Hotel Piano

Hotels
9.2 (1427 reviews)
ul. Jana Pawła II 19 , Lublin , pl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Rich breakfast options
Good location
Cons:
Issues with some staff service
Concerns about cleanliness
Street noise from windows

Categories

Cleanliness
8.38
Some complaints about cleanliness, particularly regarding the carpet.
Service
9.57
Overall positive sentiment towards staff, though one negative experience was noted.
Location
9.38
Positive feedback on the location, with good connections.
Room Quality
9.07
General satisfaction with the room quality, with mention of the need for updated equipment.
Amenities
8.88
Acceptable, but there's mention of old equipment in the gym.
Value for Money
9.57
Many reviews state this hotel provides solid value.
Food and Beverage
9.18
Positive sentiments about breakfast, though with some mixed feedback noted.
Overall Experience
9.57
General consensus indicates a highly satisfactory experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:03

Property Description

Modern Rooms with City Views
Hotel Piano offers modern, air-conditioned rooms equipped with a TV, electric kettle, and stylish bathrooms. Some rooms even feature a relaxing bath and stunning city views, ensuring a comfortable stay for all guests.

Convenient Facilities and Services
Guests can enjoy access to a sauna, 24-hour front desk, and a beautiful garden during their stay at Hotel Piano. The property also provides meeting facilities, luggage storage, and ironing services, catering to both leisure and business travelers' needs.

Ideal Location and Nearby Attractions
Conveniently situated just 5 km from Lublin's Old Town, Hotel Piano is close to major landmarks such as Lublin Castle and Lublin International Fairs. With easy access to the train station and airport, guests can explore the city with ease.

Experience comfort and convenience at Hotel Piano. Book your stay now for a memorable visit to Lublin!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1427 reviews
Cleanliness: 8.38
Service: 9.57
Location: 9.38
Room Quality: 9.07
Amenities: 8.88
Value for Money: 9.57
Food and Beverage: 9.18
Overall Experience: 9.57
D
Dolintse solo_traveller ua
6
2026-07-18 via Nuitee
O
Olha family_with_children ua
9
2026-07-17 via Nuitee
I
Irena extended_group lt
10
2026-07-15 via Nuitee
J
Joanna family_with_children pl
9
Pros:

Dobra lokalizacja, parking naziemny i podziemny, czyste pokoje, miły personel.

Cons:

Podczas pobytu odbywało się wesele w budynku hotelu. Informację dostaliśmy przy zameldowaniu. Ogólnie sama impreza nie była uciążliwa, bo jest całkiem dobre wyciszenie w salach konferencyjnych. Jedynie w sytuacji kiedy palący goście wesela otwierali drzwi na zewnątrz patio w sali gdzie odbywało się wesele, wtedy słychać było głośną muzykę oraz krzyki podchmielonych weselników, co wybudzało ze snu. Dobrze by było rozważyć jakieś ograniczenia po godzinie 22 a tym bardziej po 23,24, typu przekierowanie palących gości weselnych do wyjścia przy lobby a nie przy sali weselnej, tak aby hałasy z sali weselnej nie roznosiły się na zewnątrz hotelu.

2026-07-13 via Nuitee
D
dm81 solo_traveller pl
10
Pros:

Pokój duży przestronny. Łazienka duża funkcjonalna. Bardzo czysto. Telewizor z kablówką. Klimatyzacja. Śniadanie spory wybór,bardzo smaczne wszystko. Mimo odbywajacej się imprezy było a pokoju cicho. Pokój na drugim piętrze z dala od restauracji. Dał rade nie było słychać imprezy. Wyspaliśmy się dobrze. Łóżka wygodne. Pozwolono nam zaparkować na podziemnym parkingu bo na górze nie było miejsc. Zadowoleni z pobytu.

Cons:

-

2026-07-12 via Nuitee
F
Fietko solo_traveller pl
9
2026-07-12 via Nuitee
A
Agnieszka solo_traveller pl
10
2026-07-11 via Nuitee
A
Andrii solo_traveller ua
4
Pros:

Отличные завтраки, хороший персонал.

Cons:

В номере плохо пахло, при включении кондиционера сильно гудел.

2026-07-11 via Nuitee
Žilvinas solo_traveller lt
9
Patogiai
Pros:

Švaru, tvarkinga, lovos patogios, skanūs pusryčiai, pasirinkimo yra, vieta dėl išvažiavimo patogi, bet pasivaikščiojimui netinka. Šalia parduotuvė, degalinė. Restoranas puikus, valgėm ir vakarienę, buvo skanu, padavėjas fainas, supranta iš pusę lūpų ko nori. Aptarnavimas mandagus.

Cons:

Trūko kambaryje stiklinių, daugiau viskas super

2026-07-09 via Nuitee
A
Andrejus family_with_children lt
9
2026-07-09 via Nuitee
A
Andrew couple gb
10
A great hotel with friendly helpful staff
Pros:

The staff were very friendly and helpful, the hotel was clean and modern, I will certainly stop here again in the future

2026-07-08 via Nuitee
K
Karolina solo_traveller pl
10
2026-07-08 via Nuitee
J
Jonboy4969-2 Couples Boston, Lincolnshire, England
10
A brilliant hotel... one of the best so far on our trip
Pros:

What a wonderful fun hotel, we are currently doing a driving trip around Europe and we chose Hotel Piano as a stop off hotel on our way to the main hotel we are stopping in Krakow for a few days.

