Diplomat ApartHotel

Hotels
8.2 (53 reviews)
Zhylianskaya Street 59 , Kyiv , ua

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Spacious room
Great location
Friendly staff
Cons:
Poor service
Issues with heating and AC
Language barrier with staff

Categories

Cleanliness
7.15
Issues with cleanliness mentioned; overall quality should be improved.
Service
7.65
Service was noted as lacking, with mixed experiences.
Location
9.15
Convenient and safe location, close to metro and city center.
Room Quality
8.65
Rooms described as big, comfortable with necessary amenities.
Amenities
8.15
Basic amenities available; suggestions for improvement noted.
Value for Money
8.15
Good value considering the size and location of the rooms.
Food and Beverage
8.35
No specific mentions about food and beverage; average quality expected.
Overall Experience
8.35
Overall experience aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:44

Property Description

Convenient Location in Kyiv

Luxurious Rooms with City Views

Family-Friendly Amenities

Experience the perfect stay at Diplomat ApartHotel in Kyiv. Indulge in our luxurious rooms offering stunning city views. Enjoy our convenient location near major attractions and public transportation. With a children's playground and attentive service, we cater to families looking for a comfortable stay. Book now and create unforgettable memories at Diplomat ApartHotel.

Important information:

Guests are required to show a passport upon check-in. Full amount should be paid upon arrival.

Cleaning service is available upon request and at surcharge.

Guests under 18 years are requested to have a notarized power of attorney from one of the parents allowing them the stay at the property or should be accompanied by adults.

Please note that the late check-in is available upon request. Please contact the property directly for more details.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 53 reviews
Cleanliness: 7.15
Service: 7.65
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.35
S
Sergey solo_traveller ua
10
2026-05-30 via Nuitee
P
Polina couple ua
1
2026-05-24 via Nuitee
Юлія couple ua
8
2026-05-18 via Nuitee
Яна solo_traveller ua
8
2026-05-18 via Nuitee
K
Kateryna Kalchenko solo_traveller ua
9
Pros:

сніданка не було. Розташування чудове. Центр міста

Cons:

не було прибирання, не забирали сміття.

2026-05-17 via Nuitee
Олексій solo_traveller ua
10
Рекомендую.
Pros:

Адміністратор максимально ввічлива і адекватна людина, виходив на зв'язок, обговорив всі моменти, пояснив нюанси розташування і надав всю необхідну інформацію для комфортного проживання. Готель тихий, чистий, зручний і практичний. Загалом лишився задоволеним, ще й адміністратор обрадував що по УБД є знижки для постійних клієнтів

2026-05-14 via Nuitee
Юля couple ua
5
Pros:

недалеко від вокзалу

Cons:

наш номер, вікна виходять на дорогу і постійно чути шум машин, а також грибок у ванні кімнаті

2026-05-10 via Nuitee
Олег solo_traveller ua
10
2026-05-09 via Nuitee
Марина solo_traveller ua
8
2026-05-08 via Nuitee
E
Elena solo_traveller us
2
No concept of comfort plus poor management
Pros:

Nice view and recently renovated room, lack of basic necessities: no kitchen/paper towels, no napkins, no ice bucket, no glasses, no dishes... They offer 2 cups, 1 saucer, 1 plate, and 1 bowl in a double hotel room. You have just one tea kettle for all you cooking needs...Neither a burner, nor a coffee maker were there. Neither coffee, nor tea bags...They call it "a kitchen"...
The entry door to the room was almost impossible to open. You would have to kick it really hard (and try not to break it!) I called the manager about it, but he was not available. He told me to ask the doorman for help. The doorman told me that he had nothing to do with that hotel (there are several hotel rooms located in a plain building). I had to beg the doorman for help on my knees. Otherwise I would have to sleep in a hallway.
Hot water in a shower lasted for about 3 minutes. So, washing your head became such a challange. On top of that, the manager tried to lure extra $$ from me. He knew that I was an American, so I had to be rich...

Cons:

Everything, except the interior and the view.

2026-05-07 via Nuitee
R
Roy family_with_children gb
7
Basic, but clean and comfortable -- excellent value for money for the budget traveller.
Pros:

Conveniently located to main central railway station, and a lots of restaurants within 10-15 minute radius walk, offering a wide selection of international and both traditional and contemporary ukrainian cuisines.

Cons:

Lack of clear instructions on gaining access. First time arrivals, hard to find entrance and someone to let you in. Once sorted, the staff were very courteous and efficient. But could be made easier if explanation provided.

2026-05-03 via Nuitee
R
Roy family_with_children gb
8
Clean, comfortable and conveniently located for the budget traveller who doesn’t need the trappings of a branded hotel c
Pros:

Accommodation is simple and basic, but comfortable and clean, and the location is very convenient for the station, many very good local restaurants of different international cuisines, and small grocery stores. Excellent value for money for the budget traveller.

Cons:

It was hard to find the way into the building the first time we stayed here. The owners could explain better where to enter the building, and how the sign in process works. But once it’s been done first time, it’s all very easy and convivial.

2026-04-29 via Nuitee
Юлія solo_traveller ua
7
Pros:

Чисто.

Cons:

Дуже холодно, не працює кондиціонер,

2026-04-24 via Nuitee
D
Diana family_with_children ua
10
2026-04-23 via Nuitee
O
Olha couple ua
4
Ванній кімнаті і то приятно було би спати , чим в спальні.
Pros:

Нічого

Cons:

Мені не сподобалось те що було дуже брудно. Штори в дирках. Постіль застірана, комната прокурена. Я не знаю хто ставить ці відгуки вами на Booking. Але просто викачка грошей. Не рекомендую
в холодильнику хліб заберіть від минулих відвідувачів 😒😔

2026-04-20 via Nuitee
Никита couple ua
10
2026-04-16 via Nuitee
A
Andrii family_with_children ua
10
Pros:

Приємний персонал.

2026-04-02 via Nuitee
Бойко solo_traveller lv
8
2026-04-01 via Nuitee
M
Marharyta couple ua
8
Cons:

Відсутність води

2026-03-31 via Nuitee
Анастасія family_with_children ua
8
2026-03-29 via Nuitee