The Ambassador Hotel

Hotels
7.6 (207 reviews)
Real Street Brgy. 31 , Tacloban , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Cleanliness issues
Additional charges for amenities

Categories

Cleanliness
6.73
Concerns were raised regarding cleanliness with missed wet towels and a rat in one of the rooms.
Service
8.7
The staff were described as helpful and pleasant, with some requests being promptly fulfilled.
Location
8.74
Location was praised for its convenience and access to downtown.
Room Quality
7.19
Mixed feelings were noted with amenities lacking and issues with room presentation.
Amenities
7.22
Some amenities like breakfast and a mini fridge were either missing or came with extra charges.
Value for Money
7.68
Faced with unexpected charges, the perceived value was affected, especially with the additional refrigerator fee.
Food and Beverage
6.73
No breakfast was included, and the value of additional breakfast options was questioned.
Overall Experience
7.8
Experience varied from positive interactions to significant issues, leading to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:57

Property Description

Convenient Location in Tacloban
Located just 9 km from MacArthur Landing Memorial National Park, The Ambassador Hotel offers a comfortable stay with a shared lounge, free parking, and a terrace.

Modern Amenities and Services
Enjoy 24-hour front desk assistance, airport transfers, room service, and complimentary WiFi during your stay. The rooms feature a desk, flat-screen TV, air conditioning, and some even include a balcony for a relaxing view.

Comfortable Accommodation
Relax in rooms equipped with a private bathroom, bidet, free toiletries, bed linen, and towels. The Ambassador Hotel ensures a cozy and convenient experience for all guests.

Book your stay at The Ambassador Hotel for a memorable visit to Tacloban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 207 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.8
V
Viorel Nicolae • couple • ro
10
Pros:

quiet place

2026-09-12 • via Nuitee
C
Colie Fatima • family_with_children • ph
5
Pros:

Quite i guess and within syudad

Cons:

Small TV and sometimes it hangs like a phone i guess and sira po yung tiles nila may area papuntang windows hindi naman Crack but parang hindi na place maayos yung tiles nung pagkaka ayos, tapos maliit lang yung windows, feel small for 3 to 4 person in just that space quite outdated I think the price I've payed maybe just add a little will give you good quality room and feel new area like sorry for mentioning other hotel but at least it feel like atleast summit hotel I guess

2026-08-28 • via Nuitee
M
Maria Razelle A. • family_with_children • ph
10
2026-07-12 • via Nuitee
B
Bondeson • solo_traveller • us
10
2026-07-10 • via Nuitee
J
Judith • couple • us
8
It would have been a comfortable stay if the basic hotel necessities (identified) were supplied.
Pros:

Clean room

Cons:

Very thin cloth for a blanket, very insufficient consumable items (like soap, toilet paper, no shampoo nor conditioner), there was no hand towel.

2026-07-02 • via Nuitee
M
Mr P and Mrs C • family_with_children • au
8
2026-06-28 • via Nuitee
G
Gavazan • solo_traveller • ph
8
2026-06-26 • via Nuitee
O
Ordonez • extended_group • ph
8
2026-06-22 • via Nuitee
S
Stephen • solo_traveller • gb
8
Hidden gem
Pros:

Friendly staff. Comfortable room. Old building but in generally good condition and definitely good value for money. Good AC and shower pressure.

Cons:

WiFi was out for 2 days. Problem with service provider so couldn't get sorted. Pool closed without notice for cleaning on last day so couldn't use it.

2026-06-16 • via Nuitee
T
Turgay • family_with_children • ph
6
Pros:

Location

Cons:

Swimming pool is bot clean enough

2026-06-15 • via Nuitee
J
Jessica • solo_traveller • ca
10
2026-06-09 • via Nuitee
L
Lyn • family_with_children • au
10
We will be back there
Pros:

It’s very unique and clean

Cons:

Good staff and very friendly

2026-06-05 • via Nuitee
M
Maredel • extended_group • us
9
2026-05-31 • via Nuitee
J
Jose Mapelindo • couple • ph
9
A very nice stay
Pros:

Location and cleanliness. Also the hotel staff are very good and approachable.

Cons:

None

2026-05-30 • via Nuitee
A
Antoine • solo_traveller • de
9
Preis gut für allein reisende
Pros:

ich hatte ohne Frühstück gebucht

Cons:

ruhige Lage freundlich

2026-05-23 • via Nuitee
D
dela torre • family_with_children • ph
7
2026-05-04 • via Nuitee
L
Leah Marie • extended_group • ae
8
2026-04-28 • via Nuitee
A
Angeli • couple • ph
8
2026-04-25 • via Nuitee
M
Mines Nichollaine • solo_traveller • qa
8
2026-04-21 • via Nuitee
F
Federitzy II • family_with_children • ph
8
Good
Pros:

the structure of the hotel

Cons:

no slippers provided at the room.

2026-04-18 • via Nuitee