Pousada Palácio Estoi, Faro - Small Luxury Hotels Of The World

Hotels
Pestana Hotel & Resorts
8.8 (1643 reviews)
Rua São José - Estoi , Estói , pt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful art and architecture
Friendly and attentive staff
Cons:
Food quality issues
Cleanliness concerns in certain areas

Categories

Cleanliness
8.3
Some cleanliness issues mentioned, including poorly maintained garden and bathroom ventilation.
Service
9.7
Service is frequently praised as attentive and friendly across multiple reviews.
Location
9
Location is appreciated for its proximity to attractions, though some mention distance from the town center.
Room Quality
8.5
Rooms are described as clean and spacious but lacking some amenities like coffee making facilities.
Amenities
9
Amenities such as spa and pool receive positive remarks.
Value for Money
8.7
Pricing may be seen as high when considering issues with food quality.
Food and Beverage
8
Food quality at the restaurant does not meet expectations, with specific complaints about menu variety.
Overall Experience
9.2
Overall experience is highlighted as unique, with guests enjoying the historical aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:50

Property Description

Contemporary Rooms with Modern Amenities
The air-conditioned rooms at Pousada Palacio de Estoi offer a contemporary design and luxurious private bathrooms, providing a comfortable stay for guests. Some rooms even feature wall-mounted flat-screen TVs for entertainment.

Historic Architecture and Tranquil Gardens
Immerse yourself in the rich history of the 19th-century palace as you explore the original wall paintings and antique furnishings. Relax in the serene gardens and tea pavilions, offering a peaceful retreat from the bustling city life.

Relaxation and Leisure Activities
Indulge in ultimate relaxation by swimming in the indoor and outdoor pools or unwinding in the sauna. For the more active guests, cycling and hiking opportunities await nearby, ensuring a well-rounded stay.

Experience a blend of luxury, history, and relaxation at Pousada Palacio de Estoi. Book now for an unforgettable stay!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type.

Please specify the extra beds required, if any.

Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that public parking is free in specific areas by the wall or outside of it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1643 reviews
Cleanliness: 8.3
Service: 9.7
Location: 9
Room Quality: 8.5
Amenities: 9
Value for Money: 8.7
Food and Beverage: 8
Overall Experience: 9.2
M
Michael Kenneth couple gb
8
Lovely property in a quiet location
Pros:

food in restaurant was very good, rooms very spacious ,clean and modern. Good underground parking. Few nice restaurants in village.

Cons:

pool area needs attention, especially the flooring.

2026-07-25 via Nuitee
V
VIRGINIE couple fr
9
Formidable
Pros:

Très bel établissement situé au calme .
Ce palais a été magnifiquement refait .
Belle piscine et possibilité de faire un sauna ou hamamm .
Grande chambre avec un lit XXL .
Propreté irréprochable.
Petit déjeuner complet avec des choix de gâteaux différents chaque jour.
Le personnel aux petits soins pour les clients .

Cons:

Rien

2026-07-24 via Nuitee
M
Mylène couple fr
5
Séjour correct, sans plus
Pros:

Piscine
Taille des chambres
Le buffet du petit déjeuner

Cons:

La localisation
Gestion des problèmes

2026-07-23 via Nuitee
M
moussa solo_traveller fr
10
Pros:

Tout était parfait un grand merci au femmes de chambre pour leur travail propreté 10/10.
Petit déjeuner copieux et varié les produits frais.

Cons:

Rien

2026-07-22 via Nuitee
J
Jordanna couple gb
5
Nice but not small luxury hotel worthy
Cons:

We chose to stay here over a more local hotel in Faro because of its affiliation with Small Luxury Hotels of the World, so our expectations were understandably quite high. Unfortunately, while the building itself is undeniably beautiful, the overall experience didn’t feel particularly luxurious or personalised.

The palace is stunning, but it’s relatively small and there’s not a great deal to explore. Looking back, I think if we’d wanted to appreciate the palace itself, we would have been just as happy visiting it rather than staying overnight. The guest rooms were surprisingly basic and didn’t reflect the elegance or character of the rest of the property.

Service was pleasant enough, but it never felt like the attentive, personalised service you’d expect from a luxury hotel. Nothing really stood out or felt above and beyond what you’d receive at a standard hotel.

