Diplomat ApartHotel

Hotels
8.2 (63 reviews)
Zhylianskaya Street 59 , Kyiv , ua

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious room
Great location
Friendly staff
Cons:
Poor service
Issues with heating and AC
Language barrier with staff

Categories

Cleanliness
7.15
Issues with cleanliness mentioned; overall quality should be improved.
Service
7.65
Service was noted as lacking, with mixed experiences.
Location
9.15
Convenient and safe location, close to metro and city center.
Room Quality
8.65
Rooms described as big, comfortable with necessary amenities.
Amenities
8.15
Basic amenities available; suggestions for improvement noted.
Value for Money
8.15
Good value considering the size and location of the rooms.
Food and Beverage
8.35
No specific mentions about food and beverage; average quality expected.
Overall Experience
8.35
Overall experience aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:44

Property Description

Convenient Location in Kyiv

Luxurious Rooms with City Views

Family-Friendly Amenities

Experience the perfect stay at Diplomat ApartHotel in Kyiv. Indulge in our luxurious rooms offering stunning city views. Enjoy our convenient location near major attractions and public transportation. With a children's playground and attentive service, we cater to families looking for a comfortable stay. Book now and create unforgettable memories at Diplomat ApartHotel.

Important information:

Guests are required to show a passport upon check-in. Full amount should be paid upon arrival.

Cleaning service is available upon request and at surcharge.

Guests under 18 years are requested to have a notarized power of attorney from one of the parents allowing them the stay at the property or should be accompanied by adults.

Please note that the late check-in is available upon request. Please contact the property directly for more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 63 reviews
Cleanliness: 7.15
Service: 7.65
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.35
Фелікс • family_with_children • ua
10
2026-06-27 • via Nuitee
A
Artr1des • solo_traveller • ua
6
Cons:

Нет звукоизоляции

2026-06-26 • via Nuitee
Тамара • solo_traveller • ua
8
дякую за послуги
Pros:

все добре

Cons:

сигнал тривоги

2026-06-25 • via Nuitee
K
Kateryna • family_with_children • ua
9
Pros:

Щиро вдячна Дмитру. Сподобався індивідуальний підхід до клієнта. Розташування - ідеальне! Облаштування апартаментів гарне. Є можливість спуститись в укриття.

Cons:

Оскільки я люблю білу постільну білизну, мені не сподобався інший колір.

2026-06-25 • via Nuitee
K
Kolisnyk • solo_traveller • ua
10
2026-06-17 • via Nuitee
Ельміра • family_with_children • ua
10
2026-06-13 • via Nuitee
Мельник • solo_traveller • ua
9
2026-06-12 • via Nuitee
Олег • solo_traveller • ua
8
2026-06-06 • via Nuitee
александр • solo_traveller • ua
8
Pros:

Місце розташування

Cons:

Треба трохи відремонтувати меблі

2026-06-03 • via Nuitee
C
Christopher • solo_traveller • ua
10
Pros:

Everything was well kept neat, clean, comfortable. The host was really good me being a foreigner. He even called somebody who spoke English to help him make it easier. He helped with parking. It was an awesome experience.

Cons:

Nothing

2026-06-02 • via Nuitee
S
Sergey • solo_traveller • ua
10
2026-05-30 • via Nuitee
P
Polina • couple • ua
1
2026-05-24 • via Nuitee
Яна • solo_traveller • ua
8
2026-05-18 • via Nuitee
Юлія • couple • ua
8
2026-05-18 • via Nuitee
K
Kateryna Kalchenko • solo_traveller • ua
9
Pros:

сніданка не було. Розташування чудове. Центр міста

Cons:

не було прибирання, не забирали сміття.

2026-05-17 • via Nuitee
Олексій • solo_traveller • ua
10
Рекомендую.
Pros:

Адміністратор максимально ввічлива і адекватна людина, виходив на зв'язок, обговорив всі моменти, пояснив нюанси розташування і надав всю необхідну інформацію для комфортного проживання. Готель тихий, чистий, зручний і практичний. Загалом лишився задоволеним, ще й адміністратор обрадував що по УБД є знижки для постійних клієнтів

2026-05-14 • via Nuitee
Юля • couple • ua
5
Pros:

недалеко від вокзалу

Cons:

наш номер, вікна виходять на дорогу і постійно чути шум машин, а також грибок у ванні кімнаті

2026-05-10 • via Nuitee
Олег • solo_traveller • ua
10
2026-05-09 • via Nuitee
Марина • solo_traveller • ua
8
2026-05-08 • via Nuitee
E
Elena • solo_traveller • us
2
No concept of comfort plus poor management
Pros:

Nice view and recently renovated room, lack of basic necessities: no kitchen/paper towels, no napkins, no ice bucket, no glasses, no dishes... They offer 2 cups, 1 saucer, 1 plate, and 1 bowl in a double hotel room. You have just one tea kettle for all you cooking needs...Neither a burner, nor a coffee maker were there. Neither coffee, nor tea bags...They call it "a kitchen"...
The entry door to the room was almost impossible to open. You would have to kick it really hard (and try not to break it!) I called the manager about it, but he was not available. He told me to ask the doorman for help. The doorman told me that he had nothing to do with that hotel (there are several hotel rooms located in a plain building). I had to beg the doorman for help on my knees. Otherwise I would have to sleep in a hallway.
Hot water in a shower lasted for about 3 minutes. So, washing your head became such a challange. On top of that, the manager tried to lure extra $$ from me. He knew that I was an American, so I had to be rich...

Cons:

Everything, except the interior and the view.

2026-05-07 • via Nuitee