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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Currency exchange
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Solarium
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Hammam
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Karaoke
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Beachfront
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Shared kitchen
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Snack bar
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Private beach area
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Evening entertainment
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Adult only
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Entertainment staff
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Hair Salon Services
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Cooking class
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Seaside Getaway
At TUI BLUE Palm Beach Palace Djerba - Adult Only, wake up to stunning Mediterranean views from your balcony or terrace. Unwind by the swimming pool or enjoy a game of tennis while soaking up the sun. Stay active at the fitness centre or treat yourself at the wellness centre's sauna, steam bath, and Jacuzzi.
Satisfy your taste buds at the hotel's diverse restaurants offering international cuisines. Located just 13 km from downtown Djerba and Houmt Souk, this seaside paradise offers the perfect blend of relaxation and adventure.
Ready to experience luxury by the sea? Book your stay at TUI BLUE Palm Beach Palace Djerba - Adult Only now.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
Wired internet is available in public areas and charges are applicable.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Tout était parfait
la plage et les piscines
le prix très cher sa valait sont prix
Le personnel est très attentif et se rend disponible
Manque de rigueur du personnel de ménage
Personel in bars and buffet was polite abd professional. Food in buffet as a part of all inclusive was good.
Not 5 starts hotel experience at all. Facilities are outdated, plus every single day for mutliple hours has electricity blackouts.
While I fully understand that the regional grid failures affecting Djerba are outside of the hotel's direct control, the daily and nightly 2-3hour blackouts have severely compromised the 5-star experience I expected and paid for. Because the guest room air conditioning entirely shuts down during these periods, the room becomes uncomfortably hot, making it impossible to rest during the day or sleep properly at night.
As a 5-star resort, guests rely on the property to provide a premium level of comfort and to mitigate regional infrastructure challenges. The prolonged loss of basic climate control has significantly impacted my vacation.
We tried to submit formal complaint many times- General Manager was never at site and receptionist Faten was extremely rude- saying that if we had travel agent they would talk with us to get compensated, but since we booked through booking that we only can submit complaint to Booking directly!!! Everywhere on the world u as a custumet can submit complaint, but not in this hotel. Dosaster customer service.
Food in speciality restaurants disaster. Coctails and all alcoholic beverages except Celtia beer also disaster.
Not worth of money
COLAZZIONE BONA.
TROPO CIBO LOCALE, POCA OPZIONE DE CIBO EUROPEU.
Très bonne nourriture chambre confortable personnels synaptiques plusieurs piscines dont une sans musique un plus belle plage
Rien
- Le buffet, la nourriture et le staff du restaurant sont tous au top. La nourriture est bonne, y a souvent des grillades fraîches et des plats locaux . Ils sont serviables .
- Quelques membres du staff sont gentils et font de leur mieux
- la chambre est spacieuse et y a tout ce qu’il faut dedans .
- la literie n’est pas confortable, ils doivent s’investir dans de meilleurs matelas et oreillers.
- nous avons demandé d’autres oreillers parce que les notre n’étaient pas du tout confortable, ça nous a pris : un coup de fil à la réception , un aller retours à la réception , 3 fois l’employé qui passe à la chambre sans comprendre qu’on a besoin d’un oreiller pour dormir et pas un coussin pour le canapé …
- les employés font de leurs mieux mais ils sont under-staffed ou bien mal gérés ; il faut courir derrière le serveur où aller toi même au bar et rappeler la commande . Dans un hôtel de 5 étoiles pareil , le service devrait être beaucoup mieux .
- pour un hôtel de ce prix et cette gamme c’est très décevant que pour les softs y en a que les boissons gazeuses et les jus industriels alors que dans n’importe quel café en Tunisie on trouve des jus frais de fraise, des citronnades, des thés à la menthe, aux amandes … servir de la très bad gamme de boissons est vraiment un flop , résultat je n’ai presque bu que de l’eau pendant tout le séjour et j’allais boire des délicieux jus et cocktails ailleurs ..
- autour de la piscine c’est au client de régler son assise , l’ombre, les parasols alors que normalement il doit y avoir quelqu’un qui aide avec cela. Surtout quand il s’agit de personnes âgés ou femmes enceintes ou autre. Les parasols ne sont pas dotés de roulettes ce qui est la norme dans les hôtels surtout si c’est les clients eux mêmes qui sont sensés les bouger et qu’ils sont lourds.
- on ne peut avoir qu’une seule serviette de plage par personne. Le règlement est compréhensible , mais ce qui n’est pas professionnel c’est que quand on demande une deuxième parce qu’on en a besoin, le staff nous demande directement: avec quel opérateur vous êtes venus qu’on les appelle et qu’on regarde si c’est possible !! Pour une serviette en plus !!
I am rating this hotel as a 5* hotel, nothing was exceptionnal.
Towels were dirty with brown stains.
Nothing much was explained for a all inclusive customer I had none of the breakfast lunch and dinner experience, I wasn’t really interested in what the hotel was offering and none of the staff had the idea to tell me where was the location of the lunch, breakfast and dinner …
Wanted to do a spa, arriving there smells like a sewer full of rats.
This property is probably a 5* but in Tunisia its a 3* in Morrocco maximum same goes for other hotels; I went to Eolia, Radisson and there is clearly no attention on the details.
Its not a matter about the hotel, Tunisia cannot offer a 5* experience and thats fine Djerba is amazing and really authentic, I advize people to look for average hotels or private villa for cheaper there is clearly no value for money if you want a 5* hotel.
Everything was perfect the staff , environment the location .
Es war sehr unterschiedlich, sehr freundlicher Zimmerservice, die alle gerne behilflich waren, wenn etwas fehlte. Jeden Tag ging etwas anderes kaputt. Durch die reparaturbedürftigen Zimmer lernten wir auch einige Techniker kennen…. Der Strand ist sehr schön, wird aber nur zur 1/2 genutzt. Es gab genügend Liegen und Schirme, man musste aber früh am Morgen reservieren
Die Anlage ist sehr schön, der Strand ist perfekt, allerdings müssten die Zimmer wirklich grundrenoviert werden, es gab kein Zimmer, in dem nicht mindestens 2-3 Sachen repariert und renoviert werden müssen. Eigentlich wollten wir eine schöne Zeit haben, keine Diagnostik durchführen, was alles repariert werden muss. Und eine arrogante Rezeptionistin wurde bei einem Reklamationsgespräch agressiv, eine Entschuldigung gab es nicht, da ist kein Kommentar notwendig. Statt dem gebuchten Bungalow mit Garten bekamen wir, das das Bungalowzimmer nicht bewohnbar war, ein kleines Zimmer mit Parkplatzblick, auch renovierungsbedürftig. Vom Hotel kam kein Feedback oder eine Entschuldigung. Essen war ok, aber nicht vielseitig. Das Hotel verdient keine 5*
Le calme sans enfants, la piscine relax
Trop de choix au buffet, moins de choix plus qualitatif aurait été mieux. la nourriture reste très correct.
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