Budgetel Inn & Suites Hotel

Hotels
6 (122 reviews)
35 28th Street Southwest , Grand Rapids , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Jacuzzi
Spacious rooms
Cons:
Cleanliness issues
Cockroaches
Outdated facilities

Categories

Cleanliness
2.14
Numerous mentions of dirt and cockroaches.
Service
7.61
Staff was helpful, but issues present.
Location
8.15
The location was highlighted positively.
Room Quality
5.1
Room was spacious but not cleaned daily.
Amenities
7.13
Jacuzzi was great but facilities are outdated.
Value for Money
5.59
Standard quality for this hotel tier.
Food and Beverage
6.14
Not specifically mentioned.
Overall Experience
6.11
Mixed experiences with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:05

Property Description

Convenient Location
Situated just 12 km from Gerald R. Ford International Airport, Budgetel Inn & Suites Hotel offers easy access for travelers. Explore nearby attractions like Van Andel Arena, Grand Valley State University, and Grand Rapids Art Museum.

Comfortable Accommodations
Relax in rooms featuring Cable TV with HBO, a microwave, and a refrigerator for your convenience. Enjoy a restful stay with our 24-hour front desk and free WiFi access.

Great Amenities
Benefit from amenities such as free parking, vending machines with snacks and drinks, making your stay hassle-free. Experience the best of Grand Rapids at Budgetel Inn & Suites Hotel.

Book now to secure your stay at Budgetel Inn & Suites Hotel for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6
Based on 122 reviews
Cleanliness: 2.14
Service: 7.61
Location: 8.15
Room Quality: 5.1
Amenities: 7.13
Value for Money: 5.59
Food and Beverage: 6.14
Overall Experience: 6.11
D
DustBunnies solo_traveller us
2
Yikes
Pros:

I liked that there was a balcony and we could open the door to air out the horrible smell.

Cons:

It smelled awful like stale cigarettes and the whole room was absolutely filthy with layers of dust and grime.

2026-05-19 via Nuitee
M
Marisa solo_traveller us
3
The most expensive worst experience of my life and I don’t plan on ever returning.
Pros:

Its location was convenient due to the last minute reservation, the desk clerk was friendly even with being busy and rude guests.

Cons:

The outside entrance door anyone can access it w/o s key card, room 227 door doesn’t shut completely needs additional security, patio door lock was broken, bathroom light doesn’t work, all furnishings needs to be replaced, trash behind/beside all furnishings, refrigerator/ microwave were disgustingly with bad smells, and shower curtain needs to be replaced.

2026-05-16 via Nuitee
C
Christina family_with_children us
4
Pros:

I was very comfortable and the sheets was clean and smelled like bleach.

Cons:

I understand it’s pet friendly but the halls smell like dog heavily. The floors in my room had not been swept of mopped. They need a better cleaning staff for floors in rooms and hallways

2026-05-04 via Nuitee
J
Jason solo_traveller us
1
Terrible Stay
Pros:

Nothing

Cons:

My wife hated it. Place smelled. Floors dirty. Toilet had not been cleaned. Sliding door did not lock and used metal bar to hold door shut. Looked like dogfood was on the floor.

2026-05-03 via Nuitee
R
Robert solo_traveller us
9
Pros:

The day shift lady behind the desk was really helpful and nice and let us check in a little early and if we come back we will use them again...

Cons:

It sometimes little hard to get out of the place cause of traffic

2026-05-03 via Nuitee
S
Sidney solo_traveller us
8
Good in a pinch
Pros:

The room ( sleeping/ living area)was clean and comfortable, the bathroom was clean.

Cons:

The toilet wasn't secured to the floor, shifting every time my wife went to the bathroom. The mini fridge also was questionable as it was unplugged when we entered the room. when finally plugged in it took 24 hours before it started working ( light didn't come on nor did the compressor cycle). Once it started working it was fine.

2026-05-01 via Nuitee
K
Kevin couple us
9
2026-03-19 via Nuitee
C
Cathy solo_traveller us
6
2026-01-25 via Nuitee
R
rick couple us
3
I won’t be visiting this place next time I need a place to stay. There are better places in the area at the same price.
Cons:

Drywall dust on furniture, the hallway had a very bad smell. No tv remote in room I had to go back to front desk to get one. Person who didn’t clean the room should have made sure it was there.

2026-01-25 via Nuitee
R
Ryan solo_traveller us
8
Pros:

Doing a good job

2026-01-19 via Nuitee
A
Aaron extended_group us
10
2026-01-19 via Nuitee
R
Rogers couple us
10
2026-01-12 via Nuitee
K
Kev couple us
7
2025-10-01 via Nuitee
U
Uwimbabazi couple us
8
2025-09-11 via Nuitee
J
Jodi couple us
5
Pros:

The location staff and the jacuzzi was great!!!

Cons:

It was somewhat out dated. The tv when turned on started at 97 for the volumn. People were living in the hotel and there was fighting going on. The shower did not work but was fixed right away.

2025-08-25 via Nuitee
D
Dirk solo_traveller ae
1
BAD
Cons:

Place was extremely dirty with a lot of cock crouches

2025-08-18 via Nuitee
F
Fabian solo_traveller us
2
Cons:

Mugre cucarachas

2025-08-17 via Nuitee
L
Luis E. couple us
10
2025-08-12 via Nuitee
S
Stephen couple ug
10
Pros:

Room was spacious

Cons:

The room was not cleaned everyday

2025-07-29 via Nuitee
R
richard couple us
10
2025-07-28 via Nuitee