We did not know what to expect, the price of the hotel is not expensive, so we wrongly assumed low quality, we could not be further from the truth.

There was ample parking, with disabled bays available, going into the entrance was a little dark, but that was the whole ambiance of the hotel, the receptionist was very friendly, and sorted us out in double quick time.

We got to our room, which was huge, and for once on this trip it had disabled facilities in the bathroom, a huge shower area which was lovely and a decent shower it was too, not the dribbly ones you seem to get these days, but I see why, to save water.

The room had a separate part with wardrobe and large chair, or small sofa, which ever, and the bed was big and very very comfortable, unfortunately like most Euro hotels the pillows they use are not the best, you know the ones where you put your head on and they just deflate to nothing, but we asked for extra, and within 10 minutes they were there in the room.

There was a wedding on, or what looked like a wedding party, so they were busy, we decided to eat at the hotel restaurant, and we were shown to a room where the normal hotel guests were eating, as the party had the main restaurant.

We were given a a menu, it was in both Polish and English, a nice touch, and we chose our meals, again we did not expect much in the terms of quality and quantity, but again we were proved wrong, the food was stunning, tasted wonderful, was beautifully presented, and was priced at the lower end of the price range we have experienced so far, and then the desserts, to die for, the fruit was fresh, the ice cream was really nice, and the additional sweets/candy on the top were a nice reminder of our childhood, many years ago.

The rooms were very well insulated and kept outside noise at bay, only the odd emergency services sirens could be heard, but faintly, we both had a great nights sleep, to be honest one of the best so far this trip.

Breakfast was ok, we had enough of what we wanted, again which was tasty and plentiful.

We loved the carpets in the hotel, with Song lyrics from some the most famous songs written, from the time you enter the building to the corridors to your room, and in your room too, really cool, and a really nice touch to make this hotel stand What a wonderful fun hotel, we are currently doing a driving trip around Europe and we chose Hotel Piano as a stop off hotel on our way to the main hotel we are stopping in Krakow for a few days.

We did not know what to expect, the price of the hotel is not expensive, so we wrongly assumed low quality, we could not be further from the truth.

There was ample parking, with disabled bays available, going into the entrance was a little dark, but that was the whole ambiance of the hotel, the receptionist was very friendly, and sorted us out in double quick time.

We got to our room, which was huge, and for once on this trip it had disabled facilities in the bathroom, a huge shower area which was lovely and a decent shower it was too, not the dribbly ones you seem to get these days, but I see why, to save water.

The room had a separate part with wardrobe and large chair, or small sofa, which ever, and the bed was big and very very comfortable, unfortunately like most Euro hotels the pillows they use are not the best, you know the ones where you put your head on and they just deflate to nothing, but we asked for extra, and within 10 minutes they were there in the room.

There was a wedding on, or what looked like a wedding party, so they were busy, we decided to eat at the hotel restaurant, and we were shown to a room where the normal hotel guests were eating, as the party had the main restaurant.

We were given a a menu, it was in both Polish and English, a nice touch, and we chose our meals, again we did not expect much in the terms of quality and quantity, but again we were proved wrong, the food was stunning, tasted wonderful, was beautifully presented, and was priced at the lower end of the price range we have experienced so far, and then the desserts, to die for, the fruit was fresh, the ice cream was really nice, and the additional sweets/candy on the top were a nice reminder of our childhood, many years ago.

The rooms were very well insulated and kept outside noise at bay, only the odd emergency services sirens could be heard, but faintly, we both had a great nights sleep, to be honest one of the best so far this trip.

Breakfast was ok, we had enough of what we wanted, again which was tasty and plentiful.

We loved the carpets in the hotel, with Song lyrics from some the most famous songs written, from the time you enter the building to the corridors to your room, and in your room too, really cool, and a really nice touch to make this hotel stand out from the rest.

From a hotel we were unsure about when we booked, to it being the best hotel so far on our holiday…. Five stars is NOT enough for this place. out from the rest.

From a hotel we were unsure about when we booked, to it being the best hotel so far on our holiday…. Five stars is NOT enough for this place.

2026-07-06 via Tripadvisor
A
Andrzej solo_traveller pl
10
Pros:

Bez uwag

2026-07-06 via Nuitee
K
Krzysztof solo_traveller pl
6
2026-07-05 via Nuitee
L
Lidia solo_traveller pl
10
2026-07-05 via Nuitee
S
Stańko solo_traveller pl
10
Pobyt Hotel Piano
Pros:

Wystrój i komfort w pokojach
Klimatyzacja w pomieszczeniu
Bufet i jakość serwowanych potraw (w tym śniadania)
Przestrzenna elegancka łazienka
Czystość na wysokim poziomie
Pomocny personel
Świetna lokalizacja hotelu

Cons:

Mały i wąski parking

2026-07-03 via Nuitee
M
MS75FC solo_traveller pl
10
Pros:

Świetne, komfortowe miejsce.
Dobre WiFi, czysto, duży pokój

.

2026-07-01 via Nuitee
K
Krystyna solo_traveller pl
10
Pros:

To kolejny raz w tym hotelu. Polecam

2026-06-30 via Nuitee
M
Marcin solo_traveller pl
8
2026-06-29 via Nuitee