Pousada Palácio Estoi, Faro - Small Luxury Hotels Of The World

Hotels
Pestana Hotel & Resorts
8.8 (1669 reviews)
Rua São José - Estoi , Estói , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful art and architecture
Friendly and attentive staff
Cons:
Food quality issues
Cleanliness concerns in certain areas

Categories

Cleanliness
8.3
Some cleanliness issues mentioned, including poorly maintained garden and bathroom ventilation.
Service
9.7
Service is frequently praised as attentive and friendly across multiple reviews.
Location
9
Location is appreciated for its proximity to attractions, though some mention distance from the town center.
Room Quality
8.5
Rooms are described as clean and spacious but lacking some amenities like coffee making facilities.
Amenities
9
Amenities such as spa and pool receive positive remarks.
Value for Money
8.7
Pricing may be seen as high when considering issues with food quality.
Food and Beverage
8
Food quality at the restaurant does not meet expectations, with specific complaints about menu variety.
Overall Experience
9.2
Overall experience is highlighted as unique, with guests enjoying the historical aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:50

Property Description

Contemporary Rooms with Modern Amenities
The air-conditioned rooms at Pousada Palacio de Estoi offer a contemporary design and luxurious private bathrooms, providing a comfortable stay for guests. Some rooms even feature wall-mounted flat-screen TVs for entertainment.

Historic Architecture and Tranquil Gardens
Immerse yourself in the rich history of the 19th-century palace as you explore the original wall paintings and antique furnishings. Relax in the serene gardens and tea pavilions, offering a peaceful retreat from the bustling city life.

Relaxation and Leisure Activities
Indulge in ultimate relaxation by swimming in the indoor and outdoor pools or unwinding in the sauna. For the more active guests, cycling and hiking opportunities await nearby, ensuring a well-rounded stay.

Experience a blend of luxury, history, and relaxation at Pousada Palacio de Estoi. Book now for an unforgettable stay!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type.

Please specify the extra beds required, if any.

Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that public parking is free in specific areas by the wall or outside of it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1669 reviews
Cleanliness: 8.3
Service: 9.7
Location: 9
Room Quality: 8.5
Amenities: 9
Value for Money: 8.7
Food and Beverage: 8
Overall Experience: 9.2
B
Bettina couple ch
9
2026-09-12 via Nuitee
T
Tianfeng family_with_children de
9
Beautiful place for getaway, Highly recommend
Pros:

This was my second stay at this beautiful hotel, and once again, I had a wonderful experience. The room was very spacious and comfortable, and the breakfast was excellent. The homemade cake was absolutely delicious!

Unfortunately, I had a small accident in the shower during my stay. However, the staff were very caring and attentive, which I really appreciated. Despite this incident, I had a great stay overall and would happily return.

Cons:

Nothing. Maybe the distance to the beach.

2026-09-12 via Nuitee
M
MARIE-PAULE couple fr
9
Hôtel très agréable et calme avec sa belle piscine.
Pros:

Nous avons aimé le style, la très belle piscine à l’eau salée, les différentes terrasses, le jardin et la vue. Également le large choix proposé au petit-déjeuner, et l’insonorisation des chambres.

Cons:

Service trop long au restaurant pour le dîner (1 heure d’attente pour un plat), et sans excuses du personnel.
Personnel à l’accueil un peu froid.
J’aurais voulu acheter un bijou « I’m ART » : très surprise et déçue qu’il soit indispensable, de ne pas pouvoir essayer, et qu’on ne le propose pas un modèle disponible …
Il serait de bon ton d’enlever les mégots au pied de la terrasse des chambres au niveau 0.

2026-09-10 via Nuitee
A
Amy couple gb
8
2026-09-10 via Nuitee
H
Hollenstein solo_traveller ch
8
Cons:

zu wenig Schatten. Bäume und d Liegemöglichkeiten.vorallem am Pool zu wenig Schatten. zu heiss nicht zum genissen.

