The Capitana Key West

Hotels
9 (3730 reviews)
2401 North Roosevelt Boulevard , Key West , us
+1 305-296-6925

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3730 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
S
Shay • solo_traveller • il
10
שווה את התמורה
Pros:

המקום יפה ,החדרים גדולים ומרווחים והצוות אדיב .
היתה איזשהו בעיה לא נעימה בחדר ,שטופלה מיידית .
המלון היה ממש בסדר והוריד לי חלק מהתשלום של אחד הימים כפיצוי.

2026-07-25 • via Nuitee
C
Colleen • extended_group • us
10
I wish I could have stayed here longer! All inclusive luxuries, friendly attentive staff, updated and user friendly tech
Pros:

Clean, gorgeous grounds and rooms.

Cons:

Everything exceeded my expectations

2026-07-25 • via Nuitee
D
Dr. Yossi Adir • solo_traveller • il
10
מומלץ ביותר למשפחות
Pros:

מלון מעולה, צוות נהדר, נוף מדהים, מיקום מושלם. בקיצור, מומלץ לזוגות ולמשפחות

2026-07-25 • via Nuitee
Z
Zurab • solo_traveller • us
10
2026-07-25 • via Nuitee
C
Claudia • solo_traveller • de
9
Pros:

Sehr freundliches Personal.
Sehr unkompliziert mit Wasser und Poolhandtüchern inklusive

Cons:

Die Frühstücksmöglichkeit im Market war OK.

2026-07-25 • via Nuitee
A
Ana • extended_group • us
9
Relaxing stay at a great location! Will be back.
Pros:

Very comfortable & clean rooms. Great pool area. Loved the poolside drinks & service. Staff was wonderful.

Cons:

No complaints.

2026-07-25 • via Nuitee
A
Alon • extended_group • il
10
As relaxing as can be
Pros:

Very nice hotel, spacious rooms, great staff, lovely swimming pool. Real relaxed resort ambience

Cons:

The location is rather remote from downtown and most Key West attractions and no shuttle service offered

2026-07-24 • via Nuitee
T
Terrance • couple • us
2
Would have been great but the cleanliness needs to be addressed.
Pros:

The beach cabana was cool

Cons:

All of the tiny ant like bugs that greeted us every morning and the floors were filthy.

2026-07-24 • via Nuitee
S
Sharona • couple • il
9
Pros:

המתקנים , המיקום והעיצוב של המלון מהממים, החדר יפייפה ומפנק

Cons:

אין אופציות לארוחת בוקר, האוכל בבר לא מגוון

2026-07-24 • via Nuitee
M
Mariusz Wiśniewski • couple • pl
10
Prawdziwa perełka na Key West! :)
Pros:

To najprawdopodobniej najlepszy hotel na całym Key West. Jest stosunkowo nowy, wszystko wygląda świeżo i jest świetnie utrzymane. Do dyspozycji gości jest przepiękny basen z barem, a dosłownie kilkadziesiąt metrów dalej można odpoczywać na leżakach ustawionych bezpośrednio przy zatoce – idealne miejsce na relaks i podziwianie widoków.

Z niewiadomych powodów otrzymaliśmy bezpłatny upgrade z dużego pokoju do ogromnej, przepięknej willi z dwiema sypialniami i prywatnym tarasem, położonej z dala od zgiełku. To było fantastyczne zaskoczenie i sprawiło, że pobyt był jeszcze bardziej wyjątkowy.

Hotel znajduje się około 3,5 km od centrum. My codziennie korzystaliśmy z Ubera, co było bardzo wygodne, ale spokojnie można również wybrać się na spacer.

To naprawdę przepiękne miejsce.

Cons:

Szczerze mówiąc, nie było ani jednej rzeczy, która by nam się nie spodobała. Po prostu petarda!

2026-07-24 • via Nuitee
R
Reydel Donny • extended_group • us
10
2026-07-23 • via Nuitee
P
Peter • couple • us
10
amazing
Pros:

Everything

Cons:

nothing

2026-07-23 • via Nuitee
Y
yury • solo_traveller • ru
10
Pros:

Всё. Шикарный, новый, чистый отель, с дружелюбным персоналом

Cons:

В одной из ванн в кране раковины не было горячей воды. Но это была мелочь по сравнению совсем остальным

2026-07-22 • via Nuitee
S
shimrit • family_with_children • il
8
2026-07-22 • via Nuitee
R
Ricardo • couple • us
7
No worthy the price
Pros:

Clean building, clean spaces, and room, big one

Cons:

Pool too small, no depth enough just in a small part of it. I have a room with a view to the heather pipes and pool equipment, no nice view at all, even I asked to change my room but they said they couldnt.
Price to the cabana pretty high, the tv was not working had to change to another one. Too hot they should have a fan or something similar in the cabana. Restaurant breakfast just small coffee bar with some sandwiches.
For the price I was expecting much more

2026-07-22 • via Nuitee
Z
Zoltan • family_with_children • hu
9
Pros:

Szép & tiszta. Jó lokáció és bár a parton nem tudaz fürdeni a tengeri hínár nem éri el.
Szép szobák & medence & van parkolója.
Kôzpont 8p Uberrel ami 10Usd ( központban 6-20usd/ óra a parkolás )

2026-07-21 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Amazing hotel and staff

Cons:

Nothing

2026-07-21 • via Nuitee
C
Charline Fontanetti da Silva • family_with_children • us
10
Pros:

Quartos limpos e espaço!
Camas confortáveis, toalhas de banhos grande!
Funcionários gentis e eficiente.

Cons:

Poderia ter café da manhã incluso no valor da diária!

2026-07-21 • via Nuitee
J
Joe • family_with_children • us
10
We had a wonderful time.
Pros:

The pool was amazing and the room was clean and spacious.

Cons:

There was a palm tree blocking our balcony view.

2026-07-21 • via Nuitee
S
Shachar • family_with_children • il
10
Pros:

יפה, נקי והחדר היה מרווח, מיטות נוחת מאוד

2026-07-20 • via Nuitee