Sura Design Hotel & Suites

Hotels
8.8 (2200 reviews)
Divan Yolu Cad. Ticarethane Sok. No 43 Sultanahmet , Istanbul , tr
+90 212 513 66 66

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room cleaning inconsistencies
Some amenities are outdated

Categories

Cleanliness
8.28
Some mentions of rooms not being cleaned properly each day.
Service
9.25
Multiple mentions of friendly and accommodating staff.
Location
9.29
Highlight of great location, near attractions.
Room Quality
8.74
Rooms were described as clean and comfortable, but some found them small.
Amenities
8.77
Mentioned some good amenities like a pool, but with some design concerns.
Value for Money
8.73
Overall value perceived positively, standard for this hotel tier.
Food and Beverage
8.28
Breakfast received mixed reviews; some enjoyed while others found it lacking in quality.
Overall Experience
9.05
Generally positive with many grateful mentions of the staff's assistance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:17

Property Description

Luxurious Palace-Like Design
Experience a stay like royalty at Sura Design Hotel & Suites, with its palace-like interior and Ottoman-inspired decor. The outdoor pool overlooking Hagia Sophia adds to the grandeur.

Culinary Delights
Indulge in a rich buffet breakfast with local specialties and savor Ottoman cuisine at Deraliye Restaurant. For a taste of traditional kebabs made with organic ingredients from the hotel's farm, head to Galeyan Restaurant.

Relaxation and Wellness
Unwind at the spa center with a traditional hammam and pampering treatments. After a day of exploring historical sites in Istanbul, recharge at the lounge in the serene garden or Khaldi Café.

Ready to experience luxury and relaxation in the heart of Istanbul? Book your stay at Sura Design Hotel & Suites now.

Important information:

Guests are kindly requested to show the credit card used for reservation upon check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2200 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
P
pedro • solo_traveller • br
7
O barulho no quarto atrapalhou bastante ! Veja a foto da chaminé ao lado do quarto!
Pros:

Localização

Cons:

Barulho absurdo de uma coifa que funciona ao lado da varanda do quarto

2026-07-25 • via Nuitee
J
Junseok • solo_traveller • au
10
2026-07-25 • via Nuitee
M
Marcin • couple • us
10
2026-07-25 • via Nuitee
S
Semret • family_with_children • us
1
2026-07-25 • via Nuitee
A
Alberto • family_with_children • ch
3
Pros:

La ubicación es inmejorable en pleno barrio histórico a dos pasos de la mezquita. Y el personal es un encanto, siempre dispuestos a ayudar con una sonrisa. Realmente un placer. El SPA no está tan mal.

Cons:

Todo excepto el personal: la habitación no es como sale en las fotos, no hay espacio para nada, ni siquiera un armario. En nuestro caso nunca funcionó la heladera del minibar ( minibar que no existe de hecho). La tetera eléctrica tampoco funcionaba. Las camas todas fundidas, imposible dormir ahí, ni hablar de las almohadas: te levantabas todo doblado por su mala calidad. Pero lo peor fue la limpieza de la habitación: la moqueta era un asco, imposible caminar descalzo ahí. Otra cosa muy desagradable es que en un hotel de esa supuesta categoría: siempre los pasillos están llenos de ropa de cama sucia, aspiradoras, un caos y muy falto de orden. Repito, lo peor: las moquetas, un verdadero asco, rotas, manchadas, deshilachadas y sucias. La piscina en realidad no está en el hotel, debes cruzarte con tu toalla por la calle llena de gente para ir enfrente a la piscina. Nada relajante. Verdaderamente una de las peores experiencias en Turquía.

2026-07-24 • via Nuitee
L
Lauren • extended_group • us
10
Lovely stay in Istanbul
Pros:

Aynura and Sezgin were very welcoming, friendly and attentive.

2026-07-24 • via Nuitee
A
adel • couple • jo
10
جميلة جدا
Pros:

Her şey çok güzel ve mükemmeldi. Zeynep Hanım çok harika, güler yüzlü ve ilgiliydi. Mutlu olmamız için elinden geleni yaptı. Kendisine misafirperverliği ve ilgisi için çok teşekkür ederiz.

2026-07-22 • via Nuitee
P
Paolo • family_with_children • it
8
Albergo bello tutti gentili in pieno centro e vicinissimo alla linea del tram
Pros:

Staff preprato, eccellente ,cordialissimo e molto bravi e amichevoli, pronti in ogni domanda e preparati in tutti i servezi richiesti. All'accoglienza lo staff sono stati subito cordiali e pronti in ogni nostra domanda come così quando siamo andati via, inoltre avendo mangiato al ristorante dell'albergo la sera, posso dire che il cibo è buono e tanto. Esperienza da ripetere e sicuro nello stesso albergo. Un ringraziamento sentito ai ragazzi della colazione per la bella sorpresa al mio compleanno. Grazie di cuore

Cons:

Il balcone della camera me lo aspettavo leggermente più grande ma giusto per due persone.

