Borj Al Deafah Hotel

Hotels
8.1 (1695 reviews)
Al Hijra Street , Al Misfallah District , Makkah , SA

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Overcrowded lifts
Smells in bathrooms
Internet issues

Categories

Cleanliness
7.34
Most reviewers appreciated cleanliness, but one mention of issues with the smell in bathrooms warrants a slightly lower score.
Service
8.62
Excellent service highlighted by multiple reviewers, especially from front desk staff and housekeeping.
Location
8.85
Multiple mentions of great location near Haram with easy access.
Room Quality
8
Overall positive comments about room comfort and cleanliness, with some concerns about room conditions varying.
Amenities
7.83
Basic amenities were satisfactory, with some concerns about overcrowding in lifts.
Value for Money
8.29
Many reviewers felt the hotel offered good value for money considering its price point.
Food and Beverage
7.94
Food and beverage not explicitly mentioned, assigned average score based on overall sentiment.
Overall Experience
7.91
General consensus indicates a satisfactory overall experience with various positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 14:29

Property Description

Convenient Location
Borj Al Deyafah Hotel is just a 10-minute drive from Al Haram, making it an ideal choice for pilgrims and tourists.

Modern Amenities
Enjoy spacious rooms equipped with free WiFi, flat screen TVs, and comfortable seating areas. The on-site restaurant offers delicious meals for guests.

Great Accessibility
With a 24-hour front desk and proximity to Makkah Mall and Mina, guests can easily explore the city. King Abdulaziz Airport is also conveniently located 75 km away.

Book your stay at Borj Al Deyafah Hotel for a comfortable and convenient experience in Mecca.

Important information:

Please check visa requirements before traveling.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.1
Based on 1695 reviews
Cleanliness: 7.34
Service: 8.62
Location: 8.85
Room Quality: 8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.94
Overall Experience: 7.91
M
Mohammad Asim • solo_traveller • in
10
2026-11-07 • via Nuitee
A
AhmedOsman3000 • family_with_children • qa
5
Disappointing elevator system and poor front desk communication, despite helpful staff
Cons:

I recently stayed at this hotel and had a mixed experience. While some aspects were good, several major issues impacted my stay.

First, the elevator system is highly inefficient. There are about 8 elevators, but they seem to be programmed to bypass the Ground Floor (GF). This creates massive, frustrating crowds of people waiting around the elevator bank. To make matters worse, there was a complete lack of basic line etiquette from certain groups of guests, making the wait even more unpleasant.

Second, I had a frustrating experience trying to extend my stay. I wanted to keep my same room for one more day. The reception staff member I spoke with gave me a ridiculous excuse, claiming the "system was jammed" specifically for my room. It felt incredibly dishonest, as if they thought I was a fool who would just accept that explanation.

To be completely fair, the rest of the staff members I encountered were very helpful and attentive. However, management seriously needs to fix the elevator programming and train their front desk staff to be honest with guests rather than making up poor excuses.

2026-11-07 • via Nuitee
I
IBRAHIM • family_with_children • sa
9
2026-11-06 • via Nuitee
A
ABDELKARIM • family_with_children • eg
10
2026-11-05 • via Nuitee
I
Iftikhar Ahmad • couple • ch
10
2026-11-04 • via Nuitee
الجامبو • family_with_children • de
9
قرب الحرم
Pros:

قريب من الحرم قربه مطاعم واسواق شكرا الى الاخ مهند ومحمد في الاستقبال دائما يسألون اذا كنت احتاج شي وباسرع وقت يلبون الطلب وايضا المشرف عماد اليماني شكرا لك

Cons:

بعض تجهيزات الغرفة تحتاج تجديد

2026-11-02 • via Nuitee
W
Waggeh • couple • sa
9
2026-11-01 • via Nuitee
A
Abeer • couple • sa
9
كانت اقامه جميله واكيد بكررها ان شاءالله
Pros:

تعامل الطاقم في منهي الذوق جميعهم بدون استثناء

2026-10-31 • via Nuitee
الجامبو • family_with_children • de
9
فندق قريب من الحرم
Pros:

الفندق قريب من المسجد الحرام في منطقة قربه المطاعم ومحلات التسوق في الاستقبال شباب سعوديين معاملتهم ممتازة ودائما وجهم بشوش الاخ مهند والاخ محمد شكرا لكم . النظافة جيدة وتلبية الطلبات فورا وخصوصا المشرف الأخ عماد اليماني شكرا لك . في الغرفة يجهز الماء والقهوة والشاي وفرشاة الأسنان ونعال حتى ليفة وايضا منظف حذاء

Cons:

بعض تجهيزات الحمام تحتاج تجديد

2026-10-30 • via Nuitee
K
KHAN • couple • pk
8
2026-10-27 • via Nuitee
A
ALI • couple • sa
10
2026-10-26 • via Nuitee
M
Mohamed • family_with_children • sa
9
2026-10-25 • via Nuitee
M
Mohamed • family_with_children • sa
9
2026-10-24 • via Nuitee
F
Fatma • family_with_children • sa
10
سعدت باقامتي في هذا الفندق
Pros:

اعجبني الخدمه والنظافه

Cons:

الاسانسير زحمه

2026-10-24 • via Nuitee
جاوید اقبال • family_with_children • sa
9
Pros:

Good ✔️

Cons:

Fantastic

2026-10-21 • via Nuitee
A
abdulaziz • solo_traveller • sa
7
تجربة متوسطة
Pros:

سعره مناسب وقريب من المواقف و للأمانة كانت الغرفة نظيفة

Cons:

ازعاج في الممرات
الغرفة اللي طلبتها كانت غير متوفرة مع العلم اني حاجز ودفعت قيمة الحجز قبل الوصول

2026-10-20 • via Nuitee
S
Stefania • family_with_children • gb
10
Exceptional Hospitality, Wonderful Staff and Just 10 Minutes from the Haram!
Pros:

I absolutely loved everything about my stay! Alhamdulillah, it was a wonderful experience from beginning to end.

The location is fantastic, especially its proximity to Masjid al-Haram. It's approximately a 10-minute walk along one straight road, making it incredibly easy and convenient to reach the Haram without worrying about getting lost.

What made my stay particularly special was the exceptional hospitality. I would especially like to express my sincere gratitude to Mr. Mohamed Abo Shosha and his wonderful team, who were extremely helpful, kind, attentive and welcoming. Their dedication to making guests feel comfortable and cared for truly deserves recognition.

Everything exceeded my expectations, and I felt genuinely welcomed throughout my stay. May Allah bless Mr. Mohamed Abo Shosha and all the staff for their kindness and excellent service.

I would wholeheartedly recommend this hotel to anyone visiting the blessed city of Makkah. Insha'Allah, I would love to return!

Cons:

Absolutely nothing! Alhamdulillah, I genuinely have no complaints. Everything was exceptional, and I couldn't have asked for a more pleasant stay. My only regret is that I couldn't stay longer!

2026-10-20 • via Nuitee
A
Ather • solo_traveller • sa
10
2026-10-17 • via Nuitee
M
Mahmoud • couple • sa
10
2026-10-17 • via Nuitee
S
salah • family_with_children • gb
10
2026-10-15 • via Nuitee