99 The Heritage Hotel

Hotels
9.2 (1282 reviews)
2 Samlan Rd, Tambon Sriphum, Muang , Chiang Mai , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Great breakfast options
Wonderful location
Cons:
Room size issues
Noise problems in certain areas

Categories

Cleanliness
9.34
Cleanliness mentioned as excellent, with specific praises for cleanliness in various reviews.
Service
9.81
Service is highly praised across multiple reviews as exceptional and accommodating.
Location
9.35
Location is frequently mentioned as perfect and well-preserved, adding to the hotel’s charm.
Room Quality
8.5
Some comments indicate room sizes are small and poorly designed; however, still considered good overall.
Amenities
8.83
Amenities are mentioned positively, particularly the breakfast and included services.
Value for Money
8.89
Good value is mentioned, particularly regarding included extras.
Food and Beverage
9.34
Food quality, especially breakfast, is praised extensively across several reviews.
Overall Experience
9.51
Overall experience is highlighted as extraordinary with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:06

Property Description

Luxurious Accommodations
Experience the comfort of air-conditioned rooms with free WiFi and modern amenities at 99 The Heritage Hotel-SHA Extra Plus Certified. Relax in style with a flat-screen TV, private bathroom, and city views from select rooms.

Relaxation and Leisure
Unwind by the outdoor swimming pool, explore the city with complimentary bikes, or savor Thai cuisine at the on-site restaurant. Enjoy a cocktail at the snack bar or take a leisurely stroll in the lush garden.

Convenience and Service
Benefit from free private parking, a 24-hour front desk, and a business centre for all your needs. Whether it's for business or leisure, our attentive staff and prime location near top attractions make your stay memorable.

Book now for an unforgettable stay at 99 The Heritage Hotel-SHA Extra Plus Certified in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for THB 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1282 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.89
Food and Beverage: 9.34
Overall Experience: 9.51
L
Lina • family_with_children • om
9
A beautiful and comfortable boutique hotel with outstanding staff, though the breakfast variety could be improved.
Pros:

My husband and I absolutely loved the hotel’s aesthetic, design, and overall ambiance. The property is beautifully designed and has a charming, relaxing atmosphere. The staff were exceptionally friendly and welcoming throughout our stay, and the hotel was spotless and very well maintained. Overall, it was a comfortable and enjoyable experience.

Cons:

The only downside was the breakfast selection. The options were quite limited and mainly catered to Asian tastes. As a result, I found myself having the French toast every morning during my three-night stay. A wider variety of international breakfast options would have enhanced the experience.

2026-06-06 • via Nuitee
N
Nunnapas • couple • th
9
Comfortable and convenient. Worth the money
Pros:

Location

Cons:

Too many mosquitoes at night time outside the room

2026-06-04 • via Nuitee
J
Jessie • solo_traveller • be
10
Fantastische service
Pros:

Een mooi hotel en midden in de stad. Heerlijk bed. En bovenal fantastische service! Imm heeft ons geweldig geholpen bij een probleem met onze bagage. Dankjewel.

Cons:

Niets

2026-06-03 • via Nuitee
C
Chen • couple • au
9
I love this culture
Pros:

Style is really special

2026-06-02 • via Nuitee
J
John • couple • nz
10
Pros:

The staff were very helpful and knowledgeable, there was an air of generosity in the hotel with guests being able to help themselves to a range of snacks and a number of free activities including a tour of some temples with a knowledgeable guide and a cooking lesson. Nothing seemed a problem and our week there was very enjoyable.

Cons:

The only issue for us as elderly guests was the very slippery steps into the pool.. it did not stop us from enjoying swimming in it.

2026-06-01 • via Nuitee
M
Maheswaran • extended_group • my
9
We were pleasantly surprised by the reception and wonderful staff. They were very helpful.
Pros:

Awesome and very friendly staff. The breakfast was exceptional.

Cons:

The chairs in the room needs an upgrade. Uncomfortable.

