Sweet Star Hotel

Hotels
6.8 (208 reviews)
10 & 11, Taman Tandop Utama, Jalan Tandop Utama 1 , Alor Setar , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Express check-in/check-out
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Large room space
Cons:
Slow internet
No lift
Bad service
Weak air conditioning

Categories

Cleanliness
7.1
Clean and friendly staff.
Service
5.57
Bad service regarding room availability at check-in.
Location
8.1
Standard quality for this hotel tier.
Room Quality
6.56
Large room space but some concerns reported.
Amenities
6.09
Some amenities like the toilet door are lacking.
Value for Money
7.55
Good value but experience varies.
Food and Beverage
6.9
Standard quality for this hotel tier.
Overall Experience
6.57
Mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:56

Property Description

Convenient Amenities

Comfortable Rooms

Central Location

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.8
Based on 208 reviews
Cleanliness: 7.1
Service: 5.57
Location: 8.1
Room Quality: 6.56
Amenities: 6.09
Value for Money: 7.55
Food and Beverage: 6.9
Overall Experience: 6.57
M
Mohd Zaidi • couple • my
5
sincere personal opinion
Pros:

clean interior

Cons:

The room was narrow and the water pipe leak in the water filter machine facing the stairs was not wiped which could cause a serious accident if someone fell because they were facing the stairs.
Staff need to be customer friendly because this is one of the attractions for customers to stay here, not just the facilities available at the hotel.

2026-09-06 • via Nuitee
A
Aznani • couple • my
8
Pros:

easy access

Cons:

water filter not function well

2026-09-06 • via Nuitee
A
Amanina • solo_traveller • my
7
2026-09-04 • via Nuitee
M
Mubeen • family_with_children • my
5
2026-08-27 • via Nuitee
I
Imanuel • solo_traveller • my
6
Pros:

price good for mony

Cons:

need to improve or upgrade water dispensers like coway

2026-06-21 • via Nuitee
A
Ahmad • couple • my
6
2026-06-14 • via Nuitee
S
SUZANA • family_with_children • my
6
2026-06-09 • via Nuitee
H
hasniza • solo_traveller • my
4
Pros:

Location, friendly staffs

Cons:

No elevator, once u enter the room u will feels like in 80-90's era..
Bathroom dirty with low water pressure. Sometimes u can smell fecal odor in the bathroom.
TV, ac, furniture all oldies.. Even the dust bin they done bother to put garbage bag.

2026-06-03 • via Nuitee
S
SYAWAL SYAZWAN • solo_traveller • my
7
2026-06-02 • via Nuitee
M
MUHAMMAD FITRI • solo_traveller • my
8
2026-05-02 • via Nuitee
A
Abdul • extended_group • my
9
2026-04-22 • via Nuitee
N
najib • solo_traveller • my
9
2026-04-14 • via Nuitee
A
Azizi • solo_traveller • my
7
2026-03-30 • via Nuitee
A
ashrav • couple • my
10
👍🏻
Pros:

👍🏻

Cons:

👍🏻

2026-03-30 • via Nuitee
M
mohd • family_with_children • my
5
ok
Pros:

tiada

Cons:

tandas tak berapa ok...

2026-03-29 • via Nuitee
M
Mat • extended_group • my
8
2026-03-29 • via Nuitee
M
muhammad haiqal • family_with_children • my
2
2026-03-25 • via Nuitee
M
Mohd Khairul Ridzuan • extended_group • my
8
Clean and Value for money
Pros:

Value for money
Clean

2026-03-24 • via Nuitee
M
Mohd Khairul Ridzuan • couple • my
8
Clean and value for money
Pros:

Value for money
Clean

2026-03-24 • via Nuitee
F
Fyza • couple • my
5
2026-01-04 • via Nuitee