Mango Suites

Hotels
7.7 (122 reviews)
Rizal Street corner Balzain Road, Cagayan , Tuguegarao City , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Cleanliness issues
Inconsistent service
Foul odor in room
Lost jewelry not addressed properly

Categories

Cleanliness
5.7
Day 1 experienced a foul odor in the room; cleanliness issues reported.
Service
8.2
Inconsistent service and management's delayed response to complaints noted; however, some staff acknowledged complaints.
Location
9.2
Conveniently located next to laundry, food, and transportation services.
Room Quality
6.7
Bed too small for two adults, room quality issue mentioned.
Amenities
7.7
No coffee making amenities available; basic amenities acknowledged.
Value for Money
7.7
Felt scammed due to required upgrades and early check-in charges.
Food and Beverage
8.7
Nearby cafe recommended for good coffee.
Overall Experience
7.7
Overall mixed feelings; issues with service and cleanliness overshadowed the positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:50

Property Description

Convenient Location
Mango Suites is ideally situated just a 10-minute walk from Mall of the Valley and Citi Mall, making shopping and entertainment easily accessible for guests.

Comfortable Rooms and Dining
The air-conditioned rooms at Mango Suites offer modern amenities such as a flat-screen TV, hot/cold rainshower facilities, and a telephone. Guests can enjoy a culinary experience at Swanny's Kitchen, serving local specialties and international dishes with the convenience of 24-hour room service.

Exceptional Services and Facilities
Guests can indulge in a relaxing massage or avail themselves of services such as car rental assistance, ironing, and safety deposit boxes at the 24-hour front desk. Additionally, the complimentary roundtrip airport shuttle service, free Wi-Fi access, and free parking ensure a stress-free stay at Mango Suites.

Book your stay at Mango Suites now for a seamless blend of convenience, comfort, and exceptional service.

Important information:

There is free transportation to and from Tuguegarao Airport. Please inform Mango Suites in advance, providing flight details and estimated time of arrival, if you want to use the service.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 122 reviews
Cleanliness: 5.7
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 7.7
S
Salarda • solo_traveller • ph
10
Mango hotel is just perfect where you need to be....
Pros:

We are extremely pleased with the service and amenities provided by the driver to the front desk or all staff involved during our stay. The location is ideal for where we were required to be. The room has ample space and the beddings are of good quality, air conditioner is excellent.
They provided and attended us as needed throughout the day.

Cons:

No safety box.

2026-09-18 • via Nuitee
B
Buhwilon • solo_traveller • ph
5
Pros:

I like that the facilities are quite good and the airconditioning unit is okay

Cons:

That the staff is not that welcoming. I also don't like that they do not have an slippers and the smell of the bedsheets is not that good. The food also was quite salty.

2026-08-17 • via Nuitee
S
Spange • solo_traveller • de
10
2026-08-16 • via Nuitee
D
Drin • family_with_children • sa
9
2026-08-10 • via Nuitee
N
Nuraisha • solo_traveller • sg
8
2026-08-07 • via Nuitee
F
Flora • solo_traveller • ph
7
Hotel is okay for the price BUT I won’t recom it.
Pros:

Location is okay and having a small resto inside the hotel is good especially that Tuguegarao is very hot.
so the guest prefer to stay inside the hotel . A few staff are reliable and efficient

Cons:

I lost something. A glass (souvenir item) that I got in Spain when I watched a tennis match. There is a disturbing sound ( looks like repairs is going on ) even at night. Staff calls at night ( 9 pm ) to ask if you are okay which I think is disturbing and not necessary.

2026-07-25 • via Nuitee
P
Peter • family_with_children • pg
8
2026-07-03 • via Nuitee
M
Michael Koimo • solo_traveller • au
8
Value for Money and Close proximity to Big Malls such as Robinson and SM Mall
Pros:

The location was close to SM Mall and Robinson Mall. It will cost you 20 pesos to get there by tricyle.

Cons:

Standard rooms, especially the toilet and bathroom area is also tight. But if you choose Matriminal Rooms, it is ok. All rooms are affordable.

2026-07-01 • via Nuitee
A
Aquina Jandy • solo_traveller • ph
7
2026-06-29 • via Nuitee
A
Aquina Jandy • solo_traveller • ph
8
2026-06-29 • via Nuitee
C
Catherine • couple • ph
10
Our stay was extended because we loved it here. The place is clean, accessible, and walking distance to everything. The
Pros:

clean, great place and verry accessible.

Cons:

none

2026-06-20 • via Nuitee
P
Paul • couple • us
10
2026-05-20 • via Nuitee
C
Cariaso • solo_traveller • ph
10
2026-05-12 • via Nuitee
L
Llobit • extended_group • ph
8
2026-05-11 • via Nuitee
F
Fariñas • solo_traveller • ph
8
Pros:

Location, the room, and the food.

Cons:

The shower and towels are oudated

2026-05-09 • via Nuitee
A
April joy • solo_traveller • ph
7
2026-04-18 • via Nuitee
J
Jam Rhian • solo_traveller • ph
10
Pros:

The accommodation, i love their service

Cons:

nothing

2026-04-17 • via Nuitee
D
DANILO • extended_group • ph
10
Nice stay staff are all friendly and always,smiling
Pros:

Location is accessible

Cons:

none

2026-03-21 • via Nuitee
R
Reynaldo • family_with_children • my
9
Had a good stay with the family and meets my expectation.
Pros:

Location is good and accessible. Breakfast selection is fine. and always has a parking for me.

Cons:

Maintain cleanliness and make sure the smell of hotel is good.

2026-03-17 • via Nuitee
V
Virgilio • couple • nz
7
Although stay was short, we had a pleasant stay at Mango suit, nice staff, easy to check-in.
Pros:

Staffs are approachable and kind. Location is accessible to the shops, panciteria and many more.

Cons:

Toilet and shower divider was broken. Checking out took a lot longer than expected ~30 mins.

2026-03-12 • via Nuitee