Hotel del Carmen

Hotels
7.9 (117 reviews)
Boulevard la luz 1103, León, Gto. , León , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Private parking
Daily housekeeping
Parking garage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.11
Some reviews mentioned issues with cleanliness, including dirty floors and a wet bathroom.
Service
8.58
The staff is consistently described as friendly and helpful.
Location
9.12
Positive mentions of proximity to central bus station and downtown shopping.
Room Quality
7.07
Some discomforts noted in room quality, including hard beds and noise from the hall.
Amenities
7.6
Basic amenities provided; however, some guests expressed wishes for additional conveniences.
Value for Money
7.56
Decent value given the location and service, but issues with payment confirmation affected perceptions.
Food and Beverage
8.11
No criticism regarding food, but no mentions of dining services were made.
Overall Experience
8.08
Most guests reported a fair experience overall despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:49

Property Description

Luxurious Accommodation with Free WiFi
Hotel del Carmen, located in León, offers a luxurious stay just 1.9 km from Leon Poliforum. Enjoy the convenience of free WiFi and private parking during your visit.

Comfortable Rooms and Helpful Staff
Experience comfort in every corner with well-equipped rooms featuring a flat-screen TV, private bathroom, and cozy bed linens. The attentive staff at Hotel del Carmen is always ready to assist, ensuring a pleasant stay.

Convenient Location for Exploring
Ideally situated, guests can easily explore top attractions like Leon´s cathedral and the Main square, just a few kilometers away. Let Hotel del Carmen be your home base for a memorable stay in León.

Book your stay at Hotel del Carmen now and indulge in a relaxing getaway with top-notch amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 117 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
S
Sebastián • solo_traveller • co
5
Muy, muy promedio.
Cons:

Reservé una habitación individual. Cuando llegué, me indicaron que no habían. No obtuve una solución a mi caso y me vi obligado a pagar otra habitación más cara para mi estadía en la ciudad, sin algún tipo de compensación. El servicio de las personas muy promedio.

2026-07-24 • via Nuitee
J
Juan J • couple • us
9
Great value and centric, with in walking distance to food and shopping
Pros:

Great value and centric, with in walking distance to food and shopping

Cons:

NA

2026-07-21 • via Nuitee
C
Chavez Ibarra • solo_traveller • mx
7
Pros:

La ubicación, el hecho de que estuviera cerca de la central de autobuses fue de muchísima ayuda

2026-07-20 • via Nuitee
A
Alberto • solo_traveller • mx
8
Calidad precio
Cons:

No tiene aire acondicionado. Solo ventilador de techo

2026-07-11 • via Nuitee
H
Hilario • solo_traveller • mx
10
Mala atención
Pros:

La ubicación

Cons:

La atención del la recepciónista

2026-07-07 • via Nuitee
J
Jose • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Más iluminación natural en las habitaciones

2026-07-07 • via Nuitee
L
Luis Carlos • couple • mx
10
2026-07-03 • via Nuitee
I
Ivan Enrique • solo_traveller • mx
7
Buena ubicación
Pros:

Muy buena ubicación, muy limpio y un espacio muy cómodo.

Cons:

En recepción fueron algo apáticas, se dirigían con un tono déspota, cada que pasábamos, preguntaban cuando que día salíamos

2026-07-01 • via Nuitee
H
Hector • solo_traveller • mx
10
2026-06-29 • via Nuitee
D
Daniela Yareli • solo_traveller • mx
9
2026-06-23 • via Nuitee
J
Juan • couple • mx
10
2026-06-22 • via Nuitee
J
JUAN MANUEL • solo_traveller • es
1
Lo pasamos muy mal . Es cierto que fueran circunstancias externas pero pasamos miedo por lo vivido
2026-06-20 • via Nuitee
V
Víctor • solo_traveller • mx
8
Excelente ubicación
Pros:

La ubicación es muy buena, a una cuadra de la terminal de autobuses

Cons:

Podría mejorar la actitud del personal

2026-06-17 • via Nuitee
L
Luis Carlos • couple • mx
10
Cozy and comfortable
Pros:

The hotel is very spacious and I was given privacy as asked for

Cons:

I disliked nothing

2026-06-17 • via Nuitee
S
Sofía • solo_traveller • mx
8
2026-06-14 • via Nuitee
W
Wilson Hernandez • solo_traveller • mx
10
Pros:

La cama son duras pero cómodas 😎

Cons:

Que no hay suficientes almohadas, no es queja pero es un comentario 🫡

2026-06-12 • via Nuitee
J
Jose • solo_traveller • mx
9
Pros:

La ubicación y la atención

Cons:

Las escaleras

2026-06-12 • via Nuitee
J
Jose • solo_traveller • mx
9
2026-06-05 • via Nuitee
J
Jorge Alberto • solo_traveller • mx
9
2026-05-31 • via Nuitee
M
Miguel Antonio • solo_traveller • mx
10
2026-05-28 • via Nuitee