Moonlight Hotel

Hotels
7.4 (1587 reviews)
No. 128, Dongmen Street , Hsinchu City , tw

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Room size complaints
Noise disturbances

Categories

Cleanliness
6.29
Multiple mentions of dust and smoke, along with some complaints about cleanliness.
Service
8.26
Generally positive comments regarding staff friendliness and assistance.
Location
8.3
Repeated praise for the hotel's convenient location near transportation and local attractions.
Room Quality
6.75
Some positive remarks about comfort, but complaints about size and cleanliness.
Amenities
7.28
Compliments to amenities like massage chairs, but some issues with room features.
Value for Money
6.74
Mixed sentiment; some feel it's worth the price given location but others have raised concerns.
Food and Beverage
8.79
Highly positive feedback on breakfast quality and variety.
Overall Experience
6.76
General satisfaction noted, but significant criticism exists warranting a lower score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:34

Property Description

Convenient Location
Moonlight Hotel, located in Hsinchu City, is just minutes away from popular attractions like Hsinchu East Gate and Hsinchu Du Cheng Huang Temple. With easy access to the train and bus stations, as well as major transportation hubs, exploring the city is a breeze.

Comfortable Accommodation
Each air-conditioned room at Moonlight Hotel comes with a window, free Wi-Fi, TV, refrigerator, and electric kettle. Guests can enjoy complimentary coffee and tea, and unwind in the private bathroom with a bathtub and shower.

Modern Amenities
In addition to the cozy rooms, the hotel offers convenient facilities such as a self-laundry machine and a business centre. Whether you're here for business or leisure, Moonlight Hotel has everything you need for a pleasant stay.

Book your stay at Moonlight Hotel now for a memorable experience in Hsinchu City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for TWD 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1587 reviews
Cleanliness: 6.29
Service: 8.26
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 8.79
Overall Experience: 6.76
I
Imelda solo_traveller tw
7
2026-07-04 via Nuitee
J
Jeffrey couple tw
10
2026-07-03 via Nuitee
J
Jim couple tw
2
中低價位、交通便利、體驗欠佳
Pros:

離車站近,位處圓環也靠近城隍廟,附近食物算多。

Cons:

讓我娓娓道來:從整體體驗來說,雙人房空間尚可,床具設備老舊,但保養的還可以,有種復古感;衛浴設備簡陋,吹風機是極度老式的,並沒有乾濕分離;冷氣部分很冷,感覺和遙控板上顯示的溫度差非常多;最後來到重點:整間飯店都充滿煙味,包含大廳、電梯、客房、每個角落,並且感覺中央空調吹出來的風也是充滿二手菸的,對於不能接受煙味的旅客是地獄般的體驗,對於有抽煙習慣的旅客可以考慮住宿,或許可以抽幾根免費的。

2026-07-01 via Nuitee
強偉 solo_traveller tw
10
2026-07-01 via Nuitee
Y
YI LUN couple tw
8
2026-06-30 via Nuitee
H
HONG WEN solo_traveller tw
6
設備老舊,但仍稱得上整齊清潔!
Pros:

位置

Cons:

設備老舊未更新

2026-06-26 via Nuitee
鑫祐 solo_traveller tw
8
2026-06-24 via Nuitee
N
Noey couple tw
8
2026-06-21 via Nuitee
C
CHUNG YIN solo_traveller tw
8
2026-06-21 via Nuitee
逸嫻 couple tw
10
Pros:

我覺得住的地方不錯!離新竹火車站很近!

2026-06-21 via Nuitee
W
WENTING couple tw
9
櫃檯小姐很親切!性價比跟交通很方便🤩
Pros:

離火車站跟市場都很近!

Cons:

沒有喔(因為是老飯店,房間看的出來有使用痕跡,但是是乾淨的~)

2026-06-20 via Nuitee
I
Ivan Silen solo_traveller tw
10
Pros:

服務周到

2026-06-19 via Nuitee
O
Obrero solo_traveller tw
8
2026-06-19 via Nuitee
L
Lee solo_traveller tw
7
2026-06-18 via Nuitee
國瑞 couple tw
10
2026-06-16 via Nuitee
國瑞 couple tw
9
Pros:

住宿空間

2026-06-16 via Nuitee
C
Che Chien extended_group tw
8
2026-06-15 via Nuitee
素娟 couple tw
8
2026-06-12 via Nuitee
T
Tung lun solo_traveller tw
10
2026-06-11 via Nuitee
J
John Edward couple tw
8
Good stay
Pros:

Good recetionist

Cons:

No toiletries

2026-06-10 via Nuitee