Hotel Lucy Star

Hotels
7.8 (126 reviews)
Giordano Bruno 25-27 , Cluj-Napoca , ro

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast
Cons:
Dirtiness
Poor room quality
Uncomfortable beds

Categories

Cleanliness
5.69
Multiple mentions of mizerie (dirtiness) affecting overall impression.
Service
9.16
General mention of friendly staff.
Location
9.2
Good location for transit and service purposes.
Room Quality
5.65
Reported issues with bed quality and noise.
Amenities
8.68
Standard amenities offered, parking available.
Value for Money
7.64
Basic comfort provided, value may vary given cleanliness issues.
Food and Beverage
8.19
Breakfast was satisfactory but required pre-ordering.
Overall Experience
8.16
Mixed feelings due to significant cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:12

Property Description

Luxurious Accommodation
Experience comfort and tranquility at Lucy Star Hotel, located just 1 km from Gara Mare‎ Train Station. The soundproofed rooms with classic furniture and modern bathrooms ensure a peaceful stay. Enjoy free WiFi and flat-screen TVs in every room.

Culinary Delights
Indulge in a culinary journey at our restaurant offering a blend of traditional and international cuisine. Whether you crave local flavors or global dishes, our menu caters to every palate.

Convenient Location
Explore the vibrant city of Cluj with ease - located a short drive from the city center and accessible by bus from the nearby station. Benefit from free video-monitored private parking during your stay.

Book now for an unforgettable experience at Lucy Star Hotel.

Important information:

Please note that breakfast is served either as buffet or a la carte, depending on the number of guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 126 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.2
Room Quality: 5.65
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.16
W
White • solo_traveller • gb
3
Dont stay
Pros:

Leaveing

Cons:

Our room wasnt cleaned our full stay .i had to go find staff for towels and toilet roll .we had payed for breckfast but only had it once .greesy eggs with egg shell in .shower was dirty and a dirty ash tray full of tab ends

2026-07-04 • via Nuitee
B
BEGHIU • solo_traveller • ro
8
2026-07-02 • via Nuitee
C
Csaba • family_with_children • hu
1
Életemben nem jártam még ilyen rossz szálláson.
Pros:

Csak a teljes ár kifizetése után kaptuk meg a kulcsokat. 3 szobát foglaltunk. Amikor sikerült megnézni,akkor jött a váratlan szembenézés a valósággal.Nincs a falon állítható klíma.Meleg volt a szobákban nagyon.Portán egy ember mondta,olyan hűtés van,hogy a falakban vannak csövek. Nem volt függöny se a tusolón,csak egyik oldalon egy üveg.ez az illető értetlenkedett,hogy miért nem elég így.Nem volt egy pici hűtő se a szobákban.Nem maradtunk ott.Kértük vissza a pénzt.Akkor adott egy "elismervényt!, hogy visszautalják a pénzt bookingon keresztül,ami itthon kiderült,hogy az nem az.Csak azt írta oda románul,hogy mikor csekkoltunk ki. Itthon a 3 napon jött egy üzenet,hogy meggondolták magukat,mégsem fizetik vissza,mert voltunk ott 1 órát.De ezt nem hagyjuk annyiban,ha nem utalják vissza,jogi útra tereljük az ügyet.

Cons:

Úgy az egész. Katasztrófa. Cigi szagot éreztünk,büdös volt.Nem volt tisztaság se.Azt hittem,hogy normálisan meg lehet beszélni,hogy nem volt elfogadható a szállás,visszautalják a pénzt,és még nem is akartam véleményt írni a szállásról.Hagytuk volna az egészet,elfelejtjük hogy így jártunk.De az ígéretüket megszegték,hogy visszautalják,mert ők becsületesek, Innentől nem hagyjuk ennyiben,az biztos.

