Savoy Hotel Mactan Cebu near Newtown Beach

Hotels
7.8 (937 reviews)
The Mactan Newtown Newtown Boulevard, Lapu-Lapu City, Cebu , Mactan , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Cons:
Dirty Decor
Long Waits

Categories

Cleanliness
6.55
Multiple mentions of musty smells, dirty decor, and stained linens indicate cleanliness issues.
Service
8.55
Service varied, with some friendly staff; however, long wait times at check-in and breakfast affected overall satisfaction.
Location
9.05
Location is good, but some reviews mention it's far from certain attractions.
Room Quality
7.05
Inconsistent quality with mentions of poor maintenance and outdated facilities.
Amenities
8.55
Availability of a private beach and other amenities mentioned positively, though organization issues arose.
Value for Money
7.55
With high prices mentioned and quality concerns raised, perceived value fell short.
Food and Beverage
7.05
Consistent complaints about breakfast options and quality impact the rating.
Overall Experience
8.05
Overall experience was mixed; positive aspects overshadowed by significant issues in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:02

Property Description

Luxurious Accommodation with Exclusive Amenities
Savoy Hotel Mactan, nestled in Mactan, offers a 4-star experience with a private beach area and air-conditioned rooms. Enjoy free WiFi, room service, and airport transfers during your stay.

Fitness Center and Indoor Swimming Pool
Stay active at the hotel's fitness center, then unwind by taking a dip in the indoor swimming pool.

Convenient Location with Nearby Attractions
Explore the beauty of Mactan with Mactan Newtown Beach just 1.3 km away and Shangri-La Beach a short distance from the hotel.

Book your stay at Savoy Hotel Mactan for a luxurious and convenient experience.

Important information:

Please be informed that our swimming pool will be closed for renovation and maintenance from February 27 to March 31, 2023. This closure is necessary to ensure that we can provide you with a safe and enjoyable experience.

We will take this opportunity to improve the facilities and make necessary repairs to the building.

In the meantime, you may proceed to our Front Desk and get your wristbands to access the pool at the Belmont Hotel Mactan. If you wish to dine in, you may also order a la carte dishes at their Float Bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 937 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 8.05
J
Jasinthan • extended_group • ch
2
Pros:

Well located, new hotel.

Cons:

The rooms were small. The bathroom very small. No hot water. I had an issue with the door, couldn't closed it and then i had an issue the locker, so i lost around 1 hour with that. The checkin was too long around 1:30h. We were 7 friends, all had the hot water problem, they didn't care or even proposed us an upgrade. Sad, because the hotel is well located. They should improve.

2026-05-27 • via Nuitee
H
Harald • couple • de
6
Cons:

Hatte einen direkten strandzugang erwartet

2026-05-26 • via Nuitee
M
m.a. • solo_traveller • us
6
2026-05-25 • via Nuitee
L
Lhei • solo_traveller • us
9
2026-05-23 • via Nuitee
L
Luz • couple • ph
7
2026-05-22 • via Nuitee
B
Bradley • couple • au
8
Good value hotel in a great location with excellent staff.
Pros:

Location and breakfast was good and the staff excellent are very helpful

Cons:

The tap in my bathroom was broken and hard to use

2026-05-18 • via Nuitee
V
VASILEIOS • solo_traveller • gr
9
Cons:

The internet on the 16th floor kept going out

2026-05-18 • via Nuitee
M
Mary • extended_group • us
8
2026-05-18 • via Nuitee
I
Ivy • extended_group • au
5
2026-05-17 • via Nuitee
E
Elsabet • extended_group • ae
8
Pros:

Good Location!

2026-05-12 • via Nuitee
S
stan • solo_traveller • us
4
The staff is always incredible at least the service folks no complaints there. Room was clean. Bu
Pros:

I picked hotel because it said it had a private beach. I assumed it was beach front. Its not its a 10 minute walk.

Cons:

My room smelled bad. That musty moldy smell that just won't go away which surprised me given i was on the 15th floor. I complained they sent someone with air freshener to spray the room with a different equally annoying fragrance. It obviously doesn't solve the problem. Also for some reason the shower didnt have hot water for a day and a half.

2026-05-08 • via Nuitee
T
Teresa Zamudio • couple • no
8
2026-05-05 • via Nuitee
S
stan • solo_traveller • us
4
Sadly was kind of disappointed overall.
Pros:

Location was fine. Built up area so all kind of new. Staff was great as always with Filipino hotels. They will do anything to try and accommodate any needs.

Cons:

The room smelled bad. Musty mildew odor. When complain they bring some floral scent to spray. Not helpful just another irritating smell. The water pressure in shower very inconsistent. For about a day and a half I could not get hot water to shower. Also they say private beach so I assumed beach front. Its not have to walk to beach about 10 minutes away. It was fine but I just assumed I could walk out of hotel and be on the beach.

2026-05-04 • via Nuitee
M
Moore • solo_traveller • us
9
It was perfect for a Adult Solo traveler, Lots of food choices near by.
Pros:

I loved the location. The price of the stay was reasonable. Breakfast was just ok, but lots to choose from with the buffet. Great for solo travel or an adult group. Kids may get a little bored at this location.

Cons:

Food at breakfast wasn't warm. They were consistently out of ingredients for fruit shakes.

2026-05-03 • via Nuitee
D
Dugee • solo_traveller • mn
8
2026-05-02 • via Nuitee
N
Nigel • couple • au
7
Good
Pros:

Location

Cons:

To far from beach, staff not the nicest

2026-05-01 • via Nuitee
S
Simon • couple • gb
4
Below average but staff friendly
Pros:

Friendly helpful staff

Cons:

Bad smell in toilet and strange sounds in the extraction pipes.
Breakfast was awful and way overcrowded and bad value for the price not even any Cereal available

2026-05-01 • via Nuitee
P
Paolo Alegro • couple • au
6
2026-04-29 • via Nuitee
J
Jacquilyn Igot • couple • no
9
2026-04-29 • via Nuitee
G
Gaia • couple • it
7
Pros:

Accoglienza del personale

Cons:

Blatte nelle tubature che si trovavano in bagno, struttura non pulitissima

2026-04-28 • via Nuitee