كويس و كان متعاون و خلوق جداً و محترم يستاهل كل خير.

Cons:

الغرف صغيرة نوعاً ما

2026-11-03 • via Nuitee
A
Ali • couple • sa
10
2026-11-01 • via Nuitee
S
Sahraoui • family_with_children • fr
10
Tilal
Pros:

La proximité immédiate du Haram, conjuguée à la propreté, la qualité du service et le confort des installations, constitue un atout majeur.

Cons:

RAS.

2026-10-25 • via Nuitee
F
FZ • couple • sa
10
فندق ممتاز
Pros:

فندق ممتاز

2026-10-24 • via Nuitee
H
Hassan • couple • be
10
2026-10-23 • via Nuitee
K
KHALID • couple • sa
9
2026-10-23 • via Nuitee
A
Ahlam • extended_group • sa
9
كانت مريحة واستمتعت فيها واتمنى يكون لنا نصيب في العوده له قريبا مره اخرى لتكرار اتجربة
Pros:

تعامل الموظفين رائع متعاونين سريعين لهم كل الشكر والتقدير
الفندق نظيف جدا

Cons:

بعض الازعاج بسبب الصيانة وايضا الطللوع اللي موجود عند دخول الفندق ياليت يشوفون له حل عشان كبار السن

2026-10-23 • via Nuitee
زهراء العسيري • family_with_children • sa
8
Pros:

الفندق جدا جميل خدمته ممتازة قريب من توسعة الملك عبدالله جلست في دور 22 مطل اطلالة جزئية على التوسعة لكن للحق المسافة بعيدة عن بوابة دخول الحرم جدا تحتاج صحة ..اخص بالشكر الجزيل الاخ سلمان محمد خدمة نزلاء انسان بشوش وخدوم ..والسكيورتي الاثنين الى عند الباب ماقصور في خدمتى ..تصل السيارة الى بوابة الفندق وهذا شيء ممتاز ما تحتاج تمشي وانت وشنطك .

Cons:

الثلاجه ما تشتغل سخان الدوش كمان ما يشتغل .

2026-10-23 • via Nuitee
M
mohammad • couple • sa
10
2026-10-22 • via Nuitee
C
Chabha • family_with_children • sa
9
It was a wander full experience
Pros:

The staff was really welcoming and available ,the breakfast was really good

Cons:

The room was clean but it could be better

2026-10-22 • via Nuitee
H
Husseim • family_with_children • dz
10
Pros:

Excellent location

Cons:

It was an excellent stay but I have some observations regarding room 1903.

The scale did not work
The safe was showing no battery
The power outlet for the water kettle next to the espresso machine did not work. Had to move it to another outlet.
The sink plug was broken.

2026-10-21 • via Nuitee
E
Elhamdi • couple • sa
10
2026-10-21 • via Nuitee
H
Hassan • couple • sa
9
تجربة للتكرار
Pros:

قريب من الحرم

Cons:

المواقف برسوم عاليه

2026-10-21 • via Nuitee
محمد • couple • sa
10
مررريح
Pros:

ممتاز من جميع الجهات وغير كرم الضياافه

Cons:

فقط الارتفاع وقت الرجوع من الحرم

2026-10-20 • via Nuitee
I
I Ketut Ramia • family_with_children • id
9
1st time and consider to comeback in the future
Pros:

Clean hotel, very good breakfast, kind staff, number of lifts in operation are crowded avoidance, less noise.

Cons:

Access card to the lift made of wood sometime stuck and slow response, need several effort and repetitively to allow it function.

2026-10-20 • via Nuitee
اسماعيل • couple • sa
10
2026-10-18 • via Nuitee
A
abdelkader • extended_group • fr
9
2026-10-18 • via Nuitee