Cozy Pillow

Hotels
8.1 (1263 reviews)
13 Steenweg , Utrecht , nl
+31 6 11108838

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
6.81
Various reviews mentioned issues like dirty bed linen and cleanliness in the bathroom.
Service
9.28
Employees were responsive and helpful, although some harsh policies were noted.
Location
9.32
Multiple reviews praised the hotel's central location, making it easy to access attractions.
Room Quality
7.27
Highlighted issues with room acoustics and size, as well as heating and maintenance problems.
Amenities
7.3
Amenities were mentioned, but there were complaints like non-working Wi-Fi.
Value for Money
8.26
The overall impressions suggest it offers reasonable value, considering location and comfort.
Food and Beverage
8.31
Breakfast options were appreciated but not provided on-site.
Overall Experience
8.28
Overall, the hotel provided a satisfactory experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:59

Property Description

Luxurious 4-Star Accommodation
Cozy Pillow in Utrecht offers a luxurious 4-star experience, just steps away from Museum Speelklok and Conference Center Vredenburg. The hotel boasts a prime location, with popular attractions like Jaarbeurs Utrecht and Cityplaza Nieuwegein within a short distance.

Modern Amenities and Comfort
Each room at Cozy Pillow is thoughtfully equipped with a flat-screen TV, coffee machine, and free WiFi. Select rooms feature terraces with stunning city views, ensuring a comfortable and relaxing stay. Bed linen and towels are provided in every room for added convenience.

Convenient Location and Nearby Attractions
Situated only 400 meters from the city center and close to TivoliVredenburg, Cozy Pillow is the perfect choice for travelers seeking convenience and accessibility. Explore nearby landmarks such as Huis Doorn and Dinnershow Pandora, with Schiphol Airport just 42 km away.

Book your stay at Cozy Pillow now for a memorable and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1263 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.28
B
Bianca • family_with_children • nl
7
Pros:

De locatie en alles was aanwezig

Cons:

Best gehorig, ook bouwgeluiden waar we niet van op de hoogte waren.

2026-07-25 • via Nuitee
F
France • couple • ca
7
Pros:

L’emplacement et le fait que la dame responsable était joignable.

Cons:

Le Check in on Line et la clé de la porte qui s’ouvrait avec un lien internet qui a fini par ne pas fonctionner. Alors, la dame nous a remis une carte beaucoup plus facile. Il y avait beaucoup de bruit dans la rue et il fournissait des bouchons. De plus, le tapis en avant de la chambre sentait mauvais.

2026-07-24 • via Nuitee
J
Julio • couple • es
7
2026-07-23 • via Nuitee
J
jamie • couple • nl
8
We hebben het geweldig gehad
Pros:

De locatie was het super tof!

Cons:

De kerkklokken, haha.

2026-07-23 • via Nuitee
M
Marc • solo_traveller • be
6
Cons:

Kleine badkamer, op de kamer was maar 1 stoel en een krukje, op het terras zitten kon ook niet echt.

2026-07-22 • via Nuitee
K
Kerstin • solo_traveller • de
8
Für kurzen Aufenthalt OK
Pros:

Sauber und schöne Lage. Frühstück im Kaffee sehr lecker!

Cons:

Ohne Ohrstöpsel sicherlich zu laut gewesen. Bad einen Tick zu klein.

2026-07-21 • via Nuitee
C
Carole • solo_traveller • be
9
Pros:

Literie très confortable

Cons:

Néant

2026-07-20 • via Nuitee
W
Wilting • couple • nl
9
2026-07-20 • via Nuitee
Y
Yvonne • solo_traveller • nl
8
Heerlijk bed en locatie en super vriendelijk
Pros:

Het bed was heerlijk

Cons:

De trap naar boven, best pittig

2026-07-20 • via Nuitee
A
Antonija • solo_traveller • nl
8
Pros:

Good location close to the city centre. Spacious room, large and comfortable bed, and clean bathroom. Coffee/tea in the room was good. Staff was helpful with the online check in.

Cons:

Not super straightforward forward to find the entrance initially. If you opened the bathroom door you would hit the bed. Lighting wasn't the greatest.

2026-07-18 • via Nuitee
L
Laura • couple • es
10
Sitio perfecto para alojarse en Utretch.
Pros:

Todo perfecto. Una habitación encantadora, así como la señora que nos atendió. La ubicación inmejorable. Cama comoda, baño cómodo. Limpieza impecable.
Está todo lleno de detalles para hacer la estancia cómoda, incluso hay tapones para los oídos por si te molesta el ruido de las campanas, que al estar tan céntrico se oyen, aunque a mí no me han molestado.

Cons:

A mi me ha gustado todo.

2026-07-17 • via Nuitee
K
Katriina • solo_traveller • fi
9
Pros:

Siisti ja toimiva huone. Keskeinen sijainti

2026-07-17 • via Nuitee
G
G.J. • couple • be
5
Leveren niet wat afgesproken was
2026-07-14 • via Nuitee
M
Mane • solo_traveller • am
8
Pros:

Everything was very clean and comfortable. I would suggest adding power outlets near the bed. There were only two outlets—one near the TV and the other in the bathroom.

Also, just a note for future guests: the cathedral bells ring several times during the night and early in the morning, and the street can be a bit noisy at night.

2026-07-14 • via Nuitee
M
Markus • solo_traveller • at
9
2026-07-13 • via Nuitee
A
Ardie • couple • nl
8
Hele fijne dagen gehad in hartje Utrecht
Pros:

De ligging

Cons:

De trappen 😅

2026-07-11 • via Nuitee
M
Marc • solo_traveller • nl
8
2026-07-10 • via Nuitee
A
Alice • extended_group • nl
7
mooie lokatie ik zou dit hotel niet meer boeken
Pros:

de lokatie is fantastisch en een fijn bed. Schoonmaak gaf nog wc rollen en extra koffie

Cons:

Ik zag op de foto een zitje buiten, dit was een frans balkon. de kamer was prima, maar simpel echter de badkamer heel klein. De koelkast was niet gevuld met de kaart. Je betaald voor de lokatie, maar qua onderkomen was het te duur. Ook 1 stoel terwijl we met zijn tweeen zijn. Het ontbijt bij Anne en Max ook veel te duur voor wat ze aanbieden. Een extra kopje koffie moest je ook nog afrekenen. Je kan zelf niet kiezen. Dus twee dagen hetzelfde dienblad. Ik denk dat je beter zelf kunt kijken in de stad er is genoeg.

2026-07-09 • via Nuitee
L
Lisa • solo_traveller • de
9
2026-07-09 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-07-09 • via Nuitee