One Inn Hotel

Hotels
7.5 (806 reviews)
Abu Ayyub Al-Ansari , Al Madinah , sa

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.75
Numerous mentions of cleanliness issues, notably dirty rooms and bathrooms.
Service
9.25
Positive feedback about friendly and helpful staff.
Location
9.75
Excellent location close to Masjid Nabawi, very convenient for guests.
Room Quality
6.75
Some complaints about old furniture and cleanliness issues.
Amenities
6.75
Lack of promised amenities like a restaurant.
Value for Money
7.75
Considered a bit expensive for the condition and services provided.
Food and Beverage
5.75
No restaurant available despite expectations.
Overall Experience
8.25
Mixed feelings with some positive notes overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:05

Property Description

Convenient Location
Located in Al Madinah, One Inn Hotel offers a central spot for travelers. Just 400 meters from Al-Masjid an-Nabawi, the hotel provides easy access to key attractions in the area.

Comfortable Accommodation
The air-conditioned rooms at One Inn Hotel are equipped with modern amenities such as flat-screen TVs, free WiFi, and free toiletries. The family rooms offer a spacious and cozy stay for guests.

Exceptional Service
With a 24-hour front desk fluent in both Arabic and English, guests can expect top-notch service throughout their stay. Whether you need assistance or recommendations, the staff is dedicated to ensuring a pleasant experience for all.

Book your stay at One Inn Hotel now for a memorable and hassle-free trip to Al Madinah!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 806 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 8.25
M
Mohd91 • solo_traveller • sa
10
Pros:

الموظفين فى غاية الود والتعاون، والافطار ممتاز والأكثر من ذلك موظفي المطعم في غاية الرقي والادب

2026-05-30 • via Nuitee
بوعلي • extended_group • kw
4
2026-05-30 • via Nuitee
د/ • solo_traveller • sa
10
2026-05-30 • via Nuitee
K
Kamal • family_with_children • my
8
Near by haram gate 307 & 308 (Raidhah)
Pros:

The hotel near by haram & walking distance 2 minutes entering from gate 307 or 308.
Special thanks to hotel staff Mr. Saiful Islam for their excellent service while staying in this hotel.

Cons:

The check-in process was delaying due to room not available and waiting almost 1 hours.Reception Mr.Omar was friendly and very polite person.Room at 9 floor especially in my room shower water slow.
I appreciate your efforts in making my stay enjoyable, and I hope this feedback will help you improve your services. I look forward to visiting your hotel again and experiencing positive changes in the future.

2026-05-30 • via Nuitee
M
Mohammed Shafi • family_with_children • sa
1
Pros:

- Room was not ready by the time we arrived, we arrived at 04:30pm. surprised that no parking is available.
- Second day, by the time we came back from outside at 06:00am our room keys were not working. we waited for almost an hour until they fix the room key issue.
- Front desk staff is very poor in communication and no proper orientation, waited a long time for check-in.

Cons:

Nothing, whole stay was a worse decision.

2026-05-30 • via Nuitee
A
Ahmedmonsef • solo_traveller • eg
7
Acceptable for the location only
Pros:

The location is great and Mr. Abdo was cooperative and friendly with guests and solving buffet issue occurred in breakfast first day on Eid morning

Cons:

The old furniture and not that much comfortable.
Parking available while they permit for some guests only to use, mentionedParking not available i know while I am talking about park my car with fees not for free .... I used Haram Parking

2026-05-30 • via Nuitee
E
Eman • family_with_children • sa
6
كانت مرضيه
Pros:

انه قريب جدا من الحرم عند بوابه رقم 305

Cons:

ابوفيه ماكنش منظم ولا متنوع

2026-05-30 • via Nuitee
Z
Zahid • family_with_children • sa
7
Breakfast was very poor, staff was very helpful especially Saiful Islam
Pros:

Location and staff particularly Mr Saiful Islam very helpful

Cons:

Poor breakfast of no value

2026-05-30 • via Nuitee
R
Resul Ekrem • extended_group • tr
9
2026-05-30 • via Nuitee
N
Nena • extended_group • sa
5
كان تجربه لاباس بها ولكن نتمنى تكون الافضل من ذلك لانها منطقه سياسيه دينيه يأتيها الزوار من كل مكان وهذا يعكس مدى اهتما
Pros:

موقعه جيد والدخول المبكر مقابل سعر معين كان مناسب للنزلاء القادمين للمدينه قبل وقت زمن دخول الفنادق وهذا جميل واكثر راحه

Cons:

الرائحه السيئه بدورات المياه كانت سبب في إزعاجنا بالاقامه ووثقت عمال النظافه ليس بخدمه 24 ساعه وهذا غير مقبول إذا كنت تريد نظافه الغرفه ودورات المياه تعقيمها باستمرار

2026-05-30 • via Nuitee
K
Kareem • family_with_children • eg
1
2026-05-30 • via Nuitee
A
Ahmedmonsef • solo_traveller • eg
7
Acceptable for location only
Pros:

The location and Mr. ABDO for his good attitude with guests complaining

Cons:

Old and not comfortable and requested room service one in the next day for cleaning in the reception and they do nothing.....

2026-05-30 • via Nuitee
M
Muhammad Nabil • solo_traveller • pk
3
Good location but uncomfortable stay
Pros:

Location easy accessible

Cons:

Honestly, the bed was uncomfortable. It featured very poor mattresses that were prone to shaking with even slight movements.

The breakfast provided was also tasteless and of very poor quality.

Furthermore, the bathroom was quite smelly.

2026-05-30 • via Nuitee
هدى • family_with_children • sa
10
Pros:

المكان بصفه عامه جميل ونظيف مُطل على الحرم
وخدمه ممتازه

2026-05-30 • via Nuitee
T
Talha • family_with_children • sa
6
2026-05-29 • via Nuitee
W
wesam • family_with_children • sa
7
2026-05-29 • via Nuitee
H
Hajer • solo_traveller • sa
4
Nothing good about this Hotel, I don’t recommend it at all
Pros:

Nothing

Cons:

The bathroom smell is very bad, there was in food service inside the hotel, there was hair on the bed, the breakfast is limited no multi options, the kettle not clean there was black particles in it, the kettle water keeps boiling never stop, I stoped manually, I burn my hand because of the kettle hand was affected from non stop boiling , also the hotel far from women prayers place . I was not satisfied from whole experience and I will never repeat it again .

2026-05-29 • via Nuitee
M
Mohammed • solo_traveller • sa
10
Pros:

فندق جميل والعاملين محترمين

2026-05-29 • via Nuitee
محمد • couple • sa
9
عبدو
Pros:

الشكر لك الشكر للاخ / عبدووو
مسووول الفندق
بيض الله وجهك حريص ع النزلاء اشد الحرص

Cons:

لا يوجد

2026-05-29 • via Nuitee
احمد • extended_group • sa
7
2026-05-29 • via Nuitee