2026-06-01 • via Nuitee
S
Sheridan • couple • au
10
The setting is absolutely beautiful, from the foyer and dining area, the gorgous pond and plants. A beautiful calming at
Pros:

The hotel is beautiful! The decor lovely, old world charm. Like a little oasis away from the busy city. Staff very friendly and helpful

2026-05-30 • via Nuitee
J
Julie • couple • au
10
I highly recommend this hotel for comfort, service and all round care from staff. The cooking class on site was fun, bre
Pros:

Excellent staff, excellent location and exceptional service.

2026-05-28 • via Nuitee
N
Neill-White • couple • au
10
Was amazing and peaceful within a bustling area. The staff were attentive and nice. The room was so clean and fresh shee
Pros:

The cleanliness, service, location , food was good and staff were lovely. Beautiful garden.

Cons:

Wish they served dinner till a bit later

2026-05-27 • via Nuitee
R
Rebecca • couple • hk
9
A taste of colonial tradition with modernity and convenience and a helpful and friendly team
Pros:

Beautiful courtyard, lovely staff, Imm took good care of us during our 5 day stay
Room was smaller than anticipated from photos, drawers for clothing would have been useful, comfortable and clean, fan on balcony a bonus.

Cons:

Could hear the room next door, light on air con very bright at night

2026-05-26 • via Nuitee
L
LEIRE • couple • es
10
Excelente!
Pros:

Todo. Su ubicación . El personal educado, amable, servicial y detallista a mas no poder. El hotel en general es de 10 tanto por sus instalaciones como por su personal y filosofía como hotel. Yo diría que le falta una estrella y podría ser de 5 estrellas. Volvería sin dudarlo! Me ha dado mucha pena irme. De 10! 😍

Cons:

NADA. Todo de 10.

2026-05-25 • via Nuitee
B
Belinda • solo_traveller • au
9
Comfortable & accommodating in all aspects. Superb staff, who cared, clean & well presented decor.
Pros:

Excellent location within old city. Accessible temples, restaurants, markets etc within area.
Contemporary design, very clean & well presented.
Room size excellent, with close access to pool, also immaculate.
Staff were accommodating, pleasant, proficient & professional. Delighted to assist with any queries.
Breakfast included with great selection, also additional vouchers for late lunch, afternoon tea - so appreciated.
Made Chiang Mai stay most comfortable, above expectation. Thank you 🙏

Cons:

Nothing, all meet expectations.

2026-05-22 • via Nuitee
L
Lorna • solo_traveller • gb
10
A Beautiful Charming Haven with Fantastic Service
Pros:

The staff, particularly Imm,Fon and Dao were outstanding. The location, in the old town is so central, with a temple across the road and plenty of cafes and restaurants nearby. It's a beautiful old building, with quirky charm. A peaceful haven in a busy, charming city

Cons:

The pillows are a tad firm. The breakfast is perfectly acceptable, whilst not the most extensive

2026-05-20 • via Nuitee
E
Elena • solo_traveller • ch
10
2026-05-20 • via Nuitee
M
Mads • couple • gb
10
2026-05-19 • via Nuitee
E
Emma • couple • au
10
2026-05-19 • via Nuitee
Z
Zala • solo_traveller • si
9
2026-05-18 • via Nuitee
A
Annkathrin • solo_traveller • de
10
2026-05-18 • via Nuitee
L
Leith • couple • au
10
Pros:

The location was truly fabulous. Close to great coffee and restaurants. There were many extras including icecream, biscuits, as much bottled water as you wanted and complimentary snacks. The staff were welcoming and lovely. We would absolutely choose this hotel again.

2026-05-17 • via Nuitee
E
Erin • couple • us
9
One of the prettiest hotels I’ve ever stayed at, they treated us like royalty which we are most definitely not worthy of
Pros:

Beautiful property, great location, really great staff, fun perks like free ice cream by the pool

Cons:

Breakfast was good but not great

2026-05-13 • via Nuitee