Gold Reef City Theme Park Hotel

Hotels
8.6 (1430 reviews)
Shaft 14 Northern Parkway , Johannesburg , za

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Fun atmosphere
Cons:
Cleanliness issues
Non-functional pool
Disappointment in food options

Categories

Cleanliness
7.73
Some reviews indicated issues with cleanliness and a heavy smoke smell in the hallways.
Service
9.2
Majority of reviews praised the friendliness and help of the staff.
Location
9.24
The location is frequently mentioned as convenient and close to attractions.
Room Quality
8.69
Most guests found the rooms spacious, modern, and comfortable, though some had issues.
Amenities
8.22
Some amenities like the pool were noted as not functional, which detracted from the experience.
Value for Money
8.68
Generally viewed positively, but there were mentions of disappointment in some food options.
Food and Beverage
8.23
The food quality was praised, but there were a few specific complaints about the buffet.
Overall Experience
8.8
Overall, guests enjoyed their stays with high ratings for fun and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:30

Property Description

Luxurious Accommodation with Exciting Amenities

Located in Johannesburg, just 500 meters from Gold Reef City Casino, Gold Reef City Theme Park Hotel offers a premium stay experience. The hotel boasts an outdoor swimming pool, free private parking, and a beautiful garden and terrace for guests to enjoy.

Dining and Entertainment Options

Guests can indulge in delicious meals at the on-site restaurant, unwind at the bar, or try their luck at the casino. The hotel also offers a 24-hour front desk, airport transfers, room service, and complimentary property-wide WiFi.

Comfortable Rooms and Delicious Breakfast

The air-conditioned rooms at Gold Reef City Theme Park Hotel are elegantly furnished and include modern amenities. Guests can start their day with a choice of buffet or Full English/Irish breakfast options.

Experience luxury and convenience at Gold Reef City Theme Park Hotel - book your stay now for an unforgettable getaway!

Important information:

Please note that the Gold Reef Theme Park is open from 09:00 until 17:00 from Thursday to Sunday. Please note that the Gold Reef Theme Park is closed from Monday to Wednesday.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1430 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
F
Florence couple re
8
Sympa
Pros:

Emplacement direct dans le parc d’attractions

Cons:

Pas de négociation tarifaire ou arrangements malgré des attractions fermés.

2026-05-30 via Nuitee
E
Ennocentia Malitsatsi family_with_children za
10
Pros:

The rooms, hotel staff very friendly, it smells very nice in the corridors, comfortable bed, breakfast at the restaurant was nice, we had a coffee station with cookies, it was good

Cons:

The smell of cigarette from the other room was disturbing, there was also a persistently crying baby, that was just unpleasant - the people striking outside made it hard for us to take pictures it was terrible to be there for a good time while people are upset about pay and demonstrating it

2026-05-29 via Nuitee
A
Aiden couple gb
8
Ws excellent
Pros:

Breakfast was ok but service not good

Cons:

A better variety

2026-05-25 via Nuitee
A
Amanda family_with_children na
10
2026-05-22 via Nuitee
G
Gildas solo_traveller bl
9
2026-05-17 via Nuitee
R
Rishantha family_with_children za
8
Very enjoyable, will definitely be back!
Pros:

We booked the junior suite, it was very comfortable for our family

Cons:

The lighting in the room was very dim

2026-05-17 via Nuitee
P
Pauline solo_traveller us
8
Pros:

Great breakfast!

Cons:

Location inside theme park complicated drop-off and pickup by Uber.

2026-05-16 via Nuitee
K
Keamogetswe family_with_children za
10
Pros:

Everything

Cons:

None

2026-05-14 via Nuitee
R
RANJEET KUMAR solo_traveller ng
9
2026-05-13 via Nuitee
J
Johan solo_traveller za
9
Family Birthday Celebrations
Pros:

Everything

Cons:

None

2026-05-12 via Nuitee
T
Tarin family_with_children za
8
2026-05-10 via Nuitee
I
Ishq solo_traveller za
8
2026-05-06 via Nuitee
M
muhammad solo_traveller mz
10
2026-05-04 via Nuitee
R
Ropafadzo Mbongeni family_with_children zw
7
Pros:

We had a enjoyable stay overall, largely thanks to the unbeatable location right inside the theme park, a real novelty, especially if you're visiting with family. The free WiFi was a great touch and worked well throughout the property.

A special mention must go to Thatho at the restaurant, who was an absolutely superb host — warm, attentive, and a genuine highlight of our stay.

Cons:

Arriving and departing with luggage means walking through the theme park to reach the hotel reception, which is quite inconvenient — particularly with heavy bags and children in tow. On arrival, no one offered to assist, and the absence of elevators made navigating between floors a real challenge. To be fair, a kind gentleman did step in to help us with our bags on checkout day, which we appreciated.

It was disappointing to overhear some of the front desk staff making remarks about guests as they walked in. That kind of behaviour falls short of the professional, welcoming standard guests expect and deserve.

2026-04-30 via Nuitee
M
Margaret couple gb
5
Could have done better elsewhere
Pros:

Room was spacious

Cons:

Attitude of staff very unfriendly

2026-04-29 via Nuitee
B
Bernardo Pitol solo_traveller br
9
2026-04-28 via Nuitee
C
Clayton solo_traveller za
1
2026-04-27 via Nuitee
Z
Zandile solo_traveller za
8
2026-04-27 via Nuitee
W
Westwood family_with_children za
6
We enjoyed our stay in the room.
Pros:

Beautiful place. Lovely breakfast. Value for money. Thank you for the complementary slice of cake for my son's 11th birthday. The shuttle staff are helping and friendly as well as breakfast staff....Really a beautiful stay for a family

Cons:

A pitty the strike was on and the theme park was closed.

2026-04-27 via Nuitee
B
Betty couple fr
5
2026-04-25 via Nuitee