Te Puia Hot Springs Hotel

Hotels
6.4 (237 reviews)
4689 Waiapu Road , Te Puia , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Dirty rooms
No food available
Unattended reception

Categories

Cleanliness
4.68
Multiple mentions of dirty carpets, dead bugs, and uncleanliness in room.
Service
8.15
Standard service quality for this hotel tier, but issues with unattended reception.
Location
8.69
Good location mentioned, though some guests found it inconvenient.
Room Quality
6.64
Some beds were comfortable, but many complaints about room quality overall.
Amenities
5.67
Lack of advertised amenities like the restaurant and entertainment options.
Value for Money
6.63
Not worth the price due to many issues during stay.
Food and Beverage
3.68
No food or drink available during stay, significant drawback.
Overall Experience
7.05
A mix of positive and negative experiences, but overall disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:09

Property Description

Relax in Hot Spring Baths:
Indulge in the rejuvenating hot spring baths at Te Puia Hot Springs Hotel, perfect for unwinding after a day of exploring.

Family-Friendly Amenities:
With a children's playground and various activities like billiards and darts, the hotel offers entertainment for guests of all ages.

Explore the Surroundings:
From horse riding to snorkeling, there are plenty of outdoor activities near the hotel for adventure enthusiasts.

Experience comfort and fun at Te Puia Hot Springs Hotel. Book now to secure your stay in this idyllic retreat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 237 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 3.68
Overall Experience: 7.05
D
Danielle • solo_traveller • au
8
Lovely rooms & thermal pool
Pros:

Beautiful room, warm, comfy bed and well appointed, with a view. Tony was very accommodating (we were their in winter and it was extremely quiet. Lovely old building. Fantastically warm thermal spring pool to enjoy.

Cons:

As the hotel was very quiet in the off season, the common areas were cold.

2026-07-04 • via Nuitee
B
Belinda • extended_group • nz
5
2026-06-28 • via Nuitee
A
Alison • couple • nz
6
Basic but Comfortable
Pros:

The room was comfy, but very basic, nothing extra, and there is no food available except at a local store that seems to close quite early, didn't use the pool. The pub staff were nice

Cons:

If we had known there was no cafe or food available we would have made sure to have some before we arrived, and to find the only local store had already closed by 3pm was a surprise. We were able to use the kitchen but it was huge and hard to find what we wanted.

2026-06-08 • via Nuitee
R
Robyn • solo_traveller • nz
7
Pros:

An old fashioned Hotel.

2026-05-31 • via Nuitee
H
Hunt • solo_traveller • nz
8
2026-05-23 • via Nuitee
I
Iris • extended_group • nz
8
The hosts are amazing and very accommodating.
Pros:

We requested ground access when we arrived and was given a little hut to sleep in. It is obviously being renovated because the floor boards in the passage where a bit creaky. The showers were beautiful. I don't think the house was ready to be occupied because it was a bit grubby and didn't have the cleaning equipment there for us to do it (i.e. vacuum cleaner, mop etc) We would've been willing to do it but we are just very grateful we had this hut and of course the hot pools are always a bonus.

Cons:

Nothing...

2026-05-05 • via Nuitee
H
H • family_with_children • nz
8
A very interesting and comfortable stay with generous hosts
Pros:

I liked the age of this old historical wooden hotel, a beautiful old girl with many old fixtures. The bedrooms were small but well-appointed, clean and comfortable. The host was lovely. We arrived late and hungry. We had food with us, and he offered us the free use of the kitchen and dining room. There were few guests and we were allowed free access to the hotel areas. The ancient hot pool was a great experience located in a large outdoor garden area. There were extensive grounds with lovely trees behind the hotel.

Cons:

Bathroom was a shared one but again expected in such an old hotel.

2026-04-28 • via Nuitee
I
II • solo_traveller • nz
5
2026-04-25 • via Nuitee
T
Thompson • solo_traveller • nz
8
2026-04-23 • via Nuitee
C
Christopher • solo_traveller • nz
8
2026-04-20 • via Nuitee
A
Angela • solo_traveller • nz
7
Pros:

Rooms clean and beds comfortable.
Liked location.

Cons:

I wish there were enough guests to warrant opening restaurant.

2026-04-15 • via Nuitee
S
Sue • couple • au
8
Grand old lady
Pros:

Its an old hotel with lots of history but they are letting it fall to bits.

2026-04-14 • via Nuitee
S
Suzanne • couple • nz
6
mixture of good and disappointing, but lovely old building in reasonable condition.
Pros:

Comfortable beds and good bathroom.

Cons:

no cafe -- no TV -- microwave didn't work -- proprietor not available most of the time -- very minimal supplies in room and no milk.

2026-04-11 • via Nuitee
T
Terence • extended_group • au
8
Very nice
Pros:

The spa

2026-04-07 • via Nuitee
E
Emilie • couple • pf
10
Pros:

Accueillant confortable et pleine nature
Hot springs water parfait après la
Route !

2026-04-06 • via Nuitee
J
Jane • couple • nz
8
The price is right for this dear old hotel and the hot pool is so natural and relaxing.
Pros:

The beds were clean and really comfortable with nice linen and duvets. Our room was spacious with a neat view and we loved the old world atmosphere. The bathroom was right next door and therefore easy to access at night. Best of all, the hot pools are so relaxing...we slept like babies and the place was lovely and quiet. The hosts are very kind and we loved Ava, the little ballerina dog!

Cons:

The key was a bit of a fiddle to get our door open and it would be nice to have a coffee plunger available if needed.

2026-04-06 • via Nuitee
E
Edith • extended_group • nz
9
2026-03-31 • via Nuitee
B
bryan • solo_traveller • gb
10
2026-03-31 • via Nuitee
J
Jill • couple • gb
1
Just don’t bother!!!! Stay away!!!!!
Pros:

Old property in the outback

Cons:

Mice in room, sheets had been used & loud music all night till we left! Owner didn’t appear to care & offered us another room in a quieter location after complaining about noise & additionally without mice!! Suggesting we left the window open!!

2026-03-28 • via Nuitee
R
Robert • couple • us
8
Old hotel but adequate
Pros:

I think it’s the only hotel in the village. Large room. There’s a hot spring pool in the back of the property.

Cons:

It’s an old hotel with no lift. Doesn’t seem to be anything to do around here. We had two nights booked but weather was bad so we bailed out after one night and went back to Wairoa.

2026-03-22 • via Nuitee