Hotel Santiago Plaza

Hotels
7.9 (434 reviews)
Boulevard Luis Encinas 545 , Hermosillo , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Good food quality
Helpful staff
Cons:
Cleanliness issues
Reservation mishandling
Room comfort problems

Categories

Cleanliness
5.65
Concerns about bathroom cleanliness and maintenance.
Service
8.65
Good service noted, but issues with reservation handling.
Location
9.65
Convenient location near the airport and important city points.
Room Quality
6.65
Issues mentioned with bed comfort and air conditioning.
Amenities
7.65
Basic amenities but needed improvements like lighting.
Value for Money
7.65
Expectations not fully met based on price.
Food and Beverage
8.65
Good food quality noted in the restaurant.
Overall Experience
8.65
Mixed experience but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 08:48

Property Description

Luxurious Amenities and Convenient Location

Hotel Santiago Plaza offers a perfect blend of luxury and convenience. Enjoy a free gym, outdoor pool, and sun terrace during your stay. The rooms are equipped with modern amenities such as free Wi-Fi, flat-screen TV, coffee maker, and a minibar.

Delicious Dining Options

Indulge in international cuisine at the hotel's buffet restaurant, open daily from 07:00 to 23:00. If you prefer exploring, local bars and restaurants are just a short 5-minute drive away.

Easy Accessibility and Nearby Attractions

Benefit from free private parking and explore nearby attractions like the Sonora Museum, Sonora Baseball Stadium, and Hermosillo International Airport, all within a convenient 10-minute drive.

Ready to experience a perfect blend of comfort and convenience at Hotel Santiago Plaza? Book your stay now!

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 434 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
M
Marisela • solo_traveller • mx
9
Buen lugar precio accesible
Pros:

Pues que tiene lugar para estacionarse ya que viaje en auto

Cons:

El inodoro se descompuso

2026-07-21 • via Nuitee
N
Nunez • solo_traveller • us
10
2026-06-17 • via Nuitee
M
MARIA CECILIA • extended_group • mx
9
bien
Pros:

colchones

Cons:

papel del baño muy duro

2026-05-28 • via Nuitee
N
NORMA OLIVIA • solo_traveller • mx
8
TRANQUILA
Pros:

SIN COMENTARIOS

Cons:

SIN COMENTARIOS

2026-05-21 • via Nuitee
M
Maria • extended_group • us
1
Pésima
Cons:

Muy mala atención del personal
No nos dieron la habitación que solicitamos
Además el mal olor era insoportable

2026-05-06 • via Nuitee
I
Irma • couple • us
8
one night ok
Pros:

Location and pool

Cons:

the mini fridge can use an upgrade or better cleaning. our room did not have a peep hole it was just a hole covered with a napkin

2026-04-21 • via Nuitee
V
VICTOR HUGO • solo_traveller • mx
7
BIEN
Pros:

ESTABA BIEN PERO ME SENTI EN MOTEL DE PASO

Cons:

BIEN PARA LO QUE SE OCUPA

2026-04-14 • via Nuitee
G
Guilheme • solo_traveller • br
6
2026-04-08 • via Nuitee
L
López • solo_traveller • mx
10
2026-04-01 • via Nuitee
J
JACKELINE • solo_traveller • mx
7
Pros:

Alberca

Cons:

Internet y cable

2026-03-17 • via Nuitee
A
ANDREW • couple • ca
7
Overnighted here for airport transfer, basic hotel with clean facilities.
Pros:

We stayed here due to proximity to the airport. Room was large and clean with king-size bed.

Cons:

security of this ground floor room was not great - no locking windows.

2026-03-16 • via Nuitee
G
guzman • family_with_children • mx
9
Pros:

La habitación muy cómoda,limpia,amplia

Cons:

Que la televisión no es Smart tv y los niños buscan YouTube

2026-03-16 • via Nuitee
M
Miguel Angel • solo_traveller • mx
2
Falta de limpieza y supervision
Cons:

Mal olor a drenaje. Espejos sucios, mesa sucia. Sabana manchada. No creo regresar...

2026-03-11 • via Nuitee
G
Gesael • couple • us
10
Recomendado!!!
Pros:

Es muy limpio, excelente trato humano del personal, la comida del restaurante es muy buena y mi favorita la ducha a presión 😍

Cons:

No tengo ninguna queja

2026-03-06 • via Nuitee
O
Orozco • family_with_children • mx
10
Pros:

el restaurante la comida es deliciosa

Cons:

la regadera no tiene puerta y se moja todo el baño ala hora de bañarse

2026-02-13 • via Nuitee
C
claudio • family_with_children • mx
8
Pros:

La calidad en las habitaciones, a pesar que el A/C de la habitación no funcionaba, nos cambiaron a otra.

Cons:

No respetaron la reservación por la aplicación.

2025-10-01 • via Nuitee
G
Gaspar • family_with_children • mx
10
2025-09-18 • via Nuitee
L
Laura Carolina • couple • mx
10
Regresaré!
Pros:

Todo excelente, sin quejas!

2025-09-13 • via Nuitee
C
Carlos Alberto • family_with_children • mx
8
Pros:

The location near the airport is good.

Cons:

The toilette paper is not a good one.

2025-08-31 • via Nuitee
L
Lopez • solo_traveller • mx
9
Pros:

Baño muy limpio

Cons:

Toallas ásperas

2025-08-27 • via Nuitee