Hotel Princesa

Hotels
8 (222 reviews)
Calzada de Tlalpan 952, Nativitas, Benito Juarez , Mexico City , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Lift / Elevator
Private parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Rude service
Cleanliness issues

Categories

Cleanliness
7.21
Issues noted with cleanliness in reviews, including hair in the sheets and crumbs by the bed.
Service
8.68
While some staff were reported as rude, many reviews mentioned helpfulness and good service overall.
Location
9.22
Many guests praised the good location, particularly for access to public transport.
Room Quality
7.67
Some positive remarks, but issues such as a detachable shower handle mentioned in the reviews.
Amenities
7.7
Amenities mentioned were standard; limited food options and noise issues noted.
Value for Money
8.66
Generally good perception of value considering location and service.
Food and Beverage
6.71
Limited options available and criticism of food quality, particularly hamburgers.
Overall Experience
8.18
Overall good experience reported; however, some guests noted issues leading to a mixed sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:43

Property Description

Convenient Location
Hotel Princesa, nestled in the vibrant Tlalpan Avenue district of Mexico City, is strategically located just a stone's throw away from major attractions like Zocalo Square, Metropolitan Cathedral, and National Palace Mexico.

Comfortable Accommodation
Our 3-star hotel boasts cozy rooms equipped with modern amenities including flat-screen TVs and private bathrooms with complimentary toiletries.

Exceptional Services
Enjoy complimentary WiFi, room service, and a 24-hour front desk at Hotel Princesa. Whether you're exploring Tenochtitlan Ceremonial Center or visiting the National Cinematheque, our hotel ensures a convenient and pleasant stay.

Ready to experience the best of Mexico City? Book your stay at Hotel Princesa now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 222 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 8.18
C
Cruz • solo_traveller • mx
1
Pros:

Nada,super incomodo

Cons:

Mucho ruido y nada comodo

2026-07-24 • via Nuitee
S
sanchez • family_with_children • mx
7
Average, on the installation, but wonderful on the personal service
Pros:

Personal was great, they're very helpful and friendly

Cons:

The shower thing It's was a little backup water and the tiolet was Cain a slow and the soap dispenser was way to harder on

2026-07-21 • via Nuitee
T
Tellez • solo_traveller • mx
6
OBSERVACIONES IMPORTANTES.
Pros:

Las camas y las almohadas son limpias y muy cómodas, hay ganchos para colgar la ropa, está bien la mesa y las sillas.

Cons:

Que está disparejo el suelo de la habitación 309 y que también está desnivelado el piso del baño, me resbalé en la regadera y me lastimé la rodilla izquierda, la cual me operaron apenas en marzo, malísimo el piso del baño demasiado peligroso cuando se moja y con el jabón peor!!

Deben de arreglar eso tan disparejo se puede lesionar alguien de gravedad o darse un mal golpe y ahí quedarse desvivido. Pongan betas anti derrapantes o algo, no pueden tener los baños así en alto riesgo.

2026-07-20 • via Nuitee
M
Mauricio • solo_traveller • mx
10
Pros:

La habitación estaba muy bien a pesar de que el elevador no funcionaba el día que llegué

2026-07-18 • via Nuitee
J
José Eduardo • solo_traveller • mx
7
2026-07-17 • via Nuitee
M
Marco • couple • cr
8
2026-07-15 • via Nuitee
B
Brayan Arnulfo • couple • co
10
Excelente
Pros:

Todo

Cons:

Nada

2026-07-14 • via Nuitee
G
German Alberto • solo_traveller • mx
10
Pros:

Estacionamiento amplio, sensación de seguridad pude descansar sin preocuparme

Cons:

Aunque todo estaba muy limpio el cuarto olía un poco a guardado

2026-07-13 • via Nuitee
R
Rj • solo_traveller • mx
10
2026-07-13 • via Nuitee
N
Nereida Alejandra • solo_traveller • mx
10
2026-07-12 • via Nuitee
H
Hector • solo_traveller • mx
5
2026-07-12 • via Nuitee
M
Monserrat • family_with_children • mx
10
fue muy buena y a mi familia tambien le gusto
Pros:

Estuvimos muy a gusto las camas son comodas y puede uno descansar bien.

Cons:

el internet no funcionaba como debia.

2026-07-08 • via Nuitee
R
Rafael • solo_traveller • mx
7
Pros:

El servicio

Cons:

Que no tiene clima ni ventilador

2026-07-05 • via Nuitee
D
Diego • solo_traveller • mx
8
Pros:

La iluminación, y el servicio de carta

Cons:

No había plancha

2026-06-29 • via Nuitee
Y
Yadira • extended_group • mx
10
Pros:

Todo bien, solo le falta un poco más de amabilidad a la sra que está en recepcion, no es grosera pero le falta un poco

Cons:

Todo bien

2026-06-29 • via Nuitee
C
Cruz • solo_traveller • mx
1
Cons:

Durante mi estancia mucho ruido,y en la mañana me querían abrir la puerta xq pensaban q no estaba y querían limpiar

2026-06-27 • via Nuitee
C
Cruz • solo_traveller • mx
1
2026-06-27 • via Nuitee
J
José • solo_traveller • mx
10
2026-06-21 • via Nuitee
C
Carlos • solo_traveller • mx
7
2026-06-21 • via Nuitee
A
Alejandro • solo_traveller • mx
10
2026-06-21 • via Nuitee