The Capitana Key West

Hotels
9 (3827 reviews)
2401 North Roosevelt Boulevard , Key West , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3827 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
I
Inbar • family_with_children • il
8
טוב מאוד
Pros:

נקי ונוח. מלון חדש יחסית.

Cons:

החדר קצת היה קטן. לא היה זרם מספיק חזק במקלחת.

2026-09-19 • via Nuitee
E
ellen • solo_traveller • us
10
Pros:

Nice place. Few minutes to all attractions of key west.

Cons:

Designated smoking area for the guests.

2026-09-19 • via Nuitee
S
Samuel • couple • us
10
2026-09-19 • via Nuitee
G
Gil • couple • us
10
2026-09-18 • via Nuitee
L
Lamichhane • couple • us
10
2026-09-18 • via Nuitee
B
Bram Vlaeminck • solo_traveller • be
10
Cons:

Ze hadden geen weegschaal om de valiezen te wegen.

2026-09-16 • via Nuitee
T
Tabitha • couple • us
10
2026-09-14 • via Nuitee
C
Christine • couple • de
10
Pros:

Alles war super. Die Zimmer wurden mehrmals am Tag gereinigt. Die Hotelmitarbeiter waren sehr freundlich und hilfsbereit. Wasser und Eiswürfel standen kostenfrei zur Verfügung. Wir kommen wieder.

2026-09-13 • via Nuitee
A
Abraham • solo_traveller • us
10
2026-09-12 • via Nuitee
O
Olga • solo_traveller • il
10
Pros:

מקום נקי עם נוף חלומי. בריכה נעימה וחדר נקי ונח. מומלץ ביותר . נהננו מאוד, הבנות לא רצו לעזוב.

2026-09-11 • via Nuitee
K
Karthikeyan • couple • us
10
2026-09-08 • via Nuitee
P
Phong • family_with_children • us
10
2026-09-08 • via Nuitee
M
Molly • couple • us
10
Perfect weekend!
Pros:

Great setting on the water with nice beach & view!! Hotel & Rooms are very well designed & have all the right touches!! Great pool & nice outdoor bar with good menu!! Everyone was friendly & very attentive!!

2026-09-08 • via Nuitee
F
Fagundes • couple • us
8
2026-09-08 • via Nuitee
N
Naim Funt • couple • il
9
אמליץ למי שמחפש נוחות ופסיליטי אבל אין הצדקה למחיר
Pros:

המלון יפיפיה נוף לאוקיינוס חדר גדול מרווח מותאם לשהייה
ארוכה אבל יקר ולא מצדיק את המחיר בטח כשלא מנצלים את הריזורט ומשלמים עוד 35 דולר על כלום. חניה חינם יתרון

Cons:

את המחיר הלא הגיוני ללילה

2026-09-07 • via Nuitee
D
Dana • couple • us
10
Great environment to stay with your family
Pros:

Beautiful place

Cons:

Very good location and excellent service and environment

2026-09-06 • via Nuitee
D
Danielle • family_with_children • gb
8
Great boutique hotel with wonderful staff
Pros:

Nicely designed hotel, the staff were all
Amazing. Food options limited but nice and well
Priced. Location is out of town but that worked well
For us with young children. Pool was great.

Cons:

The floor in our room felt dirty and sticky . The night time staff were a bit rude

2026-09-06 • via Nuitee
M
Mary Jo • couple • us
8
Pros:

They were open and friendly, but if you didn't get in before 10 there was limited options.

2026-09-05 • via Nuitee
P
Pierre-Olivier • family_with_children • be
8
2026-09-04 • via Nuitee
L
Lorena • extended_group • co
10
Confortable, modern with a super nice pool
Pros:

The hotel is beautiful, the pool is very nice and my baby loved it.

Cons:

I really enjoyed everything however it would be perfect if the hotel had a restaurant.

2026-09-04 • via Nuitee