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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Public transport tickets
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Palace-Like Design
Experience a stay like royalty at Sura Design Hotel & Suites, with its palace-like interior and Ottoman-inspired decor. The outdoor pool overlooking Hagia Sophia adds to the grandeur.
Culinary Delights
Indulge in a rich buffet breakfast with local specialties and savor Ottoman cuisine at Deraliye Restaurant. For a taste of traditional kebabs made with organic ingredients from the hotel's farm, head to Galeyan Restaurant.
Relaxation and Wellness
Unwind at the spa center with a traditional hammam and pampering treatments. After a day of exploring historical sites in Istanbul, recharge at the lounge in the serene garden or Khaldi Café.
Ready to experience luxury and relaxation in the heart of Istanbul? Book your stay at Sura Design Hotel & Suites now.
Guests are kindly requested to show the credit card used for reservation upon check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Great location and great shower.
This hotel is tired and needs a makeover, like yesterday. Carpets are very old.
Спасибо .Айнуре за помощь ,большая молодец !
Sehr gute Lage, Straßenbahn in der Nähe.
Das Personal beim Frühstück war nett und bemüht.
Die Rezeptionistin war nicht besonders motiviert. bei der Ankunft hat man nicht das Gefühl gehabt, herzlich willkommen zu sein.
Me ha gustado mucho la comodidad, habitacion limpia, buena comida, el todo incluido ha estado genial y sobretodo ha sido muy positivo el buen internet para trabajar. Thank you to Can , Erturan and Yasmin
Location was absolutely perfect - especially having the option of two hotels to use, pools, great views and stunning rooms. We found the staff super friendly and they helped us with advice, laundry, and so much . We would like to give extra credit to Can and Ertuian, these young men are some of the finest we have encountered in hospitality industry. There was also a lovely friendly man in the breakfast bar in our hotel we didn’t get his name but he was so lovely offering us coffee etc
Nothing
Nader muradi- the manager provided complimentary dinner due to the room mix up
Excellent breakfast, fantastic location and room is was clean staff concierge mr. Can and B.fast staff sezgin and battier they were kind ,helpful
Close to everything nice room with balcony and frendly people
Чудове розташування. Гарний вид на місто в ресторані. Можливість користуватись басейном та спа зоною поруч.
Їжа. Музика інших країн. Спілкування російською, а не англійською
Beliggenhet og personal. Meget bra hotell.
Noe støy fra ventilasjonsanlegg på terrassen.
Localização e atenção dos funcionários
Instalações degradadas, com ma manutenção. Elevadores sujos
Room is clean and wonderful location staff concierge Can and reception Erturan and b.fast staf sezgin they were kind , helful thank you for everything
Loved the location ! Terrace and pool use was great.
Don't forget to replace toilet paper in the bathroom .. very basic cleaning!
Please ask staff not to ask guests what score they will give the hotel score out of 10 ...at the front desk when they check out...very unprofessional!
La ubicación
Los muebles del comedor necesitan mantenimiento asi como los muebles de recepción; en algunos lugares el aseo puede ser mejor.
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