2026-07-01 • via Nuitee
S
Simion Olimpiu • solo_traveller • ro
9
2026-06-27 • via Nuitee
O
Orban • solo_traveller • ro
7
2026-06-27 • via Nuitee
L
Leszek Guzik • solo_traveller • pl
9
2026-06-24 • via Nuitee
A
Alina • family_with_children • ie
1
Never again
Pros:

Locația

Cons:

Am stat la Hotel Lucy Star și, deși prețul este accesibil, există discrepanțe clare între ce se promovează online și realitate.

Camera este simplă, cu mobilier de lemn în stil vechi — nimic din ce ai numi “modern”. Trei paturi single într-o cameră cu pereți somon și perdele vechi. Funcțional, dar fără niciun plus de confort sau estetică.

Baia este cea mai mare dezamăgire. Dușul are gresie cu rosturi înnegrite de mucegai, garnituri murdare și un profil metalic la pragul cabinei desprins și prost întreținut — cu apă stagnantă sub el. Deloc igienic și departe de “baia modernă” prezentată în poze.

Menajul lasă de dorit — camera nu a fost curățată corespunzător în timpul șederii.

Concluzie: Potrivit strict ca loc de tranzit, dacă nu ai alte opțiuni și prioritatea e doar prețul. Nu recomand pentru o ședere mai lungă sau pentru familii cu pretenții minime de igienă. Pozele de pe platforme sunt înșelătoare față de realitate.

2026-06-24 • via Nuitee
R
ri • solo_traveller • lt
10
2026-06-23 • via Nuitee
N
Nicoleta Alina • solo_traveller • ro
8
Ok în general
Pros:

Încălzirea electrica prin pereții

Cons:

Camera destul de mică

2026-06-23 • via Nuitee
A
Ana • solo_traveller • ro
7
2026-06-21 • via Nuitee
Z
Zamir • extended_group • md
1
2026-06-18 • via Nuitee
C
Caballero • extended_group • es
7
Ok, no merece la pena el desayuno
Pros:

La habitación era amplia

Cons:

El baño se inundaba y el desayuno era pésimo

2026-06-17 • via Nuitee
N
Nitzan • family_with_children • il
6
Cons:

The shower must be fixed
There is no air-condition
Breakfast include only one coffee. They ask for money if you get more.

2026-06-16 • via Nuitee
A
Ana Maria • solo_traveller • gb
7
2026-06-16 • via Nuitee
D
David • couple • es
4
Falta de profesionalidad del servicio
Cons:

Descontrol del servicio y falta de profesionalidad.
en un desayuno no sólo tiene que haber cafetera, sinó también una tostadora de pan.
Te sueltan el desayuno en la mesa, nada elaborado y con pan duro.
no hace falta un desayuno completo, pero sí preparado con profesionalidad. Una tostada y un café bien servidos valen más que un gran desayuno tirado en la mesa.

2026-06-11 • via Nuitee
A
Alexandru • couple • ro
8
Pros:

Mic dejun consistent, facilitati bune, parcare suficienta
Super conditii raportat la clasificarea de doua stele

Cons:

Proprietatea nu are lift, prosoapele si mobilierul necesita up-grade
Potentalul proprietatii e mai mare decat starea actuala

2026-06-09 • via Nuitee
N
Nicoleta • solo_traveller • ro
9
2026-06-08 • via Nuitee
I
Izabella • couple • ro
6
2026-06-08 • via Nuitee
S
Staruiala • couple • ro
5
ok
Pros:

OK

Cons:

Mirosul din camera, baia

2026-06-08 • via Nuitee
M
Mirosław • solo_traveller • pl
5
Pros:

Do centrum ponad 2 km, ale do przejścia. Parking na miejscu. Dość ciemny pokój, ale duży.

Cons:

Wystrój dość kiepski, ale na jedną noc w porządku. Brak windy. Śniadanie na słabym poziomie i niezbyt duże bez możliwości wyboru. Brak lodówki. Brak klimatyzacji.

2026-06-07 • via Nuitee