2026-07-22 • via Nuitee
S
sonja • solo_traveller • fi
4
Not worth the pice
Pros:

Location good, close to main attractions. Good if you like it busy and people talking to you as soon as you step out the door. Most off the staff was really nice. Erturan at the reception helped me with everything I needed and fixed problems. The man who showed me around the sister hotel on the other side of the street, dont remember his name, was also very helpful. The reastaurant staff was super nice and food good and athmosfere nice in both places. Amazing view from Deraliye. You can also have breakfast at both hotells. My room was quiet.

Cons:

Was not worth the price. The good reviews I red before going confuses me now and makes me wonder who made them... ?Poor cleaning. The bed was kept clean but proper scrubbing and cleaning was not really done anywherel There was a huge amount of dried tooth paste all over the bathroom wall, stains on tables, walls etc all over the room. Same on the sister hotel Sophia, the floor behind the sun chairs at the pool was full of hair and shit, so the area was not flushed and scrubbed everyday. The gym did not have working aircondition, towels and water empty. Did not try the spa because I did not trust the cleaning process. The balcony garden view was a little garden but mostly some kind of building site with pipes?

The pool area as Sura Hagia Sophia was beautiful but not realxing at all. There was rules but no one made sure they were fallowed. The pool was K18, no jumping, no screaming... Well there was grown men jumping and screaming, playing their own music and taking over the whole area as their own party pool. Other days there was small children that could not swim or other children splashing and playing. The staff did not say anyting about this so the other guests just suffered through the day. Another man played a game where he was spitting around in the pool... Think the pool area needs a babysitter for grown men.

At breakfast at Sura Sophia I found it very strange and rude that the staff walked up aksing me to give a review and one of them even telling me to "do it now!". I told them no, but here it is now. Let people have breakfast in peace.

For 1/3 of the price this hotel would be okay. But if you pay for luxury and get this its not very satisfying.

2026-07-21 • via Nuitee
A
Aleksandr • solo_traveller • ru
9
2026-07-20 • via Nuitee
W
Wafa • family_with_children • us
4
Dirty, needs maintenance sura hagia Sofia if you want a little better quality
Pros:

The location is the best thing about this property that’s it

Cons:

It’s modern but rundown and in need of serious maintenance and renovations .pics show it as modern but it it needs massive updating lots of things to be fixed which are broken, old , moldy walls by the windows, stained carpets and curtains in the bathrooms . Not clean at all I’d give it a 3 in terms of cleanliness . Breakfast at their roof top was sub par, molded cheese which I told staff about, stained glassware, dirty and unkept breakfast area. The rest of our stay we went over toSura hagia sofia across the street is much better condition and breakfast supremely better than the boutique suites. Staff was friendly and location is great but I wouldn’t book here again, maybe the sura hagia sofia but not this branch

2026-07-20 • via Nuitee
D
Deniz • couple • au
9
Great value for money genuinely the best staff and can’t beat the location. Very peaceful
Pros:

Best location for Sultanahmet and Sirkeci

Cons:

Fridge didn’t work but they changed it immediately

2026-07-19 • via Nuitee
N
Nabil • couple • nl
10
Pros:

We kregen een gratis upgrade. Accomodatie ligt zeer centraal. Alles was naar wens en de mensen die er werken zoals Varisha en Erturan zijn zeer gastvrij en vriendelijk

Cons:

Niets

2026-07-19 • via Nuitee
A
Andy • solo_traveller • de
10
Pros:

Guest relation warishah, nice location

2026-07-19 • via Nuitee
D
David • couple • us
8
2026-07-18 • via Nuitee
J
Jasmina • solo_traveller • au
9
2026-07-18 • via Nuitee
Z
Zafar • family_with_children • pk
9
Excellent with great facilities . The staff was cooperative and the rooms were clean and tidy as well
Pros:

Guest relations Bayram and yasmin
Loved the location and distance from the centre

2026-07-18 • via Nuitee
Y
Yuka • solo_traveller • au
10
2026-07-18 • via Nuitee
L
Liliia • family_with_children • ua
9
Pros:

Розташування

Cons:

Сніданок на терасі

2026-07-17 • via Nuitee
R
rakesh • family_with_children • ae
9
It was great stay and nice hotel and nice staffs
Pros:

Location

Cons:

AC was not working properly

2026-07-16 • via Nuitee