Pousada Palácio Estoi, Faro - Small Luxury Hotels Of The World

Hotels
Pestana Hotel & Resorts
8.8 (1669 reviews)
Rua São José - Estoi , Estói , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful art and architecture
Friendly and attentive staff
Cons:
Food quality issues
Cleanliness concerns in certain areas

Categories

Cleanliness
8.3
Some cleanliness issues mentioned, including poorly maintained garden and bathroom ventilation.
Service
9.7
Service is frequently praised as attentive and friendly across multiple reviews.
Location
9
Location is appreciated for its proximity to attractions, though some mention distance from the town center.
Room Quality
8.5
Rooms are described as clean and spacious but lacking some amenities like coffee making facilities.
Amenities
9
Amenities such as spa and pool receive positive remarks.
Value for Money
8.7
Pricing may be seen as high when considering issues with food quality.
Food and Beverage
8
Food quality at the restaurant does not meet expectations, with specific complaints about menu variety.
Overall Experience
9.2
Overall experience is highlighted as unique, with guests enjoying the historical aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:50

Property Description

Contemporary Rooms with Modern Amenities
The air-conditioned rooms at Pousada Palacio de Estoi offer a contemporary design and luxurious private bathrooms, providing a comfortable stay for guests. Some rooms even feature wall-mounted flat-screen TVs for entertainment.

Historic Architecture and Tranquil Gardens
Immerse yourself in the rich history of the 19th-century palace as you explore the original wall paintings and antique furnishings. Relax in the serene gardens and tea pavilions, offering a peaceful retreat from the bustling city life.

Relaxation and Leisure Activities
Indulge in ultimate relaxation by swimming in the indoor and outdoor pools or unwinding in the sauna. For the more active guests, cycling and hiking opportunities await nearby, ensuring a well-rounded stay.

Experience a blend of luxury, history, and relaxation at Pousada Palacio de Estoi. Book now for an unforgettable stay!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type.

Please specify the extra beds required, if any.

Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that public parking is free in specific areas by the wall or outside of it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1669 reviews
Cleanliness: 8.3
Service: 9.7
Location: 9
Room Quality: 8.5
Amenities: 9
Value for Money: 8.7
Food and Beverage: 8
Overall Experience: 9.2
S
Susan solo_traveller gb
10
It was very relaxing and staff were excellent
Pros:

Wonderful location

Cons:

Nothing

2026-08-15 via Nuitee
A
Alcidio family_with_children pt
8
2026-08-15 via Nuitee
M
Menten solo_traveller be
10
Fantastisch verblijf, kom graag terug!
Pros:

De rust, de service en het ontbijt

Cons:

Geen enkele negatieve opmerking

2026-08-14 via Nuitee
M
Monika family_with_children ee
10
Estonians in Estoi 🇪🇪
Pros:

Loved the palace part with it’s authenticity and the hotel part with it’s modern art museum design 😍 The staff was warm, helpful and professional 👌 I’m so thankful for such unique places and experiences ❤️

2026-08-12 via Nuitee
O
Oceangeneration couple pt
8
2026-08-10 via Nuitee
H
Helen couple be
10
An opportunity to stay in a beautifully restored palace. A true luxury hotel with fantastic amenities and staff.
Pros:

Beautiful historical decor and furniture in the older part of the palace. Stunning views from the restaurant terrace including the extensive gardens with ruins.
Very attentive and kind staff. Very clean and comfortable rooms. Amazing breakfast and dinners. The lovely pool.

Cons:

Nothing.

2026-08-09 via Nuitee
L
LISBON TRAVELLER solo_traveller pt
9
2026-08-08 via Nuitee
A
ANDRÉS ANTONIO couple es
8
2026-08-07 via Nuitee
J
Jurgita solo_traveller pt
9
Pros:

Loved the corridoors with paintings and that our Labrador was very welcome. Swimming pool was amazing.

2026-08-06 via Nuitee
L
Lucas couple pt
9
2026-08-05 via Nuitee
C
Cristina solo_traveller es
8
2026-08-05 via Nuitee
A
Ange Luis couple es
9
2026-08-05 via Nuitee
E
Esteves solo_traveller pt
10
Pros:

De tudo. Estava tudo divinal

2026-08-03 via Nuitee
H
Helena family_with_children pt
9
Muito bom para quem pretende descansar
Pros:

Pequeno almoço diversificado e saboroso
Já lá tinha estado e repeti
Boa localização para quem pretende descanso

Cons:

Pequenos pormenores de limpeza tem que ser melhorados nomeadamente o interior de armários e gavetas

2026-08-02 via Nuitee
M
Michael Kenneth couple gb
8
Lovely property in a quiet location
Pros:

food in restaurant was very good, rooms very spacious ,clean and modern. Good underground parking. Few nice restaurants in village.

Cons:

pool area needs attention, especially the flooring.

2026-07-25 via Nuitee
V
VIRGINIE couple fr
9
Formidable
Pros:

Très bel établissement situé au calme .
Ce palais a été magnifiquement refait .
Belle piscine et possibilité de faire un sauna ou hamamm .
Grande chambre avec un lit XXL .
Propreté irréprochable.
Petit déjeuner complet avec des choix de gâteaux différents chaque jour.
Le personnel aux petits soins pour les clients .

Cons:

Rien

2026-07-24 via Nuitee
M
Mylène couple fr
5
Séjour correct, sans plus
Pros:

Piscine
Taille des chambres
Le buffet du petit déjeuner

Cons:

La localisation
Gestion des problèmes

2026-07-23 via Nuitee
J
Jordanna couple gb
5
Nice but not small luxury hotel worthy
Cons:

We chose to stay here over a more local hotel in Faro because of its affiliation with Small Luxury Hotels of the World, so our expectations were understandably quite high. Unfortunately, while the building itself is undeniably beautiful, the overall experience didn’t feel particularly luxurious or personalised.

The palace is stunning, but it’s relatively small and there’s not a great deal to explore. Looking back, I think if we’d wanted to appreciate the palace itself, we would have been just as happy visiting it rather than staying overnight. The guest rooms were surprisingly basic and didn’t reflect the elegance or character of the rest of the property.

Service was pleasant enough, but it never felt like the attentive, personalised service you’d expect from a luxury hotel. Nothing really stood out or felt above and beyond what you’d receive at a standard hotel.

Breakfast was fine, but service could be challenging. There was one member of staff in the dining room who spoke English and was very helpful, but otherwise the language barrier made ordering more difficult than expected. We completely appreciate that we’re in Portugal and don’t expect everyone to speak English, but it did lead to a few mix-ups, including incorrect drinks and difficulty ordering simple requests such as poached eggs instead of scrambled eggs. Trying to explain mistakes was also quite difficult.

The pool area was pleasant but nothing spectacular, and the rooftop terrace felt quite sparse and a little tired. There was a bar by the pool, but it wasn’t open in the mornings, so if we wanted a tea, coffee or even water while relaxing by the pool, we had to go back downstairs to the dining room or main bar ourselves.

Overall, it’s a lovely historic building with plenty of charm, but for a hotel carrying the Small Luxury Hotels of the World name, it didn’t deliver the level of luxury, attention to detail or personalised service we were expecting.

2026-07-22 via Nuitee
M
moussa solo_traveller fr
10
Pros:

Tout était parfait un grand merci au femmes de chambre pour leur travail propreté 10/10.
Petit déjeuner copieux et varié les produits frais.

Cons:

Rien

2026-07-22 via Nuitee
B
Barbara couple gb
10
6th visit planning the next - wonderful
Pros:

Everything

Cons:

Nothing

2026-07-20 via Nuitee