Vincci Helios Beach

Hotels
•
Vincci Hoteles
7.8 (84 reviews)
Midoun Djerba , Midoun , tn

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Nice resort
Welcoming staff
Good location
Spacious rooms
Variety of food
Cons:
High prices
Cleanliness issues
Poor room maintenance
Unfriendly staff in specific instances
Limited amenities

Categories

Cleanliness
6.8
Multiple reviews mention dirty rooms and facilities, indicating cleanliness is a major concern.
Service
8.8
Staff friendliness is noted positively, although some reviews mention issues with specific staff interactions.
Location
8.3
Location is praised in several reviews as excellent and convenient.
Room Quality
7.3
Some reviews describe rooms as comfortable while others mention cleanliness and maintenance issues.
Amenities
7.8
Amenities described positively but some comments indicate they need better maintenance.
Value for Money
6.8
Several reviews indicate that the price is high compared to the quality of services provided.
Food and Beverage
7.8
Food quality received mixed reviews, with some positive mentions of variety but some dissatisfaction noted.
Overall Experience
8.8
General sentiment showing many reviewers had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:35

Property Description

Luxurious All-Inclusive Vincci Hotel in Djerba Island

Outdoor Pool and Beach-side Bar
Indulge in relaxation at the large outdoor swimming pool or sip on cocktails at the beach-side bar.

Comfortable Guest Rooms with Balconies
Unwind in guest rooms equipped with air-conditioning, satellite TV, and private balconies or terraces for a peaceful retreat.

Delicious Dining and Entertainment
Savor Mediterranean cuisine and buffet breakfast at the hotel's restaurant, and enjoy refreshing drinks and light snacks at the bar.

Experience the ultimate beach getaway at Vincci Helios Beach - Book now for an unforgettable stay!

Important information:

A compulsory Gala Dinner is included in the room rate for the 24th and 31st of December. The rates of the Gala Dinner are based on room type and occupancy (guests sleeping in extra beds will be charged separately). Children from 2 to 11.99 years old are charged -50%.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 84 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 8.8
F
francis • family_with_children • be
7
coté agréable de se trouver au soleil au bord de l'eau sans avoir rien d'autre à penser.
Pros:

le cadre dans son ensemble. Le personnel disponible.
Belle piscine. Chambre spacieuse. Membre de l'animation sympa.

Cons:

Parfois le bruit à l'intérieur et à l'extérieur dû tant aux clients qu'aux installations
L'ensemble assez obsolète.. Plages couvertes d'algues mais l'hôtel n'y est pour rien.

2026-05-20 • via Nuitee
A
Andrea • solo_traveller • cz
8
Pros:

Vše v pořádku

Cons:

Není co podotknout

2026-05-16 • via Nuitee
M
MICHEL • couple • fr
8
Pros:

Bon hôtel le personnel très aimable

Cons:

Pas de chambre vue mer comme payé à la réservation après plusieurs réclamations nous avons eu une chambre avec une petite vue mer alors qu'il y en avait de disponible avec une belle vue.
Booking n'est pas très honnête avec les réservations.

2026-05-14 • via Nuitee
J
jacques • solo_traveller • fr
3
Pros:

Uniquement la cuisine qui était correcte pour un 4 étoiles

Cons:

J'avais choisi une chambre vue mer et la chambre avait un arbre devant le balcon !

2026-05-10 • via Nuitee
F
Farida • solo_traveller • fr
8
2026-05-09 • via Nuitee
H
Hamidouche • couple • fr
10
2026-05-04 • via Nuitee
S
Sabrina • couple • fr
5
2026-05-03 • via Nuitee
O
Ouardia • solo_traveller • fr
9
Bon séjour à deux
Pros:

La position de notre chambre en face de la mer

Cons:

Salle de sport payant
Et le jus d'orange payant au petit déjeuner

2026-05-01 • via Nuitee
C
Carnevali • solo_traveller • it
6
2026-04-29 • via Nuitee
C
Chibane • couple • ch
1
Hotel Schön - Personal miserabel!!!!
Pros:

Das Gebäude ist wunder schön

Cons:

Das Personal ist herabwürdigend und unverschämt. Es gab durch Rezeption Angestellten sogar eine lautstarke Diskussion. Absolut unprofessionell.

2026-04-29 • via Nuitee
M
Maessa • solo_traveller • ch
10
Incroyable
Pros:

Tout

Cons:

Le buffet le soir

2026-04-29 • via Nuitee
A
Alcina • couple • ch
9
Super
Pros:

Tout

Cons:

Rien à dire

2026-04-27 • via Nuitee
C
chayou • couple • fr
8
2026-04-15 • via Nuitee
A
Adel • family_with_children • de
10
2026-04-15 • via Nuitee
A
Ahmed Sharata • couple • ly
8
Although it was a short stay and during the off-season tourist season, we enjoyed the hospitality.
Pros:

Breakfast was good and varied.
The hotel is spacious, allowing for relatively long walks within its grounds.
There are enough parking spaces.

Cons:

What we didn't like about the room was the limited number of TV channels.
We also think the wardrobes need replacing. The safe in the room is not working.

2026-04-05 • via Nuitee
T
Teresa • couple • fr
8
Pretty. Relaxing.
Pros:

Pretty property.

Cons:

I am not sure...something was just missing. We stayed at another resort for less and it was nicer.

2026-03-30 • via Nuitee
G
Gebril • couple • ly
8
لطيفين
Pros:

الموقع

Cons:

نقص الخدمات وخاصة لا توجد خدمات غرف

2026-03-29 • via Nuitee
S
Sayari • couple • tn
10
2026-03-28 • via Nuitee
H
Habib • couple • gb
6
Pros:

Hotel

Cons:

Facilities were not good or available.

2026-03-27 • via Nuitee
N
Ntola • solo_traveller • fr
3
Une mauvaise expérience de la Tunisie et un hôtel qui ne fait rien pour garder sa clientèle en sécurité
Pros:

Honnêtement pas grand chose, les femmes de ménages sont adorables

Cons:

La nourriture de mauvaise qualité et mal cuisiné , les clients qui harcèlent les femmes de l’hôtel, les animations décevante ( une ambiance camping)… certains membres du staff désagréable et l’hôtel qui mérite un bon rafraîchissement !

2026-03-24 • via Nuitee