DE LA SOIE Hotel & Travel

Hotels
9.2 (563 reviews)
111 Hàng Đào Hoàn Kiếm , Hanoi , vn
+84 24 3205 2186

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Small room size
Shower hot water issues

Categories

Cleanliness
8.45
The room quality is hindered by a lack of amenities in the shower.
Service
9.95
Staff are praised for their helpfulness and friendliness.
Location
9.95
Located near popular attractions with excellent views.
Room Quality
8.45
Rooms are small, which may be uncomfortable for some guests.
Amenities
8.95
Good amenities are available, but some are lacking.
Value for Money
9.45
Overall good value considering the location and service.
Food and Beverage
8.95
Standard offerings, more details not provided in reviews.
Overall Experience
9.45
Guests recommend the hotel highly despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:26

Property Description

Central Location and Nearby Attractions
DE LA SOIE Hotel & Travel is ideally situated in the heart of Hanoi, just steps away from Thang Long Water Puppet Theater and within walking distance of Trang Tien Plaza and Hanoi Opera House.

Comfortable Rooms and Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Enjoy city views from select rooms and stay connected with free WiFi throughout the property.

Convenient Services and Recreational Activities
Benefit from our 24-hour front desk, airport transfers, and room service. Explore Hanoi on wheels with bike rentals available for a cycling adventure. Book your stay now at DE LA SOIE Hotel & Travel for an unforgettable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 563 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
S
Shaya • solo_traveller • sa
10
amazing
Pros:

The hotel is beautiful and clean, and the location is fantastic. The staff and the hotel manager do everything they can to satisfy the customer. They helped us with choosing accommodations and making reservations.Overlooking the sea in the heart of Hanoi Thank you.

Cons:

nothing

2026-07-21 • via Nuitee
G
Gatta-Boucard • solo_traveller • fr
10
Super hôtel et super équipe en face du lac
Pros:

Une super équipe de jeunes. Motiver et capable de communiquer en anglais clairement!
(Vraiment c'est le point fort de l'équipe)
Sinon les chambres sont très sympathiques avec une petite vision sur le lac.
Également l'accès au rooftop 24 sur 24 et vraiment sympathique pour pouvoir regarder le lac d'en haut.

Également merci à vous d'avoir accepté que j'ai que j'ai un collègue qui me rejoint dans la chambre alors que c'était pas prévu.

Cons:

Pas grand-chose

Si je devais dire un truc ça serait les bouteilles d'eau offerte qui sont des pichets d'eau pré remplis (je bois pas de bouteilles que j'ai pas ouvert Moi même).

2026-07-20 • via Nuitee
S
Simon • couple • it
10
Convenient and enjoyable
Pros:

Perfect location and helpful staff. Good Wi-Fi and nice terrace and roof terrace.

Cons:

Like most buildings in Hanoi it’s small and thin but we can blame the French colonial laws for that not the team here. In the circumstances they made good use of the space

2026-07-17 • via Nuitee
C
Chiara • solo_traveller • it
8
2026-07-07 • via Nuitee
T
tuyen • solo_traveller • vn
9
2026-07-07 • via Nuitee
A
Alexander • solo_traveller • nl
7
2026-07-03 • via Nuitee
H
Hoang Viet • couple • hu
8
2026-07-01 • via Nuitee
J
Jackie • solo_traveller • au
10
Pros:

Staff were very helpful

2026-06-27 • via Nuitee
I
Ian • solo_traveller • au
10
Pros:

The staff were excellent and helpful explaining places to visit and restaurants. They even booked my pick and bus transfer and then followed up to check I had arrived and all good.

2026-06-24 • via Nuitee
H
Hamdan • solo_traveller • sa
10
مكان جميل واطلالة رائعة وموظفين محترفين ورائعين
Pros:

الأستقبال الودود والجميل من موظفة الاستقبال وموظفي الاستقبال جميعهم
كانوا متعاونين حقاً بشكل كبير شكرا لهم

Cons:

جميل جدا

2026-06-21 • via Nuitee
M
Michelle • extended_group • nz
8
A lovely place for an overnight stay, opposite Hoan Kiem Lake and convenient to walk everywhere.
Pros:

The convenience. It is right across from the lake and the bus stop for tours. Great for walking all around the Old Quarter.
We had a tiny balcony with a partial view of the lake. The rooftop had tables and chairs to sit and enjoy the fabulous view of the lake. The staff were very welcoming and friendly.

2026-06-21 • via Nuitee
C
Cong Minh • solo_traveller • fr
3
2026-06-19 • via Nuitee
V
Vita • couple • si
9
Unbeatable location!
Pros:

The location is the best possible. We didnt mind that there was no window looking outside since the view from the top of the building is amazing and the room was very comfortable. Also we really appreciated the comunication with the receptionist when our flight was delayed and we arrived in the middle of the night. The staff was accommodating and made the late check-in process smooth and stress-free.

Cons:

The only thing that bothered us was that, besides the location, we chose this hotel because it offered breakfast. Since we were leaving for trips early in the morning, having breakfast in the hotel was important to us. Unfortunately, we found out upon arrival that they do not offer breakfast anymore or at least during our stay they did not.

2026-06-17 • via Nuitee
C
Carsten Hansen Lund • solo_traveller • dk
10
Hotel i centrum, vælg dette
Pros:

Perfect service
Ligger i centrum, og man kan følge livet på gaderne fra altanen

2026-06-17 • via Nuitee
O
Orianne • couple • fr
10
Pros:

Super hôtel très bien placé en face du lac.
On est venus deux fois, on avait un bus de nuit à prendre la première fois et l’avion tard le soir la seconde et à chaque fois on a pu se laver dans une douche privée de l’hôtel avant de partir. Le personnel est très accueillant. C’est top !

2026-06-12 • via Nuitee
O
Orianne • couple • fr
10
Pros:

Top !

2026-06-12 • via Nuitee
A
Andrea • family_with_children • au
10
Pros:

The hotel is in the perfect location, right next to the lake and the Old Quarter. The rooms are really clean, but the highlight is the service, which is exceptional.

2026-06-12 • via Nuitee
D
Dmitry • solo_traveller • ru
10
Pros:

Отличное расположение, приветливые сотрудники отеля, всячески нам помогали. У нас был номер без окна на улицу сначала, в последний день бесплатно поменяли номер с балконом, было супер!

Cons:

Двери деревянные, немного их повело от влажности.

2026-06-10 • via Nuitee
A
Andrea • solo_traveller • ro
10
2026-06-06 • via Nuitee
K
kazuhito • couple • jp
5
次は無い
Pros:

ロケーション

Cons:

狭過ぎる（約7畳）事とメンテナンスが悪い

2026-06-03 • via Nuitee