New Orchid Hotel

Hotels
5.4 (100 reviews)
347 Balestier Road, , Singapore , SG
+65 6253 2112

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Nostalgic atmosphere
Competitive location
Cons:
Poor cleanliness
Unprofessional service
Dated facilities
Unpleasant odors

Categories

Cleanliness
2.79
The reviews consistently mention significant cleanliness issues, including dirty mattresses, foul odors, and unclean bathrooms.
Service
7.26
Some reviews indicate unprofessional and impolite staff, but there are instances of friendly staff assisting guests.
Location
7.8
Location is noted as convenient to attractions, but some guests found it isolated.
Room Quality
3.75
Several reviews describe the room quality as poor, with old beds and unpleasant odors.
Amenities
4.78
Amenities are mentioned as lacking, with some guests expecting more for their price.
Value for Money
5.74
The overall sentiment indicates that while some considered it reasonable, many felt it didn’t meet expectations.
Food and Beverage
6.79
Limited references to food and beverage; general satisfaction with available options but nothing outstanding.
Overall Experience
4.26
The majority of reviews express dissatisfaction, highlighting a range of negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Comfort and Convenience

Located in Balestier, New Orchid Hotel offers air-conditioned rooms with private bathrooms, ensuring a comfortable stay for guests. The hotel boasts a restaurant, 24-hour front desk, free private parking, and daily housekeeping service.

Well-Equipped Rooms

Each room at New Orchid Hotel is equipped with a flat-screen TV, desk, and electric kettle. The private bathrooms feature a shower, hairdryer, and complimentary toiletries, with towels and linen provided for added convenience.

Additional Amenities

In addition to the essential facilities, guests can benefit from services such as a ticket service, luggage storage, and laundry facilities, making New Orchid Hotel a top choice for both leisure and business travelers.

Book your stay at New Orchid Hotel now for a seamless and enjoyable experience!

Important information:

WiFi is available in the hotel rooms and costs SGD 6 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.4
Based on 100 reviews
Cleanliness: 2.79
Service: 7.26
Location: 7.8
Room Quality: 3.75
Amenities: 4.78
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 4.26
R
Roman Mehdi • solo_traveller • be
3
2026-09-17 • via Nuitee
P
Paguirigan • solo_traveller • sg
10
Pros:

The ambiance and food's Lighting, music, and decor shape how you feel and how you taste your meal

Cons:

That is our 4rt times. We like the place.
And planning to come again soon

2026-09-13 • via Nuitee
S
Stephen • solo_traveller • my
7
2026-09-03 • via Nuitee
T
Tan • solo_traveller • sg
7
2026-08-20 • via Nuitee
O
Okozor • solo_traveller • vn
10
Pros:

Location

Cons:

The room

2026-08-11 • via Nuitee
J
Joseph • couple • sg
1
The hotel should facilitates all new clean blanket, bedsheets as well as towers.
Pros:

Location

Cons:

Not only no room service for that 1 day stay in. The bedsheets , blanket. towers and and billows as well all being yellow stained. Was that sperms?

2026-08-08 • via Nuitee
X
Xavier Conceicao • family_with_children • tl
3
Cleaning need to be improved
2026-08-07 • via Nuitee
K
kam shiew • solo_traveller • my
5
A place for privacy
Pros:

Location is near to bus stop and food stalls

Cons:

The place is a little old as well as furniture. It has rooms for 2 hours, and so on.

2026-08-05 • via Nuitee
I
Islam • couple • sg
9
2026-07-25 • via Nuitee
D
Deva Prabakaran • family_with_children • sa
1
2026-07-24 • via Nuitee
P
Petr • couple • cz
8
Vzhledem k singapurským cenám velmi dobré
Pros:

Dostatek věšáků, prostorný pokoj, jezdící pohodlná postel, bezplatná wifi na 24 hodin, dobrá autobusová dostupnost.

Cons:

Flekaté ručníky

2026-07-19 • via Nuitee
P
Paguirigan • solo_traveller • sg
10
2026-07-12 • via Nuitee
N
Nathan • couple • au
3
Stayed for few hours, as there was no alternative.
Pros:

Nothing

Cons:

I did not like the cleanliness of the towels, toilet and bathroom. These are Hotels meant for couples would like to spend few hours together. These hotels must be left to do their usual business not to avail their rooms to tourists and business people like us.

2026-07-10 • via Nuitee
P
Paguirigan • solo_traveller • sg
7
2026-05-17 • via Nuitee
P
Paguirigan • solo_traveller • sg
10
2026-05-13 • via Nuitee
C
Cino09 • couple • sg
10
Pros:

All of it

Cons:

All of it

2026-05-08 • via Nuitee
C
CHAN • solo_traveller • sg
7
2026-04-24 • via Nuitee
C
Cino09 • couple • sg
10
Room for peaceful mind .
Pros:

The room is clean and comfortable.iexcept for the TV channel .need to have smart TV with YouTube etc for improvement .I

Cons:

I prefer the corner rooms with window as I can see views from the room .

2026-03-21 • via Nuitee
P
Prashanth • couple • sg
3
Hm
Pros:

Not good

2026-03-08 • via Nuitee
C
Cino09 • solo_traveller • sg
8
2026-01-21 • via Nuitee