The Capitana Key West

Hotels
9 (3688 reviews)
2401 North Roosevelt Boulevard , Key West , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3688 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
K
Konrad • family_with_children • de
8
Pros:

Hotel und Anlage waren sehr sauber.
Das Frühstück war gut. Ausreichend Parkplätze vorhanden.

2026-07-03 • via Nuitee
R
ronen • solo_traveller • us
8
2026-07-03 • via Nuitee
S
Susan • couple • us
10
2026-07-02 • via Nuitee
V
vidiane • solo_traveller • br
10
2026-07-02 • via Nuitee
L
Linda • couple • gb
8
2026-07-02 • via Nuitee
F
Fábio • family_with_children • br
10
Cons:

Precisam melhorar o serviço de internet.

2026-07-02 • via Nuitee
S
sandra • couple • ar
10
Hermoso Hotel
Pros:

Hermosa habitación, amplia, comoda, la piscina y las vistas increíbles. Tienes lugar de hidratación en cada piso con agua y hielo.

Cons:

Nos gustó todo, como acotación pero que ya sabiamos no tiene playa, y esta a unas 20 cuadras de la duval , que en nuestro caso estabamps en auto y no fue problema.

2026-07-01 • via Nuitee
J
Joseph • family_with_children • gb
10
Great place lovely facilities
Pros:

Great property location and very quiet . Pool area was lovely and views stunning .

Cons:

We stayed in a Family Room and had no storage for kids. Very squashed in with only one bathroom. Too small for family of 5.

2026-07-01 • via Nuitee
W
Will • couple • us
9
Pros:

Beautiful property with sand area near water. Pool was nice.

Cons:

No complimentary breakfast. All the other 6 hotels we stayed in on our road trip offered free breakfast. This was the most expensive hotel we stayed in and it didn’t offer free breakfast

2026-06-30 • via Nuitee
G
Gemma • solo_traveller • es
3
Pros:

The room are nice, confortable and clean

Cons:

The gym are really small, no beach at the hotel, just a small peace of sand..very disappointing. The restaurant closes very soon. I would not repeat this hotel nor would I recommend it to anyone

2026-06-30 • via Nuitee
M
Marana1975 • solo_traveller • de
10
2026-06-30 • via Nuitee
L
Lisa • couple • us
10
Really nice
Pros:

Super nice

Cons:

Mattresses were a bit too firm

2026-06-30 • via Nuitee
S
Sirin • solo_traveller • tn
9
2026-06-29 • via Nuitee
M
Meade • couple • us
2
Cons:

Paid full price put in the worst room behind a wall. No beach or pool view

2026-06-29 • via Nuitee
T
Tomer • solo_traveller • il
10
2026-06-28 • via Nuitee
M
Mara • family_with_children • de
10
Perfekt wir haben es geliebt
Pros:

Sehr schönes Hotel
direkt mit Sekt empfangen wurden
Zimmer war der Hammer
Pool sehr schön
Auch der Barkeeper war Mega leider weiß ich seinen Namen nicht
Absolut zu empfehlen

Cons:

Nix

2026-06-28 • via Nuitee
M
Minu • family_with_children • us
9
Pros:

Nice and clean rooms. Great atmosphere!

Cons:

Little challenge to enjoy by the pool side due to bug bite during evening hours.

2026-06-28 • via Nuitee
T
Travis • family_with_children • us
9
2026-06-28 • via Nuitee
J
Jacek • family_with_children • pl
10
2026-06-28 • via Nuitee
C
Christy • couple • us
10
We loved it
Pros:

New condition, clean, staff very nice friendly helpful

Cons:

Needed another blanket on bed

2026-06-26 • via Nuitee