2026-09-10 via Nuitee
P
PEQUIGNOT couple fr
8
Bon séjour mais l'accueil me laisse perplexe
Pros:

l'hôtel est magnifique, la vue également et le restaurant délicieux, j'ai apprécié le diffuseur de parfum qui donne une touche élégante à mon expérience client

Cons:

mauvaise literie ( matelas très dur)
et, le personnel de l'accueil est froid : pas un sourire, ni un bienvenue, ni un merci, ni un aurevoir à bientôt au plaisir de vous revoir, ou encore, comment s'est passé votre séjour ? de même lorsque nous avons payé, la personne n'a pas eu un seul regard en ma direction, elle était sur son écran ou à regarder autre chose .... quel dommage, très décevant pour un hôtel avec ces prestations. 1ere et dernière impression déplorables. D'autant que la réception est dans un endroit magnifique ! Le reste du personnel (bar, restaurant, femmes de ménages) a été souriant et agréable. Je conseille à cet hôtel de revoir le contact client qui est primordial dans toute entreprise de service

2026-09-07 via Nuitee
D
Daniel family_with_children gb
9
2026-09-06 via Nuitee
S
Silvija solo_traveller ie
10
2026-09-06 via Nuitee
M
Miguel António Carvalho Borges couple pt
9
2026-09-06 via Nuitee
V
VINCENT solo_traveller fr
10
Exceptionnel !
Pros:

L'emplacement est magnifique, le.lieu insolite chic et reposant.

2026-09-05 via Nuitee
L
Laura couple pt
7
2026-09-05 via Nuitee
P
Patricia couple es
10
Excelente opción !
Pros:

El palacio, el desayuno, la limpieza y el personal muy amable .

2026-09-05 via Nuitee
J
Joanne family_with_children au
9
Delightful stay in historic surroundings with great facilities and exceptional breakfast
Pros:

Breakfast was exceptional. The range and quality of food was a stand out.

Cons:

In the room there was no tea and coffee included. I would expect this on a hotel of this level. Also one small half bottle of body lotion was meagre..

2026-09-04 via Nuitee
M
M Ángeles solo_traveller es
9
Estancia excelente
Pros:

Habitación comoda y amplia
Palacio precioso
Desayuno muy bueno y abundante
Cenar muy agradable en terraza

Cons:

Falta de algunos objetos de higiene
Zapatillas
Plancha
Bolsa ropa sucia

2026-09-03 via Nuitee
M
Marja couple nl
7
Mooi hotel,jammer van de slechte diners
Pros:

Locatie prachtig,kamer uitstekend.

Cons:

Kwaliteit diner zeer matig tot slecht.
Over priced.
Personeel bij de receptie onvriendelijk.

2026-09-03 via Nuitee
D
David couple gb
8
Great hotel with a lovely view, very relaxing but don't eat in the restaurant.
Pros:

The breakfast was excellent but the restaurant in the evening was terrible. The room and facilities were very good and the staff were always helpful, a big thank to Ibrahim for the bar service.

Cons:

The restaurant service was the worse I have come across in any of the Pousada's we have stayed in.

2026-09-03 via Nuitee
R
Raymond couple pt
10
2026-09-02 via Nuitee
C
Chaitanya extended_group fr
9
2026-09-02 via Nuitee
J
Jutta couple pt
8
2026-09-01 via Nuitee
F
Franklim couple pt
9
Pros:

O pequeno almoço é muto bom.
A localização é excelente para escapar ao buliço do Algarve e descansar com tranquilidade.
O palácio é muito bonito, as salas, os espaços, os jardins e a vista da colina até ao mar.

Cons:

Não devem nunca pedir para registar o nosso número de cartão de crédito, isso é confidencial e uma regra de segurança básica que nunca deve ser quebrada. A conta deve ser apresentada e o pagamento feito pelo cliente sem que o cartão jamais saia das mãos do cliente!

2026-08-31 via Nuitee