Hotel Santa Maria

Hotels
7.8 (82 reviews)
Rua da Horta , Vila do Porto , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good breakfast
Cons:
Cancellation issues
Cold pool
Distance from town center

Categories

Cleanliness
7.13
The rooms were clean, but some reviews mentioned issues with room amenities.
Service
8.6
Overall helpful staff and friendly service, despite some specific concerns about cancellations.
Location
7.14
Close to the airport, but noted to be far from the town center.
Room Quality
8.09
Rooms were nice and spacious, although temperature control was limited.
Amenities
7.62
Basic amenities available but lack of tea/coffee facilities and a non-functioning pool.
Value for Money
7.58
Costs were impacted by unforeseen expenses due to cancellation issues.
Food and Beverage
7.63
Breakfast was adequate but lacked variety.
Overall Experience
8.6
Overall experiences were pleasant but marred by specific issues related to service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:24

Property Description

Luxurious Accommodation
The 4-star Hotel Santa Maria offers spacious and bright rooms with air conditioning, garden views, and modern amenities. Each room provides a comfortable retreat with satellite TV and a private bathroom, ensuring a relaxing stay for guests.

Leisure and Entertainment
Guests can unwind in the large garden, take a refreshing dip in the outdoor swimming pool, or enjoy a friendly game of tennis or billiards. The hotel also offers bicycle rentals for exploring the area, ensuring a fun-filled stay for visitors of all ages.

Convenient Services
With a buffet breakfast at the on-site restaurant, 24-hour front desk assistance, and airport shuttle services, Hotel Santa Maria ensures a hassle-free experience for guests. Free Wi-Fi, laundry services, and complimentary parking further add to the convenience of your stay.

Book your stay at Hotel Santa Maria for a delightful and relaxing experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 3 years old stay for € 16.50 per person per night when using an available extra bed.
    Children from 4 years old to 8 years old stay for € 28 per person per night when using an available extra bed.
    Children from 9 years old to 12 years old stay for € 35.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 82 reviews
Cleanliness: 7.13
Service: 8.6
Location: 7.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.6
K
Karl-Heinz • solo_traveller • de
10
2026-06-23 • via Nuitee
G
Guillermo Francisco • solo_traveller • es
10
Estupenda
Pros:

La isla me gusta. La conocí en 2003. En esta ocasión caminé más, lo que me permitió ver rincones que no conocía. Buena comida en Conversa das Letras.com, también en el Hotel Santa María.

2026-06-18 • via Nuitee
L
Len_nik • solo_traveller • cz
8
Odpovídalo očekávání, ideální na krátkou návštěvu ostrova
Pros:

Dobrá snídaně, blízko letiště, milý personál.

Cons:

Je slyšet, co se děje na záchodě ve vedlejším pokoji.

2026-06-16 • via Nuitee
D
Dominique • solo_traveller • be
8
2026-06-14 • via Nuitee
J
João Filipe • solo_traveller • pt
7
2026-06-07 • via Nuitee
D
David • family_with_children • pt
8
2026-06-06 • via Nuitee
J
Juan • couple • us
8
2026-05-30 • via Nuitee
P
Paulo • solo_traveller • pt
5
Profissional
Pros:

Localização

Cons:

Equipamento presente no quarto
Está desatualizado

2026-05-27 • via Nuitee
P
Patrick • solo_traveller • fr
9
2026-05-21 • via Nuitee
P
Pereira • solo_traveller • pt
10
2026-05-18 • via Nuitee
J
Jose • couple • pt
3
Podia ser muito melhor
Cons:

Cama inapropriavel para casal

2026-05-13 • via Nuitee
M
Marchela • solo_traveller • bg
10
2026-05-04 • via Nuitee
F
Fernando • solo_traveller • pt
10
2026-04-09 • via Nuitee
R
Ricardo • family_with_children • pt
10
Hotel junto ao aeroporto
Pros:

Boa localização, simpatia do pessoal e limpeza das instalações.

2026-03-20 • via Nuitee
A
Artur • family_with_children • pt
1
Cons:

Hotel que parou no tempo e que não tem condições para ser considerado um 4 estrelas. Completamente ultrapassado, pequeno almoço com pouca qualidade e para finalizar a sua pouca qualidade no dia de saída não tinha água quente. Lamentável. Experiência a nunca mais repetir.

2026-01-16 • via Nuitee
M
Martin • couple • at
4
Wir waren nicht zufrieden!
Pros:

Lage nahe zum Flughafen

Cons:

Zimmer in die Jahre gekommen. Die Wände im Zimmer siehe Bilder. Als wir das Hotel mit dem Bilder konfrontiert haben, sagte man uns es ist kein Schimmel sondern „nur“ Feuchtigkeit! Einige Teller beim Frühstücken waren nicht sauber.

2025-12-25 • via Nuitee
M
Mario Jorge • extended_group • pt
8
Cons:

Cortinas na banheira.

2025-12-09 • via Nuitee
R
Rui • family_with_children • pt
4
Pros:

Peq almoço razoável.

Cons:

Nao aceitaram o cancelamento de 1 dia (o último), apesar de eu explicar detalhadamente por telefone os motivos - impossibilidade ds mudar a hora do voo de volta para S Miguel, 7:30 da manhã, o que nos obrigaria a acordar cerca das 5:00 e ainda ficar cerca de 8 horas à espera do voo TAP para Lisboa, COM UM BEBÉ.
NÃO VALERAM DE NADA AS EXPLICAÇÕES DADAS, o hotel recusou o cancelamento. Resultado: tivemos que remarcar o voo da TAP para o dia seguinte, e reservar hotel para uma noite em P Delgada, com um acréscimo total de despesa de 500 euros! 😡

2025-11-10 • via Nuitee
G
Georg • couple • de
7
2025-11-07 • via Nuitee
D
David • family_with_children • pt
8
2025-10-30 • via Nuitee