Svalbard Hotell | Polfareren

Hotels
8.9 (1510 reviews)
Longyearbyen , Longyearbyen , no

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Cons:
Issues with room assignments
Lack of lounge space

Categories

Cleanliness
8.78
The hotel is exceptionally clean throughout.
Service
9.05
Friendly staff and helpful service as mentioned in several reviews.
Location
9.29
Great location close to supermarkets and city attractions.
Room Quality
8.64
Rooms are cozy and comfortable, but some guests noted issues with room assignments.
Amenities
8.57
Amenities are generally satisfactory, but some rooms lacked a refrigerator.
Value for Money
8.73
Decent value but not perfect due to various minor service issues.
Food and Beverage
8.98
Breakfast options were varied and generally well-received.
Overall Experience
9.15
Overall experience is positive with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:12

Property Description

Centrally Located Luxury Hotel in Longyearbyen

Modern Amenities: Enjoy 24-hour reception, free WiFi, and flat-screen TVs in our modern rooms. Indulge in a variety of activities like snowmobile safaris and dog sledding arranged by our tour desk.

Comfortable Accommodation: Choose between guest rooms or self-catering apartments with well-equipped kitchens and washing machines, spread across multiple buildings for privacy and space.

Delightful Dining Options: Savor Nordic, French, and Asian dishes at Polfareren Restaurant or unwind with a selection of beers from Svalbard Brewery at the wine bar.

Book now to experience the ultimate blend of comfort and luxury at Svalbard Hotell Polfareren.

Important information:

When booking more than 9 people, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 250 per person per night when using an available cot.
    People 4 years old and over stay for NOK 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1510 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.29
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
R
Ruud couple nl
8
2026-07-02 via Nuitee
M
menashe couple il
8
2026-07-02 via Nuitee
A
Aydan zeynep couple tr
8
2026-06-30 via Nuitee
B
Bettina solo_traveller at
9
2026-06-30 via Nuitee
C
CHARUNYA couple th
9
Central location in Longyearbyen
Pros:

Good location,on main road,very central

Cons:

None

2026-06-29 via Nuitee
M
Matteo couple it
10
2026-06-28 via Nuitee
N
Nicolas couple ch
9
Tolles, gemütliches Hotel direkt im Stadtzentrum
Pros:

Sehr gemütliches, schönes Hotel. Die Lage direkt im Zentrum ist hervorragend. Auch das Frühstück und das Personal konnten überzeugen.

Cons:

Das Hotel war schon sehr teuer. Wobei angemerkt werden muss, dass das für alle Hotels in Longyearbyen gleichermassen gilt. Trotzdem werden wir auf jeden Fall wieder kommen.

2026-06-23 via Nuitee
E
Eric solo_traveller fr
8
2026-06-22 via Nuitee
M
Meltem couple tr
10
Pros:

Location, cleanness, food

2026-06-20 via Nuitee
R
Reinhard couple de
9
Pros:

Geräumige Zimmer mit kompletter Ausstattung. Lage im Zentrum des Dorfes, 15 Minuten zu Fuß bis zum Hafen. Umfangreiches Frühstücksbuffet.

2026-06-16 via Nuitee
A
Andreas couple de
10
Super schönes und gemütliches Hotel
Pros:

Super gemütliches Hotel in zentraler Lage. Sehr saubere Zimmer, tolle Betten und mega freundliches Personal. Wir haben gleich nochmal das Hotel vor Ort für 2 Nächte gebucht. Frühstück war sehr lecker und vielseitig und das Abendessen im Hotel spitze.

2026-06-14 via Nuitee
J
J solo_traveller ch
10
Pros:

Das Hotel liegt an der Einkaufsstrasse. In der Lobby hat es bequeme Sessel und Sofas, wo man entspannen und den Tag/Abend geniessen kann. Kaffee und Tee stehen kostenlos zur Verfügung.
Unser Zimmer war im Nebengebäude, direkt gegenüber vom Haupteingang. Es war hell, sauber und das Bad war ausreichend gross.
Das Frühstücksbuffet war fein. Es gab Aufschnitt, Käse, Eier, Würstchen, Joghurt, Früchte, Pancakes, verschiedene Brote etc. Somit war für jeden Geschmack etwas dabei.
Das Personal war sehr freundlich.
Wir hatten einen schönen Aufenthalt und haben uns sehr wohl gefühlt.

2026-06-08 via Nuitee
S
Steven solo_traveller au
9
2026-06-07 via Nuitee
K
Kerstin couple de
8
Pros:

Tolle Lage, prima Frühstück und nettes Personal. Wir kommen gerne wieder.

2026-06-07 via Nuitee
J
Johannes couple de
10
2026-06-06 via Nuitee
M
Mark couple us
9
A great choice near the center of Svalbard.
Pros:

Very helpful staff and clean, comfortable accommodation.

Cons:

Room was A bit cramped but comfy.

2026-06-06 via Nuitee
D
Diana couple ch
9
Great
Pros:

Great location, awesome breakfast, comfortable stay with great views.

Cons:

The bathroom seemed a bit tricky with the drain, it kind of spread water all over the floor.
I think the hotel could use an upgrade with a sauna or hot tub - would be a big plus.

2026-06-05 via Nuitee
G
Giselle extended_group us
9
2026-06-05 via Nuitee
M
Michal couple be
9
Pros:

Everything, in particular the bed and the breakfast. It is also very cozy.

2026-06-04 via Nuitee
C
caroline couple gb
4
disappointing, cold water! despite friendly staff
Pros:

nice enough room and big bathroom

Cons:

too hot, water in the shower was tepid/cold. i didn't think it was worth the money. Also the breakfast was very poor with little choice and a dearth of fresh fruit. it felt more like a student cafe than a hotel.

2026-06-04 via Nuitee