Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
Slow restaurant service
Missing basic amenities in rooms

Categories

Cleanliness
9
The hotel was clean and spacious, although some reviews suggested housekeeping could improve.
Service
9.5
Overall service was highlighted positively, with specific mentions of helpful staff and warm hospitality.
Location
9.5
Multiple reviews praised the great location, particularly for stopovers.
Room Quality
8.5
Rooms were clean and spacious, but issues were raised about room amenities and noise levels.
Amenities
9
Amenities include a spa and kid-friendly features, though some guests noted the absence of basic items like tea or coffee in the room.
Value for Money
8.5
Some reviews felt that certain aspects such as restaurant pricing and lack of free water did not meet expectations for a 4-star hotel.
Food and Beverage
8.5
Food quality was praised, but there were significant complaints about service and food delivery times in the restaurant.
Overall Experience
9.5
Despite some issues, the general sentiment was highly positive, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Tranquil Forest Setting
Nestled next to a serene forest in Magura, Hotel Helen offers a stylish retreat just 7 km from Bacău City.

Wellness Oasis
Indulge in relaxation at the on-site indoor pool, hot tub, Finnish or Turkish sauna, and a variety of massage treatments available at an extra cost.

Gastronomic Delights
Savor à-la-carte dining options and a buffet breakfast in the restaurant, while the terrace and bar provide the perfect spots to unwind away from the city buzz.

Experience a peaceful escape at Hotel Helen, where modern comforts meet natural beauty. Book now for a rejuvenating stay amidst tranquility.

Important information:

Kindly note that Hotel Helen offers a complimentary breakfast for a child below 5 years old. For children above 5 years old, guests can order the breakfast for a 5 euro extra charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for 50 lei per person per night when using an existing bed.
    Children up to and including 9 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 477 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
V
Valentyn • couple • ua
8
Гарне місце для відпочинку в дорозі.
Cons:

У нас був номер на дорогу, хотя в букінгу було що на сад. Коли спиш з відкритим вікном то шумно з дороги, на сад я думаю що буде краще.

2026-06-26 • via Nuitee
V
Vitalii • couple • ua
10
Бездоганно
Pros:

Чисті номери,гарне розташування та смачна кухня в ресторані ввечері та сніданок по багатому в порівнянні з іншими румунськими сніданками!

Cons:

Немає стола з стільцями на балконі

2026-06-26 • via Nuitee
I
Ihor • couple • ua
9
2026-06-25 • via Nuitee
B
Bianca • solo_traveller • ro
10
2026-06-24 • via Nuitee
D
Daniel • solo_traveller • ro
10
2026-06-22 • via Nuitee
M
MARIUS - LFR • solo_traveller • it
10
2026-06-22 • via Nuitee
D
Daniel • extended_group • ro
5
Pros:

Locația

2026-06-22 • via Nuitee
A
Augustin • extended_group • ro
10
2026-06-21 • via Nuitee
A
ANDRII • solo_traveller • ua
10
2026-06-20 • via Nuitee
D
Dumea • couple • ro
9
Cons:

Personalul de la receptie la check -in a fost de slaba calitate cu un comportament ce lasa de dorit !

2026-06-20 • via Nuitee
D
DanielDM • solo_traveller • ro
8
2026-06-19 • via Nuitee
V
Valentin • solo_traveller • ro
10
2026-06-09 • via Nuitee
C
Carmen Burac • solo_traveller • ro
10
2026-06-07 • via Nuitee
C
Cristian • couple • gb
10
2026-06-06 • via Nuitee
C
Cristina • couple • gb
10
Pros:

We were a group of 12 foreign visitors and each one of us appreciated and loved the place! Everything was amazing ☺️

2026-06-05 • via Nuitee
G
Gabriel • solo_traveller • ro
10
2026-06-03 • via Nuitee
G
Georgiana • couple • ro
10
Pros:

spa was great, bed and pillowe amazing! had the most lovely stay at the hotel

Cons:

nothing

2026-06-03 • via Nuitee
M
Mihai • couple • ro
10
2026-06-02 • via Nuitee
A
Alina • family_with_children • ro
10
2026-06-02 • via Nuitee
C
Cosma • couple • ro
10
Pros:

Totul curat, priveliște frumoasă, personal amabil. Totul la superlativ.

2026-06-01 • via Nuitee