A Residence - A Member of The Luxury Stay Group

Hotels
9.4 (283 reviews)
Lot 28, Second Floor, Block D, Asia City Between Hilton and Cititel Hotel , Kota Kinabalu , my

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Luxurious rooms
Friendly and helpful staff
Excellent location
Cons:
Lack of elevator
Noise from construction

Categories

Cleanliness
9.15
Many reviews highlight that the rooms are clean and luxurious, which supports a strong sentiment towards cleanliness.
Service
9.99
Numerous comments praise the friendly and helpful staff, indicating exceptional service throughout the stay.
Location
9.16
Comments frequently mention the strategic and convenient location near attractions and food options.
Room Quality
9.61
The rooms are described as luxurious and very comfortable, enhancing the overall impression of room quality.
Amenities
9.14
Facilities and amenities are regarded as excellent, aligning with the expectations for a high-rated hotel.
Value for Money
9.1
Some reviews indicate great value, especially considering the services and luxuries provided.
Food and Beverage
9.55
Food was not mentioned in reviews, so standard quality for this hotel tier is assumed.
Overall Experience
9.52
Multiple testimonials share a very positive experience, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:23

Property Description

Prime Location in Kota Kinabalu
Luxurious Amenities
Convenient Services

To experience the ultimate comfort and convenience during your stay in Kota Kinabalu, book your accommodation at A Residence @ Between Hilton & Cititel Hotel today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 283 reviews
Cleanliness: 9.15
Service: 9.99
Location: 9.16
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.55
Overall Experience: 9.52
D
Danielle • extended_group • my
9
Excellent accomodation very good value
Pros:

Clean new and everything worked good location

Cons:

Can be slightly noisy if other guests leave early

2026-05-23 • via Nuitee
C
Chia Chuang • solo_traveller • sg
10
Excellent stay!
Pros:

Very comfortable stay, good room and excellent & prompt services either from What’sApp communication or the in-house staff. The property has only about 5 rooms, so it was like getting personalised services with 3-4 star room!

Cons:

The staircase area leading up to the rooms on 3rd floor felt a bit quiet/secluded after the Muslim Restaurant closed at late afternoon but was well lighted.

2026-05-14 • via Nuitee
I
Izumi • couple • jp
10
Pros:

連絡が取りやすくて、いつでも安心できました。匂いもなく、快適でした。ベッドもちょうど良い柔らかさでした。清潔で清掃も行き届いていました。アメニティも十分で水も常に新しいものがもらえました。

Cons:

清掃する人によって？なのか、シャワーの水捌けがよくないときがありました。三階まで自力で上がるので荷物が多いと大変でした。壁は薄そうです。

2026-05-06 • via Nuitee
U
Ursina • couple • us
10
Pros:

Everything was great. Close to restaurants in safe area and it was very clean and felt very luxurious. Loved the rain shower and all the provided amenities. Very comfortable bed. Can only recommend.

2026-04-02 • via Nuitee
K
Kai • extended_group • de
10
Pros:

The stay was great. The facilities were very good, the air conditioning was strong, and the host was very responsive and friendly. I stayed here for three nights and felt very comfortable the whole time. The location is also very convenient, and it offers great value for money. Highly recommended.

2026-04-01 • via Nuitee
S
Shu Chan • extended_group • de
10
Pros:

Love it!!!

2026-04-01 • via Nuitee
S
Sanne • couple • nl
10
Pros:

One of the best accommodations we have stayed in, here in Malaysia. The room was clean, well-stocked and really comfortable. The staff is lovely and very helpful. Whenever you have a question they will respond very quickly. Would definitely recommend this place for when you are staying in KK.

Cons:

The bed was a bit narrow and the door to the shower see through, other than that everything was perfect.

2026-03-04 • via Nuitee
N
Nalysia • couple • my
10
2026-03-01 • via Nuitee
C
Charlotte • solo_traveller • se
9
2026-02-26 • via Nuitee
Z
Zichun • extended_group • cn
10
2026-02-23 • via Nuitee
S
SHAHFARHAN • couple • my
10
Excellent service. Will comeback again.
Pros:

Excellent service from check in until check out. Staff really helpfull. Room really clean. Good location. Everything perfect.

Cons:

Stairs.

2026-01-24 • via Nuitee
W
Wiktoria • couple • pl
10
2026-01-19 • via Nuitee
G
guit eng • couple • my
9
Pros:

Very well renovated unit furnished with top amenities. Quality well above other more expensive hotels. Free car park and self service water and other amenities. Located 2nd floor with no lift but staff helped to take luggage. Super convenient location, near to many good seafood restaurants. Good follow up attention through WhatsApp group messages.

Cons:

Would be perfect with addition of counter for luggage and one more bed side table. (Room 4).

2026-01-16 • via Nuitee
F
Farah Fazlina Binti • couple • my
10
Pleasant surprise!
Pros:

The room is luxurious, clean and complete amenities. Staff is helpful, polite and friendly.

Value for money!

Cons:

It will be perfect if there is an elevator, but that’s ok.

2026-01-02 • via Nuitee
M
Mackenzie • couple • au
10
Awesome!
Pros:

Was like a 5 star hotel. Awesome amenities, facilities and communication. Would highly recommend

2025-12-28 • via Nuitee
D
Durchschnittsmensch • solo_traveller • de
10
Super Unterkunft mit ausgezeichneter Lage
Pros:

Tolle Lage,absolut sauber,nettes und sehr freundliches Personal,, würde immer wieder dort nächtigen wenn in KK,Klasse Unterkunft

Cons:

-

2025-12-15 • via Nuitee
D
Durchschnittsmensch • solo_traveller • de
10
Super Unterkunft mit ausgezeichneter Lage
Pros:

Alles Klasse,immer wieder gerne, tolle Lage

Cons:

-

2025-12-15 • via Nuitee
G
Guo • couple • cn
10
Pros:

床很软

Cons:

浴室玻璃不要透明的

2025-12-10 • via Nuitee
H
Hana • couple • my
10
This place is 10/10 !
Pros:

Look luxurious, calming and very clean. The staff also give a very good service. Overall, this place are recommended to stay cause all the facility and service was good and excellent!

2025-12-03 • via Nuitee
D
David • solo_traveller • jp
10
Pros:

Amazing service and luxurious room

2025-11-26 • via Nuitee