Breakfast was fine, but service could be challenging. There was one member of staff in the dining room who spoke English and was very helpful, but otherwise the language barrier made ordering more difficult than expected. We completely appreciate that we’re in Portugal and don’t expect everyone to speak English, but it did lead to a few mix-ups, including incorrect drinks and difficulty ordering simple requests such as poached eggs instead of scrambled eggs. Trying to explain mistakes was also quite difficult.

The pool area was pleasant but nothing spectacular, and the rooftop terrace felt quite sparse and a little tired. There was a bar by the pool, but it wasn’t open in the mornings, so if we wanted a tea, coffee or even water while relaxing by the pool, we had to go back downstairs to the dining room or main bar ourselves.

Overall, it’s a lovely historic building with plenty of charm, but for a hotel carrying the Small Luxury Hotels of the World name, it didn’t deliver the level of luxury, attention to detail or personalised service we were expecting.

2026-07-22 via Nuitee
B
Barbara couple gb
10
6th visit planning the next - wonderful
Pros:

Everything

Cons:

Nothing

2026-07-20 via Nuitee
R
Rozemarijn couple nl
10
2026-07-19 via Nuitee
N
nelio family_with_children pt
8
Pros:

Tranquilidade absoluta

Cons:

A entrada para entrar no restaurante para jantar acabar às 21:30!!
Em pleno verão não faz grande sentido!!

2026-07-18 via Nuitee
P
Paulo family_with_children pt
10
Fantástica!
Pros:

Gostámos muito da nossa estadia. Todo o staff muito simpático, especialmente a Sra D. Vitória, chefe de sala, que foi inexcedível na atenção que nos deu, e a Sra D. Conceição incansável e muito atenciosa, correspondendo da melhor forma a qualquer pedido nosso no pequeno-almoço.

2026-07-17 via Nuitee
C
claudia family_with_children ch
10
2026-07-17 via Nuitee
F
Fernanda couple pt
9
2026-07-17 via Nuitee
R
Rute couple pt
10
2026-07-17 via Nuitee
P
Phillip couple gb
10
Fabulous, try it!
Pros:

We had to leave early and they kindly admitted us to breakfast early.
Beautiful pool.
Unbelievable original building.

2026-07-17 via Nuitee
L
Liesbeth couple cw
10
geweldig
Pros:

ontbijt en diner erg goed. Uitzicht vanaf het terras is geweldig!

Cons:

niets

2026-07-10 via Nuitee
R
Renate couple ch
10
ein unsagbar schöner Ort, man fühlt sich sehr wohl.
Pros:

Unglaublich freundlich, sehr komfortabel und erholsam. Das Essen war sehr gut, die Bedienung extrem lieb und schnell. Alles war bestens.

2026-07-06 via Nuitee
A
anne couple be
9
Nuit dans un palace rococo
Pros:

Magnifique palais datant du dix-neuvième siècle dans le style néo rococo. Les salons sont fabuleux. Belles terrasses et piscine très agréable. Les chambres sont spacieuses et le lit XXL. Belle terrasse dans chaque chambre. Parking couvert compris dans le prix. Beaucoup d'oeuvres d'art décorent l'hôtel. Une extension contemporaine aux lignes minimalistes se marie très bien avec la partie ancienne. Petit déjeuner buffet très bon.

2026-07-06 via Nuitee
P
Paola couple pt
9
Uma estadia muito agradável e confortável
Pros:

A amabilidade dos funcionários e o conforto do hotel.

Cons:

A distância do hotel até ao centro da cidade

2026-07-05 via Nuitee
S
STEFAN couple be
8
2026-07-04 via Nuitee
M
Marcus couple us
8
Pros:

Great place

Cons:

The breakfast

2026-07-03 via Nuitee
J
Julia couple es
7
Un poco decepcionante
Pros:

Edificio único, pueblo muy tranquilo con encanto. Habitación grande y cama grande. Buen Buffet.

Cons:

La limpieza es mejorable, había pelos en la bañera. Además, la bañera se atascaba y el grifo del lavabo salía fatal. El hotel no tiene aire en las zonas comunes y no es agradable usar los salones. Piscina agradable pero podría tener algo de verde para refrescar la zona

2026-07-03 via Nuitee