The Capitana Key West

Hotels
9 (3827 reviews)
2401 N Roosevelt Blvd , Key West , UNITED STATES
305.296.6925

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Free
Children allowed
Pets allowed

Facilities

Private sandy beach
Outdoor swimming pool with pool lift
McKee's Tiki Bar
Beach Market Cafe
Fitness center
Cabana rentals
Beach loungers and shaded hammocks
Dedicated cottage spa pool
Pet-friendly (Opal Paws, max two dogs per room)
Free parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Find your home away from home at The Capitana, a boutique hotel in Key West. Take your pick from spacious suites, private cottages, and guestrooms with furnished balconies overlooking the glimmering Gulf waters. Our accommodations bring the serenity and natural beauty of the Florida Keys into each interior. Breezy, comfy furnishings and coastal-chic decor set the scene for your oceanside getaway. The Capitana Key West offers the intimacy of a B&B and the well-curated luxury of a boutique hotel, in a sublime coastal setting. You'll find waterfront views, a beautifully landscaped pool (complete with tiki bar), delicious dining options, and well-appointed accommodations here. Our Key West hotel is also pet-friendly, and conveniently located near all the can't-miss attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Cot

    Cot available for ages 0–2: free.

  • Payment

    Payment: pay at the property.

Location

Guest Reviews

9
Based on 3827 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
T
Thomas • couple • us
8
2026-11-07 • via Nuitee
G
Grigg • couple • us
9
2026-11-06 • via Nuitee
B
brosseau • couple • ca
8
2026-11-05 • via Nuitee
Éva • couple • hu
7
Pros:

We liked the design of the room and the hotel. There is a well-kept garden and a pleasant pool area. The staff is very friendly.

Cons:

However, the staff is really friendly, we had the feeling that the end of our stay that maybe not all information were shared e.g. bike renting. Due to the location, the humidity of the air is always high so the room was also damp even if the air conditioning was turned on to cool and dry the air inside. The heating mode and dry cool air supply would be useful because the heat of the sun cannot dry the room.

2026-11-04 • via Nuitee
J
john • extended_group • us
10
Pros:

great staff ,very friendly and would stay again

2026-11-04 • via Nuitee
A
Anne-Mette • family_with_children • no
10
Anbefales
Pros:

Velkomsten med champagne og hyggelig dame i front desk ved ankonst. Nydelig bassengområde med jacuzzi. Flott rom med komfortabel seng. Deilig med unlimited tilgang til vannflasker.

Cons:

Etter Service/housekeeping kom vi til åpen dør til rommet, den var ikke skikkelig lukket og stod derfor åpen.. Da vi sa ifra om dette fikk vi ingen unnskyldning, bare "ok, I'll tell her.", og virket litt likegyldig Hun burde beklaget på vegne av hotellet. Vi må kunne stole på at rommet er låst når Service er ferdig!

2026-11-04 • via Nuitee
N
Nagy • family_with_children • hu
10
2026-11-03 • via Nuitee
A
Alexandra • couple • se
8
2026-11-03 • via Nuitee
J
Jim • couple • us
10
First class!
2026-11-03 • via Nuitee
S
Sebastian Alberto • couple • ar
9
2026-11-02 • via Nuitee
L
LUIS ALFREDO • couple • co
8
Muy agradable
Pros:

La habitación . Su confort, su decoración, tamaño, limpieza. Generosidad en las toallas

Cons:

Un espacio adecuado para desayunar acorde al costo y buen estilo de las habitaciones. Un restaurante a la altura del alojamiento

2026-11-02 • via Nuitee
M
Mike • couple • ch
9
Pros:

Resort feeling with pool and poolside bar with restaurant

2026-11-02 • via Nuitee
M
Marko • family_with_children • de
10
Modernes Hotel in Key West
Pros:

Gutes modernes Konzept. Pool und Strandbereich sehr gut gemacht.
Personal am Pool sehr freundlich und. Relativ neues Haus.

Cons:

Die Musik am Pool läuft den ganzen Tag.
Preis für eine Nacht natürlich zu hoch. Aber das ist halt leider Key West.

2026-11-01 • via Nuitee
G
Grippo • family_with_children • us
10
Pros:

Nice and quiet and relaxing.

Cons:

The only thing I didn't like was that there was no restaurant, but it's okay.

2026-11-01 • via Nuitee
T
Tatu • couple • fi
10
Rauhallinen keidas levähtämiseen pitkän ajomatkan jälkeen.
Pros:

Hotelli ei sijaitse keskellä vilkkainta vanhaa kaupunkia - onneksi. Pysäköintitilaa oli hyvin ja tien äänet eivät kantautuneet huoneeseen tai hotelli allasosastolle, joka on rannan puolella. Altaiden lisäksi piha-aluetta on jatkettu taitavasti myös rannalle, jossa voi rentoutua rauhassa merta katsellen, jos allasosaston äänimaailma sattuu olemaan turhan voimakasta. Allasbaari palvelee ja paikkoja näytti olevan varsin reilusti tarjolla. Sisäänkirjautumisen yhteydessä meille tarjottiin lasilliset kuohuviiniä ja jokaisesta kerroksesta löytyi erillinen vesibaari hissin vierestä, josta sai napattua kätevästi täydennystä matkalla altaalle tai takaisin huoneeseen. Toisin kuin monissa muissa Key Westin hotelleissa - täällä on ilmainen pysäköinti.

Cons:

Ei mitään pahaa sanottavaa. Hotelli oli kaikkea sitä, mitä kaipasimme!

2026-10-31 • via Nuitee
T
Tamas • family_with_children • hu
10
Magnifico 👌
Pros:

Csúcs volt

Cons:

Kevés időt voltunk ott

2026-10-31 • via Nuitee
E
Erik • family_with_children • se
10
Toppen!
Pros:

Poolen var fantastisk. Sköna solstolar med fina handdukar. Bilderna talar sanning.

Cons:

Allt var bra

2026-10-31 • via Nuitee
G
gradyh • family_with_children • us
10
Pros:

We liked EVERYTHING! The location was perfect. The Resort, the accommodations, food, and Staff were all above and beyond. A 10 out of 10 easy.

Cons:

The only thing we didn't like was having too leave 😔 6 days was not quiet enough.

2026-10-29 • via Nuitee
M
Martin • family_with_children • de
10
Wir kommen wieder!
Pros:

Alles sehr sauber, gut ausgestattet, neu, mit genügend Platz.

Cons:

Gab gar nichts zu beanstandend, was wirklich selten ist.

2026-10-29 • via Nuitee
D
David • family_with_children • gb
8
2026-10-29 • via Nuitee